Chewy is seeking a multifaceted and analytical Senior Category Manager to support our largest vendor at Chewy; you will be part of the merchandising team and will need to be located in Plantation, FL or Boston, MA. We have exciting plans this year and beyond at Chewy and you will directly impact our Merchandising teams and businesses. This team is mad up of passionate and entrepreneurial minded contributors that enjoy relevant and impactful results that add new value to our brand. In this role, you will be a phenomenal partner of Chewy's largest vendor by negotiating to improve business terms, see opportunities to accelerate your specific business, and working cross functionally with our finance, marketing and supply chain partners to optimize our operations. You will coordinate with other category managers to build and complete a cohesive strategy for the vendor.
At Chewy, we believe innovation is rewarded and execution is highly valued. Negotiation experience, verbal, written, and presentation skills are a must. Our ideal candidate is a versatile business leader with a track record of high performance, that can think big and operate at depth in parallel. Merchandising, retail, sales, marketing, and or product experience are great backgrounds for this role.
What You'll Do:
- Lead one of Chewy's most important categories.
- Have full P&L ownership.
- Establish, build, and lead strong external vendor relationships, including ownership across all problems that arise.
- Create strategies and plans to both recruit new customers to Chewy and to develop existing customers via lifecycle management concepts.
- Find opportunities within your category to optimize and enhance product performance, including analyzing sales data, assortment gaps, and market trends to make quick, effective decisions for your business.
- Work cross-functionally with finance, marketing, supply chain, pricing, and customer service to ensure collaboration as well as integrated planning and execution.
What You'll Need:
- 5+ years of comprehensive business experience in ecommerce, merchandising, retail, FMCG, or similar organizations.
- Strong comprehensive business sense and the willingness to adapt quickly. Sales/Merchandising experience.
- Proven operator, skilled in go-to-market, and with focus on execution.
- Great communicator combined with the ability to influence cross-functional partners.
- Outstanding proficiencies in vendor management/merchandising, and general management.
- Ability to lead, be flexible, prioritize, and run multiple projects simultaneously.
- Proficient in Microsoft excel, analytical programs, and retail math.
- Travel expectations: 15%
Bonus (if applicable):
- Business and leadership experience in best-in-class organizations; both in bigger organizations and start-up businesses.
- SQL & Tableau a plus.
#LI-BB2
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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What the Team is Saying
Chewy Compensation & Benefits Highlights
How does Chewy ensure its pay and bonus plans are competitive?
Chewy approaches compensation through a total rewards strategy that combines salary, bonuses, equity opportunities, healthcare benefits, employee discounts, and career growth opportunities. The company emphasizes supporting employees across ecommerce, healthcare, pharmacy, customer service, technology, and fulfillment operations while competing for talent in both retail and tech markets.
Competitive compensation and bonus opportunities: Chewy offers market-based compensation packages that may include salary, performance bonuses, commissions, and equity depending on role and level. Built In also notes benefits such as relocation assistance, employee discounts, and bonus opportunities across multiple teams and functions.
- Healthcare and wellness support: Benefits include medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, disability coverage, telemedicine, mental health resources, and wellbeing programs. Chewy also offers wellness-focused resources designed to support employees physically, mentally, and financially.
- Retirement and financial wellbeing: Employees receive 401(k) plans with company matching along with financial wellness resources and broader support programs. Benefits are designed to support both short-term needs and long-term financial planning.
- Pet-focused and family-oriented benefits: Chewy offers pet insurance discounts, employee discounts on Chewy products, parental leave, fertility support, family-focused benefits, and caregiving resources. The company’s benefits package is closely aligned with its pet-focused identity and customer mission.
- Flexibility and workplace support: Corporate employees may have access to hybrid work arrangements, flexible scheduling, commuter benefits, PTO, paid holidays, and wellbeing initiatives. Employees also cite supportive managers and collaborative teams as important parts of the broader employee value proposition.
- Long-term career investment: Compensation is reinforced through career growth opportunities, mentorship, leadership development, cross-functional learning, and exposure to large-scale ecommerce, automation, healthcare, and logistics initiatives. Employees often describe growth opportunities as an important part of the overall company experience.
- External signals: Comparably reports that 70% of employee reviews are positive overall. Employees frequently highlight healthcare benefits, employee discounts, coworkers, and growth opportunities as strengths of the company experience. (Glassdoor; Comparably)
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What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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