Senior Case Manager
Non-Profit Leaders Can Work Anywhere….The BEST Work with Us!
$33.49 per hour
A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and the greater New York Area.
Samaritan Daytop Village serves over 33,000 New Yorkers annually within your neighborhoods and communities, so our success depends on those we employ.
The Role
Under the general direction of the Assistant Program Director, the Senior Case Manager is responsible as a senior person for ensuring the smooth operation and coordination of all case management services following all program goals, targets, and performance outcomes. Provides case management, and advocacy services to an assigned caseload and participates as a member of an interdisciplinary treatment team to facilitate the client recovery/rehabilitation process.
ResponsibilitiesWhat You Will Do
- Coordinates, guides, and supervises activities of direct reporting staff.
- Provides direct supervision of Case Managers.
- Communicates all aspects of contract requirements to staff.
- Leads and participates in administrative and staff meetings as required.
- Troubleshoots problems and makes decisions in accordance with program policies, procedures, and protocols.
- Monitors clients’ progress toward their goals and documents via progress notes.
- Conducts periodic reviews of all case documentation to ensure accuracy, completeness, and clarity.
- Conducts chart auditing of client files.
- Directly manages a case portfolio of approximately 25 clients. Participates in monitoring therapeutic environment to ensure that behavioral guidelines are followed, a therapeutic milieu is maintained and interpersonal relationships remain positive.
- Provides individual counseling and facilitation of caseload group meetings and other assigned groups.
- Provides psycho-education and counseling germane to chemical dependency and relapse prevention.
- Administers appropriate behavioral interventions as needed.
- Participates in assessment screenings to determine client needs/preferences; formulates and implements treatment, transition, and discharge/continuing care planning collaboratively with individual clients.
- Attends case conferences and other meetings as scheduled.
Who You Will Be
- Someone with a High School Diploma or Equivalent with Five (5) years of experience preferably supervising Case Managers within transitional/shelter programs or related setting
OR
- Associates Degree in Human Services or related field with at least Two-Three (2-3) years of experience supervising Case Managers within transitional/shelter programs or related settings
OR
- Bachelor’s Degree in Human Services with at least One-Two (1-2) years of experience supervising Case Managers within transitional/shelter programs or related settings.
- Working knowledge of substance abuse treatment modalities and client self-help/support modalities.
- Available to work a flexible schedule as needed in response to participant and staff needs.
- Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
#li-onsite
Skills Required
- High school diploma or equivalent and five years of experience, preferably supervising case managers in transitional, shelter, or related settings.
- Associate degree in Human Services or related field and two to three years of experience supervising case managers in transitional, shelter, or related settings.
- Bachelor's degree in Human Services and one to two years of experience supervising case managers in transitional, shelter, or related settings.
- Working knowledge of substance abuse treatment modalities and client self-help or support modalities.
- Availability to work a flexible schedule based on participant and staff needs.
- Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
What We Do
Samaritan Daytop Village is a New York nonprofit health and human services provider serving people facing addiction, mental-health challenges, homelessness, and other hardships. It operates more than 80 programs across New York City, Long Island, and the Hudson Valley, offering substance-use treatment, mental-health care, supportive and transitional housing, recovery services, primary healthcare, vocational support, and specialized programs for veterans, youth, families, and older adults.
