Sr Case Manager/Case Manager, Markus Gardens SP-SRO

Posted Yesterday
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Jamaica, NY, USA
In-Office
52K-60K
Senior level
Healthtech • Social Impact
The Role
Provides case coordination, community rehabilitation, housing support, crisis intervention, medication monitoring, assessments, service planning, and referrals for adults with serious mental illness. Conducts home visits, supports independent living, coordinates psychiatric and healthcare services, documents client progress, maintains charts, facilitates safety procedures, and collaborates with treatment teams. The role also oversees apartment maintenance, staffs an emergency phone, and provides coverage and client support as needed.
Summary Generated by Built In

Description

Position: Senior Case Manager/Case Manager, Markus Gardens SP-SRO

Function: Provides case coordination and delivers community rehabilitation services.

Reports to: Program Director

Location: Queens (Jamaica)

Schedule: Tuesdays & Wednesdays (11am-7pm), Thursdays (9am-5pm), Fridays & Saturdays (11am-7pm)

Tasks:

  • Conducts home visits on a regular basis for assigned case load.
  • Obtains psychosocial histories and conducts functional skills assessments.
  • Establishes and maintains liaison with primary provider of psychiatric care.
  • Assures access to psychiatric, substance use, medical services, and entitlement benefits.
  • Monitors client medication, including adherence and side-effects.
  • Administers standardized health screening tools
  • Develops an individualized rehabilitation plan (Service/Support Plan) in accordance with client needs, strengths, and goals and in consultation with the treatment team and others of the client's choice.
  • Delivers community rehabilitation services according to individual need, including: Assertiveness/Self Advocacy Training, Community Integration Services/Resource Development, Daily Living Skills Training, Health Services, Medication Management Training, Parenting Training, Rehabilitation Counseling, Skill Development Services, Socialization, Substance Abuse Services, and Symptom Management.
  • Delivers housing support services according to individual need in the areas of education/employment support, behavioral health, harm reduction/substance use, assistance with obtaining and retaining entitlements, health care, emergency services, Health Home Care Coordination and transportation.
  • Documents client response to service, progress and regressions, and regularly updates the Service/Support Plan.
  • Trains clients in safety procedures and conducts fire drills and self-preservation tests.
  • Prepares residents for transition to independent living and makes necessary referrals.
  • Facilitates crisis intervention in the event of an emergency.
  • Staffs Emergency Phone on a rotating basis.
  • Maintains client charts and submits necessary notes and reports, including incident reports, in compliance with agency procedures.
  • Oversees maintenance of apartments, inventories furniture, and alerts program director of maintenance problems.
  • Attends in-service training as requested by supervisory personnel.
  • Provides coverage as needed for other staff on the program team.
  • Serves as "Qualified Mental Health Staff Person"
  • Duties as assigned by supervisor.

Requirements

Sr. Case Manager Qualifications: M.A. in psychology or a human service related field. B.A. in psychology or a human service related field with a minimum of 3 years of experience providing direct care in human services. Experience working with adults with serious mental illness preferred. Strong written and verbal communication skills. Master’s Degree preferred.

Single Site SCM Salary: $60,355 plus generous benefits

Case Manager Qualifications: B.A. in psychology or a human services related field. Experience working with adults with serious mental illness preferred. Strong written and verbal communication skills.

Single Site CM Salary: $52,081 plus generous benefits

Please include a resume, cover letter and contact information for 3 professional references.

ACMH is committed to the mental and physical wellbeing of vulnerable New Yorkers and is a leader in the provision of outreach and engagement, care management, rehabilitation, crisis support, and supportive housing. ACMH is committed to becoming an anti-racist organization and seeks to promote actionable change to create an intentional culture of equity at individual, interpersonal and institutional levels.

For more information, visit our website: www.acmhnyc.org

ACMH is an equal opportunity employer and does not discriminate in employment decisions based on race, color, creed, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, mental or physical disability, marital status, veteran status or citizenship status.

Skills Required

  • Master's degree in psychology or a human services-related field for the Senior Case Manager role
  • Bachelor's degree in psychology or a human services-related field for the Senior Case Manager role
  • At least 3 years of direct-care experience in human services for the Senior Case Manager role when qualifying with a bachelor's degree
  • Bachelor's degree in psychology or a human services-related field for the Case Manager role
  • Strong written and verbal communication skills
  • Experience working with adults with serious mental illness
  • Resume, cover letter, and contact information for three professional references
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The Company
300 Employees
Year Founded: 1973

What We Do

ACMH, Inc. is a 501(c)(3) not-for-profit corporation founded in 1973 that promotes the wellness and recovery of persons with mental illness living in New York City. The organization is a leader in providing outreach and engagement, care management, rehabilitation, crisis support, and supportive housing for vulnerable New Yorkers, aiming to maximize each client's decision-making role regarding their own needs and recovery goals.

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