WHOOP is hiring a Senior Business Operations Manager to drive critical initiatives to help the Operations team execute and scale. You will run complex workstreams from planning through to execution, partnering closely with stakeholders across Supply Chain, Manufacturing, Hardware, Quality, Membership Services, and Business Systems to solve operational challenges and deliver measurable business impact. This role is ideal for someone who thrives in fast-paced environments, brings structure to ambiguity, and is motivated by delivering high-quality execution.
RESPONSIBILITIES:
Own end-to-end delivery of complex operational workstreams, ensuring projects are executed on time, risks are proactively managed, and business objectives are achieved.
Partner with stakeholders across Supply Chain, Manufacturing, Hardware, Quality, Membership Services, and Business Systems to coordinate initiative execution and improve operational performance.
Build and maintain project plans, operating cadences, status reporting, and documentation that enable teams to execute effectively.
Analyze operational data, identify opportunities for process improvements, and implement scalable solutions that increase efficiency and execution quality.
Identify execution risks early, develop mitigation plans, and independently drive issues to resolution with minimal guidance.
QUALIFICATIONS
5+ years of experience in business operations, program management, supply chain, consulting, or a related field within a high-growth or technology-enabled company.
- Experience supporting manufacturing or consumer electronics operations is preferred.
Proficient in Excel/Google Sheets, Google Slides, Slack, Smartsheets, and other similar project management tools.
Proven ability to independently own and deliver complex projects or workstreams from planning through execution with strong attention to detail.
Demonstrated success managing multiple cross- functional priorities simultaneously while maintaining high-quality execution in a fast-paced environment.
Strong strategic thinking, analytical and problem-solving skills with the ability to use data to identify opportunities and drive informed decisions.
Excellent organizational and project management skills, with a proactive approach to identifying risks, communicating progress, and driving accountability.
Effective communicator who collaborates well across functions and builds trusted working relationships through reliability, ownership, and follow-through.
High degree of ownership, adaptability, and urgency—ready to roll up your sleeves and make things happen
Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions
Skills Required
- 5+ years of experience in business operations, program management, supply chain, consulting, or a related field within a high-growth or technology-enabled company.
- Experience supporting manufacturing or consumer electronics operations.
- Proficient in Excel/Google Sheets, Google Slides, Slack, Smartsheets, and other similar project management tools.
- Proven ability to independently own and deliver complex projects or workstreams from planning through execution with strong attention to detail.
- Demonstrated success managing multiple cross-functional priorities simultaneously while maintaining high-quality execution in a fast-paced environment.
- Strong strategic thinking, analytical and problem-solving skills with the ability to use data to identify opportunities and drive informed decisions.
- Excellent organizational and project management skills, with a proactive approach to identifying risks, communicating progress, and driving accountability.
- Effective communicator who collaborates well across functions and builds trusted working relationships through reliability, ownership, and follow-through.
- High degree of ownership, adaptability, and urgency--ready to roll up your sleeves and make things happen.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
What the Team is Saying
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WHOOP Compensation & Benefits Highlights
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Parental & Family Support — Parental leave is described as generous, with an additional transition period to support return-to-work. Feedback suggests this policy stands out within the overall package.
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Wellbeing & Lifestyle Benefits — Wellness stipends, free WHOOP memberships (including a giftable one), a sleep-performance cash incentive, daily meals, and access to onsite gym and recovery tools create a lifestyle-oriented offering. Feedback suggests these perks meaningfully enhance the total rewards experience beyond base pay.
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Equity Value & Accessibility — Equity participation and stock option eligibility are highlighted, and ownership is portrayed as rewarding as the company grows. Feedback suggests this sense of ownership positively influences perceptions of compensation.
WHOOP Insights
What We Do
At WHOOP, we’re on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable device and performance optimization platform has been adopted by many of the world's greatest athletes and consumers alike.
Why Work With Us
At WHOOP, we’re focused on building an inclusive and equitable team with a strong sense of belonging for everyone—increasing representation in every way as our team grows. We believe that our differences are our source of strength—so much so it’s one of our core values.
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WHOOP Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
