Senior Business Operations & Investment Operations Specialist

Posted 5 Days Ago
Be an Early Applicant
Hiring Remotely in Chile
Remote
2K-3K Annually
Senior level
Edtech
Connect, Collaborate, Thrive: Dive into ECo's global network of entrepreneurs, fostering connections and collaboration.
The Role
Senior cross-functional operator responsible for business and fund operations, investor and executive support, recruiting and people ops, finance administration, and AI-driven automation to improve workflows, reporting, and scalability for a fast-growing investment management firm.
Summary Generated by Built In
**PLEASE SUBMIT YOUR CV IN ENGLISH**Senior Business Operations Specialist

Location: Remote – Latin America

Work Arrangement: Fully Remote (Telecommute)

Employment Type: Full-Time

Compensation: $2,000 – $3,000 USD/month

English Proficiency: C2 / Near-Native English (Written & Spoken)

Schedule: Full-Time | Must overlap with U.S. Eastern business hours

About the Company

Our client is a fast-growing U.S.-based investment management firm building institutional-quality alternative investment solutions for wealth advisors, family offices, and financial professionals. The company combines the innovation and speed of a technology startup with the sophistication of the financial services industry, creating a highly collaborative environment where talented professionals can make a meaningful impact while working directly with senior leadership.

About the Role

We are seeking an experienced Senior Business Operations & Investment Operations Specialist to become the operational backbone of a rapidly growing investment management firm.

This is a highly cross-functional role supporting business operations, recruiting, people operations, executive support, investor relations, finance, fund operations, and AI-driven process automation.

The ideal candidate is an experienced operator who thrives in fast-paced startup environments, enjoys building scalable systems, and has a strong understanding of finance, accounting, and investment operations. Rather than simply maintaining processes, you'll continuously improve them through automation and AI while supporting critical business and fund operations.

What You'll DoBusiness Operations
  • Coordinate daily business operations across multiple teams.
  • Manage leadership calendars, meetings, and cross-functional initiatives.
  • Support weekly operational reviews and quarterly business planning.
  • Develop and improve operational playbooks, documentation, and reporting.
  • Manage vendors, subscriptions, and internal business systems.
Recruiting & People Operations
  • Own recruiting coordination, interview scheduling, onboarding, and offboarding.
  • Maintain HR records and support people operations.
  • Help foster a collaborative and engaging remote culture.
Investor Relations & Executive Support
  • Manage investor communications and coordinate meetings.
  • Prepare leadership materials and board meeting logistics.
  • Coordinate executive travel and strategic initiatives.
  • Track priorities and ensure timely follow-up across leadership projects.
Finance & Fund Operations
  • Support company expense management, invoices, reimbursements, payroll coordination, and financial administration.
  • Assist with fund operations, including investor onboarding, subscriptions, redemptions, transfers, and fund administration activities.
  • Review fund reporting and NAV information before leadership approval.
  • Support capital calls, distributions, fee calculations, and investor reporting.
  • Assist with new fund launches and operational setup.
  • Coordinate with external fund administrators and internal finance teams.
AI & Systems Optimization
  • Become the internal expert on the company's operational systems.
  • Continuously identify opportunities to improve workflows through AI and automation.
  • Build AI-powered workflows, automations, and agents that eliminate manual work.
  • Measure operational improvements through efficiency gains and scalability.
Sales & Marketing Support
  • Support outbound sales initiatives and communication campaigns.
  • Assist with CRM management and business development operations.
Required Qualifications
  • C2 / Near-native English proficiency.
  • 8+ years of experience in Business Operations, Operations, Chief of Staff, Finance Operations, Fund Operations, or similar cross-functional roles.
  • Previous experience working in a fast-paced startup environment.
  • Strong understanding of accounting principles, including P&L, Balance Sheet, and Cash Flow.
  • Experience supporting finance operations and business processes.
  • Exceptional organizational, communication, and project management skills.
  • Strong systems thinking with a continuous improvement mindset.
  • Hands-on experience using AI tools and workflow automation.
  • High level of ownership, discretion, and ability to manage confidential information.
  • Comfortable working directly with founders and executive leadership.
Preferred Qualifications
  • Experience in investment management, asset management, capital markets, hedge funds, private equity, venture capital, wealth management, family offices, or fund administration.
  • Experience reviewing NAVs, fund accounting, investor onboarding, subscriptions, redemptions, KYC/AML, capital calls, distributions, or fund reporting.
  • Experience with accounting, financial operations, or controller support.
  • Experience building automations using Zapier, Make, AI agents, or similar platforms.
  • Recruiting, HR, or People Operations experience.
Tools You'll Work With
  • Google Workspace
  • Slack
  • Notion
  • HubSpot
  • Linear
  • Ashby
  • Ramp
  • Fund Administration Platforms
  • Claude AI
  • Codex
  • Modern AI & Automation Platforms
Why Join Us
  • Competitive compensation paid in USD.
  • Fully remote opportunity.
  • Work directly with founders and executive leadership.
  • High-impact role with significant ownership.
  • Opportunity to help build and scale an innovative investment management platform.
  • AI-first, technology-driven environment.
  • Long-term career growth within a fast-growing company.
Important Notes
  • Please submit your resume in English.
  • Candidates with experience in investment management, fund operations, accounting, asset management, capital markets, or financial services are strongly encouraged to apply.
  • This is a remote/telecommute position.

 

Skills Required

  • C2 / Near-native English proficiency (written & spoken)
  • 8+ years experience in Business Operations, Operations, Chief of Staff, Finance Operations, Fund Operations, or similar cross-functional roles
  • Previous experience working in a fast-paced startup environment
  • Strong understanding of accounting principles (P&L, Balance Sheet, Cash Flow)
  • Experience supporting finance operations and business processes (expense management, invoices, payroll coordination)
  • Exceptional organizational, communication, and project management skills
  • Strong systems thinking with a continuous improvement mindset
  • Hands-on experience using AI tools and workflow automation
  • High level of ownership, discretion, and ability to manage confidential information
  • Comfortable working directly with founders and executive leadership
  • Must overlap with U.S. Eastern business hours
  • Remote location in Latin America (role listed as Remote - Latin America)
  • Please submit your CV/resume in English
  • Experience with investor communications, fund operations tasks (onboarding, subscriptions, redemptions, NAV review)
  • Ability to coordinate recruiting, onboarding, and people operations activities
  • Experience managing vendors, subscriptions, and internal business systems
  • Experience preparing leadership materials, board logistics, and executive support
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The Company
HQ: Dallas, TX
7 Employees
Year Founded: 2023

What We Do

The Entrepreneur Cooperative (ECo) is a vibrant, member-driven community designed for entrepreneurs at every stage of their journey. ECo aims to empower its members through shared experiences, resources, and meaningful connections. At the heart of ECo is the belief in collective growth—where members actively participate in governance, decision-making, and the strategic direction of the cooperative. ECo provides a platform for entrepreneurs to exchange ideas, collaborate on projects, and access a wide range of educational content focusing on critical aspects of entrepreneurship such as board management, investor relations, and scaling strategies. ECo is poised to redefine entrepreneurial collaboration, offering an inclusive space for founders to thrive. Communication and collaboration are facilitated through various channels, including Slack for real-time discussions and a dedicated listserv for announcements, events, and deal flow opportunities. ECo also emphasizes the importance of in-person connections, with regular events and meetups organized across different geographies. ECo's subgroups cover a broad spectrum of interests and industries, from real estate to health and wellness, AI experimentation, and beyond, ensuring that every member finds their niche within the community. These subgroups provide focused forums for discussion, learning, and networking, catering to the diverse needs and passions of ECo members.

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