Senior Business Intelligence Engineer - Remote

Founded in 1994 and celebrating 30 years in business, Mindex is a software development company with a rich history of demonstrated software and product development success. We specialize in agile software development, cloud professional services, and creating our own innovative products. We are proud to be recognized as the #1 Software Developer in the 2023 RBJ's Book of Lists and ranked 27th in Rochester Chamber’s Top 100 Companies. Additionally, we have maintained our certification as a Great Place to Work for consecutive years in a row. Our list of satisfied clients and #ROCstar employees are both rapidly growing— Are you next to join our team?

Mindex is looking to expand our established Data & Analytics team with a collaborative Senior Business Intelligence Engineer who thrives on transforming data into powerful, user-centric products. As a key member of the team, you will contribute directly to enhancing the embedded analytics capabilities across our SaaS products. This is more than just a dashboard-building role; you will partner with your fellow engineers and stakeholders to consult on requirements, design intuitive experiences, build insightful data products, and to support our rapidly growing community of customer authors, empowering them to unlock the full potential of their data. 

Essential Functions: 

• Design, build, and maintain intuitive dashboards and reports in AWS QuickSight that support the needs of business and technical stakeholders. 

• Work with external/internal stakeholders to gather requirements and convert them into functional reporting solutions. 

• Troubleshoot discrepancies in data accuracy across visualizations 

• Document dashboard logic, data sources, and data models for internal and external use 

• Translate business requirements into actionable data models, working closely with data engineers and analysts to ensure reliable, well-structured datasets. 

• Collaborate with the Data & Analytics team to design, refine and deliver visualizations that meet stakeholder needs 

• Create and manage semantic data layers, custom visuals, calculated fields, filters, and parameters within QuickSight. 

• Train and support customer users on how to use AWS QuickSight effectively for self-service dashboard creation 

Education & Experience: 

• 4-year degree in Science, Technology, Engineering, or Mathematics "STEM" or an equivalent combination of education and relevant work experience preferred 

• Hands on experience designing, building and delivering customer facing dashboards 

• Worked in a domain with strict compliance requirements (FERPA, HIPPA, etc.) 

• Worked on enterprise-level analytics solutions, for a large number of customers 

Skills & Competencies: 

• Proficiency in AWS QuickSight, including SPICE, data prep, visuals, calculated fields, and dashboard sharing/security. 

• Strong SQL skills and experience working with relational databases and data warehouses 

• Solid understanding of data modeling concepts (e.g., star schema, normalized vs. denormalized data). 

• Familiarity with data governance and access control best practices within a BI environment. 

• Familiarity with Highcharts or similar JavaScript-based charting libraries is a plus. 

• Ability to manage multiple priorities, meet deadlines, and deliver high-quality work in a fast-paced environment. 

• Highly organized, able to work independently if needed 

• Strong analysis, critical thinking, and problem-solving skills 

• Ability to work cross-functionally with both business users and technical teams, including experience in requirements gathering. 

• Excellent verbal and written communication skills, including the ability to explain and present complex data concepts to non-technical users and groups.  

• Medical Insurance (with a free option!)
• Dental Insurance
• Vision Insurance
• Company Paid Life and AD&D Insurance
• Optional Additional Life Insurance
• Company Paid Short-Term Disability Insurance
• Company Paid Long-Term Disability Insurance
• Medical and Dependent Care Flexible Savings Accounts (FSA)
• Health Savings Accounts with Company Contributions
• Optional Hospital Indemnity, Accident and Critical Illness Insurance as well as Legal Assistance

Our Perks:

• Flexible Time Off
• Eight Paid Holidays
• Pre-tax and Roth 401(k) Options with Company Match
• Investment in Professional Development including a license to Udemy training courses and leadership training
• Employee Assistance Program
• Adoption Assistance
• Pet Insurance Discounts
• Tickets to local sporting events
• Team building events
• Holiday and celebration parties

The band range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, education, experience, training, certifications, internal equity, and other business and organizational needs. It is not typical for an individual to be hired at, or near, the top of the range for their role; and compensation decisions are dependent on the facts and circumstances of each case. The range for this role is $90,000 - $140,000.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor, or take over sponsorship of an employment Visa at this time.

Physical Conditions/Requirements

• Prolonged periods sitting at a desk and working on a computer
• No heavy lifting is expected. Exertion of up to 10 lbs.