Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?
Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.
While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU.
PAY RANGE
The Target Pay Range for this position is $128,900.00-$157,500.00 annually. The full Pay Range is $99,900.00 - $186,400.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.BENEFITS – because people helping people starts with supporting you
401(k) Company Match (up to 3%)
4% annual contribution to your 401(k) by BECU
Medical, Dental and Vision (family contributions as well)
PTO Program + Exchange Program
Tuition Reimbursement Program
BECU Cares volunteer time off + donation match
IMPACT YOU’LL MAKE:
In the Senior Business Analyst – Encompass Mortgage LOS role, you’ll be a strategic partner and trusted guide—connecting business needs with effective, innovative technology solutions that elevate how BECU serves its members during the home lending process. As part of this work, you’ll play a key role in BECU’s current Mortgage LOS transition to Encompass and later support ongoing systems administration once the new platform is fully implemented.
You’ll use your curiosity, relationship‑building skills, and broad application knowledge to uncover opportunities, streamline processes, and influence how systems evolve. Your work ensures that teams across BECU have the tools, insights, and support they need to succeed. As a senior contributor, you empower others—mentoring analysts, leading complex initiatives, and shaping future‑ready solutions that make a meaningful difference.
To join our dynamic team in this role, we require candidates to be residents of WA, OR, ID, CA, AZ, TX, NC, SC, GA, or VA. If you’re located in Washington state and within a reasonable driving distance to our Tukwila Headquarters (TFC), we encourage you come into the office on Tuesdays & Wednesdays each week. For those candidates that live outside the commutable distance to TFC and in any of our approved remote work locations, this role will be primarily remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment.
WHAT YOU’LL DO:
Champion Business Needs: Collaborate closely with stakeholders to elicit, document, and communicate clear business and user requirements.
Design Smart Solutions: Lead teams in shaping technical approaches aligned to organizational goals.
Optimize Vendor Partnerships: Translate specifications into vendor requirements and coordinate delivery.
Ensure Quality & Readiness: Develop test plans, support user testing, and resolve issues.
Steer Application Enhancements: Manage installation of patches, releases, and enhancements across environments.
Drive Project Success: Lead enhancements and small projects as a project manager.
Serve as a Consultative Partner: Advise business units to uncover opportunities and align technology.
Prioritize What Matters Most: Partner with units to document and prioritize objectives.
Lead Business Readiness Efforts: Identify people, process, and system impacts.
Support Application Performance: Assist technical teams with complex production support.
Create Clear Documentation: Maintain manuals, procedures, and operational documentation.
Plan for the Future: Maintain application lifecycle roadmaps and disaster recovery plans.
Mentor & Elevate Others: Support and guide less experienced analysts.
Advance Data Management: Develop strategies for data flows and regulatory reporting.
Contribute Broadly: Perform additional duties as assigned.
This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered.
WHAT YOU’LL GAIN:
Opportunities to mentor and lead.
Complex work that expands analytical and technical skills.
A culture where your insights matter.
Ownership of impactful initiatives.
Exposure to diverse applications and methodologies.
A mission-driven environment serving members and communities.
Flexibility, trust, and collaboration.
QUALIFICATIONS:
Minimum Qualifications:
Bachelor’s degree in a technical/related discipline required, or equivalent work or education related experience.
Minimum of 8 years of experience working with business software applications.
Experience working as a Systems Administrator, Business Analyst or similar for Encompass LOS, preferably with both Encompass Smart Client and Encompass Web platforms.
Desired Qualifications:
Advanced degree.
Current Encompass Administrator Certification.
Experience configuring and supporting Consumer Connect
(Encompass POS) or another Encompass compatible POS platform (e.g. Blend).
Experience supporting LOS configurations during system transitions or migrations.
Strong understanding of various project methodologies, including waterfall, agile, and Kanban, preferably through Azure DevOps (ADO).
Knowledge of SQL and/or various relational database concepts and languages.
Excellent troubleshooting skills to identify problems from a functional perspective, specifically when supporting end-user testing and training.
Experience with multiple problem-solving methods and ability to use them as situationally appropriate.
Ability to plan, organize, schedule, and implement projects and in accordance with BECU and industry project management methodologies.
Advanced knowledge of Software Development Live Cycle (SDLC) practices.
Ability to draw technical diagrams in Visio or similar to represent existing application relationships as well as designs for future state applications or data/process flows.
Experienced with multiple methods for creating and communicating strong Business Cases, including financial analysis, strategic alignment and risk analysis.
Skilled in multiple methods for analyzing and validating data at the source (e.g., SQL queries).
Be available on an on-call basis to respond to pending issues or problems arising during non-business hours and provide support and response.
JOIN THE JOURNEY:
Ready to make an indelible impact? Eager to be part of a collaborative and innovative team where your ideas and contributions fuel BECU’s success? This is more than a job – it’s a chance to elevate your career while shaping BECU’s technological landscape.
Apply now and bring your expertise to a team committed to excellence. Your journey starts now. #BECU #YourGrowth #BECUJourney
BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.
BECU Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BECU and has not been reviewed or approved by BECU.
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Retirement Support — Offerings include a 401(k) employer match alongside a defined‑benefit pension that typically vests after several years, providing an additional income source in retirement. This dual approach to retirement savings is highlighted as uncommon and valuable.
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Healthcare Strength — Coverage includes full medical, dental, and vision, HSA/FSA options, mental health support via Spring Health, and fertility benefits through Progyny. Life and disability insurance are included, with orthodontic coverage available for adults and children.
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Parental & Family Support — Policies include 12 weeks of paid parental leave, with additional supports like adoption assistance and childcare benefits. These provisions complement flexible schedules and hybrid/remote options for family needs.
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What We Do
As a member-owned, not-for-profit financial cooperative, we are guided by the credit union philosophy of “people helping people.” Putting people over profit guides our everyday business decisions. Unlike many financial institutions, we aren’t privately owned. As a cooperative, we are owned by our members. This drives us to do right by the member, and right by each other as coworkers. We display this in our working culture, in our day-to-day choices to ensure both members’ and employees’ needs are met. Imagine what this type of commitment could do for your work satisfaction.
Why Work With Us
We are a team-first culture that ensures every employee has the opportunity to learn and grow. We are diving headfirst into a technology transformation.
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