Channel Sales Manager

What is the purpose of this role?

We are seeking a motivated and strategic Channel Sales Manager to join our Sales Team in the Northeast. In this pivotal role, you will be responsible for driving revenue growth and expanding our partner ecosystem through effective management and enablement of channel relationships. You will serve as a key liaison and trusted advisor to partners, ensuring they are empowered with the tools, training, and strategic guidance needed for mutual success.

This is a remote home-based position (when not traveling) seeking candidates located in the Northeast region. (Philadelphia, New York City, Boston, Baltimore, Washington, D.C., Pittsburg, Virginia, Maryland, Delaware, Pennsylvania, New Jersey, New York, Connecticut, Rhode Island, Massachusetts, Vermont, New Hampshire, Maine).

Who is DOOR?

DOOR (formerly Latch) is unlocking the next era of Building Intelligence. We combine premium hardware, intuitive software, and automated operations into one seamless platform—helping multifamily properties run more efficiently, grow revenue, and deliver smarter, more connected living experiences. From smart access and in-unit automation to building-wide controls, DOOR empowers owners, operators, and property teams to reduce overhead, protect asset value, and stand out in a competitive market.

We believe smarter buildings make life simpler. At DOOR, you’ll help shape a future where buildings anticipate needs, operate effortlessly, and quietly improve life for everyone inside.

What will you do?

• Build and maintain strong, trust-based relationships with channel partners to drive alignment, engagement, and performance.
• Identify, recruit, and onboard new partners while ensuring they are properly enabled with the tools and resources necessary to succeed.
• Collaborate with partners to develop go-to-market strategies, joint business plans, and sales targets.
• Deliver ongoing partner enablement initiatives, including training programs and sales support, to accelerate growth and enhance productivity.
• Monitor and analyze partner performance metrics; implement actionable plans to achieve key performance indicators and revenue objectives.
• Act as the primary point of contact for channel partners, proactively resolving issues and ensuring a smooth and effective partnership experience.
• Coordinate cross-functionally with internal teams—sales, marketing, product, and support—to deliver cohesive and value-driven partner solutions.
• Stay current with market trends, competitor activity, and partner needs to identify growth opportunities and refine channel strategy.

What do you bring to DOOR?

• 5+ years of experience in channel sales, partner management, access control, or a related field.
• Background in SaaS, technology, or telecommunications is a strong plus.
• Bachelor’s degree in Business, Marketing, or a related discipline—or equivalent practical experience.
• Proven ability to build, manage, and grow strategic partner relationships with measurable success.
• Skilled in negotiation and influence, with a commitment to achieving mutually beneficial outcomes.
• Excellent interpersonal, communication, and presentation abilities.
• Strong strategic thinking and analytical problem-solving capabilities, with a data-informed approach.
• Self-starter with a results-driven mindset and the ability to thrive in a fast-paced, evolving environment.
• Proficiency in CRM systems (e.g., Salesforce), partner portals, and sales enablement platforms.

DOOR understands that job requirements sometimes exclude people who identify with historically marginalized groups from applying to jobs for which they are qualified. Even if you don’t meet 100% of the requirements listed, or if you achieved these requirements through unconventional channels, we encourage you to apply.

What is required (travel & physical requirements)?

• Periodic travel within the East Coast is required to support customer meetings, industry events, and team collaboration, averaging 30-40%
• This is a remote home-based position (when not traveling) seeking candidates located in the East Coast

Compensation:

Expected OTE: $175,000 - $215,000, including a competitive base salary and incentive compensation plan. Actual compensation will be determined based on experience, location, and qualifications.

What does DOOR bring to the table?

We are reimagining what a supportive workplace looks like, from the inside out. To ensure every team member feels valued, we provide competitive compensation packages that reflect your skills and contributions. We offer a comprehensive suite of benefits such as employer-sponsored health, dental, vision and life options, and generous PTO, and an all-of-you, inclusive approach to benefits:

• Parental Leave
  DOOR provides company-supported parental leave for both primary and non-primary caregivers, along with tiered return-to-work options to support a smooth transition back to the workplace.
• Flexible Time Off
  We offer a flexible time off policy to ensure employees have the opportunity to rest, recharge, and maintain well-being—so they can bring their best selves to work.
• Flexible Working Days
  We support flexible work schedules, empowering employees to structure their workday in a way that best fits their personal and professional lives.
• Comprehensive Health Coverage
  We offer medical, dental, and vision plans with multiple coverage tiers, including the option to enroll domestic partners. Healthcare and flexible spending accounts (FSAs) are available, with employer contributions to help offset costs.
• Life & AD&D Insurance
  DOOR provides employer-paid basic life and accidental death & dismemberment (AD&D) insurance, with the option to purchase additional supplemental coverage.
• Disability Benefits
  We sponsor both short-term and long-term disability coverage, offering financial protection in the event of an illness or injury that prevents you from working.
• Retirement Planning
  Employees are eligible to enroll in a 401(k) Retirement Plan through Vanguard, with flexible contribution options to support long-term financial goals.
• DOOR Equipment Setup!
  Employees get a full setup of hardware from our home line of products as well as FREE monitoring!

Joining us means:

• Having teammates all over the world in the US, Argentina, Spain and Romania.
• Collaborating in a fast-paced environment where you can apply what you have learned in new challenges, and, more importantly, grow your career.
• Being encouraged to invent and innovate within your role and working in a company where calculated risk-taking is highly encouraged and thinking outside the box is a must.

We embrace diversity and strive to create an inclusive environment for all.

Attention Job Seekers: Beware of job scams!

Job scams are on the rise, and you should take steps to protect yourself in your job search. Here are some guidelines to help you stay safe if you are applying for a job with Latch or DOOR:

• Communications from Latch or DOOR will always come from @latch.com or @door.com. Do not accept a job interview invitation with Latch or DOOR from anyone who does not contact you through an email that comes from @latch.com or @door.com.
• Latch never interviews candidates via Skype or in writing where you do not see the interviewer. All of our interviews happen either by video or in person.
• We  will never offer you a job based on a single conversation with someone claiming to be from our People organization. In all of our job interviews, you will always speak, by video or in person, with the hiring manager for the position.
• Do not share your sensitive personal information with anyone who purports to offer you a job at Latch or DOOR unless you verified that the offer is from Latch or DOOR (check email senders addresses). We will never ask you for your bank account information or your mother’s maiden name during the interview process.
• We will never ask you to purchase any equipment with a promise that we will reimburse you after you begin working for us.
• If you believe you were a victim of a job scam, you may report it to the FBI: https://www.ic3.gov/.