Senior Business Analyst - ECOM

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ABOUT THE JOB

As a Senior Business Analyst within NAB, you’ll collaborate with Product Owner and business stakeholders and help the squads to get their work done. They support decision making with clear, insightful analysis, which allows the Product Owner to make decisions on ideation viability, sequencing, and shaping business context.

YOUR RESPONSIBILITIES:

• Responsible for capturing and grooming requirements into features, epics & tasks including dependencies in collaboration with the squads that align with business requirements.

• Perform analysis (scenario, policy, customer, data, gap, change, etc) to articulate business needs and solution requirements.

• Prepare both high level and detailed business requirements

• Produce As-Is and To-Be Process Maps

• Develop process models, data models, business rules, target operating models, workflows, reporting and other required outputs

• Ensure the Delivery and Development teams understand the value of each user story that is being delivered

• Assists the Product Owner to define the business value and outcomes.

• Expert in translating end user/customer insights into Features, Epics & Tasks

• Participates and leads workshops

• Analyse the impact of proposed solutions holistically to support change with Business Impact Assessments.

• User Acceptance Testing and Business Verification testing

• Support implementation of backlog items aligned to domains and achievement of associated business outcomes.

• Customer and Stakeholder are at the centre of all analysis

• Proactively manage risk, meeting all policy, control and compliance requirements; adhere to process and procedures pertinent to role; escalate issues or breaches as they are identified (risk accountability forms part of all roles, as everyone is responsible for managing risk and compliance).

YOUR SKILLS AND EXPERIENCE

• Previous experience as a Business Analyst (minimum 5 years)

• In-depth understanding of Financial Products, processes and systems

• Creativity and simplifying complex processes and issues, problem solving and analysis

• Ability to communicate a product vision to key stakeholders and teams, working with product owner to develop it into a shaped backlog of key features, epics stories and goals for individual sprints.

• Comfortable leading workshops, in a cross functional business and IT team through the discovery, development and operational usage stage of change.

• Ability to innovate, adapt and grasp new skills and content

• Ability to work closely with key stakeholders and build collaborative partnerships

• Experience with running story elaborations, process mapping, sprint planning sessions and other Agile ceremonies.

• Proven analytical skills and evidence-based decision making

• Comfortable with ambiguity

• Develops and maintains a broad perspective, considering market, customer, and business strategies.

• In-depth understanding of Financial Products, processes, and systems.

• API design knowledge

THE BENEFITS AND PERKS

We appreciate and reward our colleagues who do great work every day – from excelling for our customers, to taking ownership of an issue to get it resolved. Here’s how we support our people with a range of exclusive benefits.
 

1. Generous compensation and benefit package 

• Attractive salary 

• 20-day paid annual leave and 7-day paid sick leave

• 13th month salary and Annual Performance Bonus

• Premium healthcare for yourself and family members

• Monthly allowance for team activities

• Premium welcome kit and occasional gifts of appreciation

• Extra benefits on your work anniversary

2. Exciting career and development opportunities  

• Large scale products with modern technologies in banking domain

• Clear roadmap for career advancement in both technical and leadership pathways

• Access to digital learning platform such as Udemy

• Consistent and high-quality leadership training through the Distinctive Leadership program (DLP)

• Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers)

• Sponsored English course with native teachers

• Opportunity for training in Australia

3. Professional and engaging working environment  

• Hybrid working model and excellent work-life balance

• State-of-the-art & modern Agile office

• Food and beverages in the office pantry

• Employee Assistance Program to improve your physical and mental health

• Annual team activities and company events

• A solid and talented team behind you – great people who love what they do

A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE

We know that our people make us who we are. That's why we have built a culture of respect – where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.

We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.

CLOUD-FIRST 

NAB is undergoing an exciting "Cloud First" technology transformation by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. But it’s not just about the Tech, we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you! 

If this excites you, let's have a chat over a cup of coffee!

It's more than just a career at NAB!

We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.

IT'S MORE THAN MONEY

We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.