About Kaseya
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.
At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.
Senior Backend Engineer (SaaS, Data & AI)
Why Kaseya?Join a fast-growing company that’s transforming the IT industry. At Kaseya, you’ll have the opportunity to work with cutting-edge technology, collaborate with a dynamic team, and develop your career in a highimpact role.
Join the Kaseya growth rocket ship and see how we are #ChangingLives!
Job SummaryWe’re hiring a Senior / Staff Backend Engineer to lead the design and delivery of SaaS products powered by data, machine learning, and AI. This is a hands-on role focused on building scalable backend systems, integrating ML/AI capabilities into real customer workflows, and driving technical direction across product areas. You’ll work closely with Product, Design, and Data teams to deliver reliable, high-impact features and improve engineering standards across the organization.
Roles & Responsibilities- Own the architecture and technical direction for backend systems within a multi-tenant SaaS platform
- Design and build APIs and services (REST, GraphQL, or gRPC) to support product features and integrations
- Deliver backend features end-to-end, including data modeling, business logic, and system integration
- Partner with Product, Design, and Data/ML teams to translate business requirements into scalable solutions
- Integrate data, ML, and AI capabilities into product workflows (e.g., automation, recommendations, insights)
- Improve system performance, scalability, and reliability across critical services
- Implement monitoring, logging, and alerting to ensure operational visibility and stability
- Lead design reviews, mentor engineers, and contribute to engineering best practices
- 10+ years of software engineering experience in a production environment
- Experience designing and building backend systems for SaaS applications
- Experience delivering complex, user-facing features end-to-end in collaboration with Product teams
- Experience building APIs and services (REST, GraphQL, or gRPC)
- Experience working with cloud platforms (AWS, GCP, or Azure)
- Experience integrating data, ML, or AI capabilities into production systems
- Experience with backend languages such as Node.js, Java, Go, or similar
- Experience with Python and data-related tooling (e.g., pandas, ML frameworks)
- Familiarity with data modeling, relational databases, and caching strategies
- Understanding of ML/AI systems, including model integration and common failure modes
- Experience working with containers and distributed systems
- Experience mentoring engineers and contributing to engineering standards
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Skills Required
- 10+ years of software engineering experience in a production environment
- Experience designing and building backend systems for SaaS applications
- Experience delivering complex, user-facing features end-to-end in collaboration with Product teams
- Experience building APIs and services (REST, GraphQL, or gRPC)
- Experience working with cloud platforms (AWS, GCP, or Azure)
- Experience integrating data, ML, or AI capabilities into production systems
Kaseya Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kaseya and has not been reviewed or approved by Kaseya.
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Leave & Time Off Breadth — PTO is commonly described around 20–21 days per year plus standard holidays. Some indicate they can fully disconnect while on leave.
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Equity Value & Accessibility — Equity or option grants are available to many roles, offering potential upside beyond base pay. This exposure is presented as a meaningful component of total compensation for some roles.
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Affordable Benefits — The high‑deductible medical plan is described as having low or employer‑covered employee‑only premiums in some cases. This can reduce out‑of‑pocket costs for those who select the HDHP.
Kaseya Insights
What We Do
Kaseya is a premier provider of unified IT management and security software for managed service providers (MSPs) and small to medium-sized businesses (SMBS). Through its customer-centric approach, Kaseya delivers best-in-breed technologies that allow organizations to efficiently manage, secure and backup IT. Kaseya offers a broad array of IT management solutions, including well-known names: Kaseya, IT Glue, RapidFire Tools, Spanning Cloud Apps, ID Agent, Graphus, RocketCyber, TruMethods and Unitrends. These solutions empower businesses to command all of IT centrally, easily manage remote and distributed environments, simplify backup and disaster recovery, safeguard against cybersecurity attacks, effectively manage compliance and network assets, streamline IT documentation and automate across IT management functions. Headquartered in Miami, Florida, Kaseya is privately held with a presence in over 20 countries.
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