TR Troubleshooter PEU RAN Performance

Posted 25 Days Ago
Be an Early Applicant
Ottawa, ON, CAN
In-Office
130K-170K Annually
Mid level
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
We are shaping the future of digital connectivity the world relies on.
The Role
Analyze and troubleshoot Baseband software issues at RAN level, collaborating with teams to optimize performance and stability while managing customer expectations.
Summary Generated by Built In
Join our Team
At this time, Ericsson Canada Inc. does not provide immigration assistance/sponsorship now or in the future for this position.
About this opportunity:
We are looking for a RAN Performance Engineer - Baseband Software (5G) to join the PEU RAN Performance organization in Ottawa. Our team is responsible for systemizing, designing, implementing, and integrating software features that control the air interface in the 5G Radio Access Network (RAN).
Within the Design organization, we are strengthening our capability to analyze and troubleshoot complex issues at RAN level, with a particular focus on Baseband software. You will become part of an expert group that looks at problems end-to-end - from radio conditions and configurations to feature combinations and customer use cases - to secure world-class network performance.
The greatest satisfaction in this role comes from seeing our customers succeed and knowing that your work directly improves the performance and stability of their live networks.
What you will do:
• Analyze and troubleshoot Baseband software issues at RAN level, using logs, traces, KPIs, and radio performance data
• Take a holistic view of problems, considering radio conditions, network configuration, and feature combinations
• Work closely with system designers and developers to identify root causes and define robust fixes or design improvements
• Contribute to systemization and design of new and existing 5G/NR and LTE features from a performance and robustness perspective
• Drive or support automation and data analytics to improve how we detect, analyze, and prevent issues
• Collaborate with customer teams to reproduce and resolve network problems, sometimes under time pressure and high visibility
• Document findings and share best practices, methods, and tools across the organization
The skills you bring:
• Strong troubleshooting skills - comfortable debugging complex technical issues end-to-end
• Solid knowledge of RAN aspects of 5G/NR and/or LTE (architecture, protocols, scheduling, radio performance)
• System, design or test experience from 5G and/or LTE (e.g., feature development, performance verification, or integration)
• Practical experience with Baseband software (architecture or programming), and ability to read and reason about SW behavior
• Ability to use or quickly adapt to troubleshooting and analysis tools (e.g., log/trace tools, KPI dashboards, radio performance tools)
• Good communication skills in English, with the ability to explain complex findings to different stakeholders
Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected].
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: Canada (CA) || Ottawa (Country/ City)
Job details: Developer
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary offered is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
The salary range for this position is
• Ottawa: $129,500CAD - $170,100CAD
Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of 3 medical and dental plan options that allow an employee to select the level of coverage that suits their needs. Core level coverage is paid for fully by Ericsson.
Your Financial Security
We invest in both your short and long-term financial wellbeing. Ericsson's Group Retirement & Savings Program offers an automatic 2% company contribution into the Pension Plan. Ericsson also offers a 50% match of employee's contribution into the Registered Retirement Savings Plan, up to 8% of the employee's contribution (maximum of 4% match). This leads to a total company contribution potential of 6%. Employees will also basic life insurance and basic accidental death and dismemberment coverage at two-times annual base pay at no cost, as well as short-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 18 days of accrued vacation, at least 3personal days, minimum 10 holidays, 1 volunteer day, and sick days. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 10 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, wellness account, and recognition programs.

Top Skills

5G
Baseband Software
Kpi Dashboards
Lte
Radio Performance Tools
Troubleshooting Tools

What the Team is Saying

Vishal
Mayank
Granville
Sneha
Olga
Emily
Nicole
Sola
Aditi
Christoph
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Stockholm
88,000 Employees
Year Founded: 1876

What We Do

Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.

Why Work With Us

Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

Ericsson Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.

Typical time on-site: Flexible
Company Office Image
HQEricsson HQ - Kista, Sweden
Yokohama Office
Mexico City - Mexico Head Office
Indaiatuba-SP 5G Smart Factory
Athlone Software Campus
Austin ASIC Design Center
Beijing - China Headquarters
Bellevue Office
Bengaluru Hub
Boise - Ericsson Enterprise Wireless Solutions (formerly Cradlepoint) Headquarters
Bucharest Main Site
Budapest - Ericsson House
Company Office Image
Chennai Hub
Gurugram Hub - Ericsson India Global Services (Delhi NCR)
Company Office Image
Gurgaon Head Office - Ericsson India (Delhi NCR)
Irvine Office
Ottawa R&D Site
Kolkata Hub
Krakow R&D Center
Company Office Image
Lewisville 5G Smart Factory
Łódź R&D Site
Montreal AI & R&D Hub
Company Office Image
Morristown Office
Nanjing R&D & Manufacturing Hub
Noida Hub (Delhi NCR)
Overland Park Office
Plano Office - US Headquarters
Pune Hub
Company Office Image
Santa Clara D-15 Innovation Center
São Paulo - Brazil Main Office
Tokyo Head Office
Learn more

Similar Jobs

Ericsson Logo Ericsson

High School Intern

Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
In-Office
Ottawa, ON, CAN
88000 Employees
18-18 Hourly

Ericsson Logo Ericsson

Product Owner

Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
In-Office
Ottawa, ON, CAN
88000 Employees
102K-133K Annually

Ericsson Logo Ericsson

Software Engineer

Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
In-Office
Ottawa, ON, CAN
88000 Employees
82K-90K Annually

Ericsson Logo Ericsson

CR gNB System Developer

Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
In-Office
Ottawa, ON, CAN
88000 Employees
102K-133K Annually

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account