Senior Backend Engineer, Fulfillment (Ruby and Compliance)

An overview of this role

The Fulfillment Platform team at GitLab is responsible for maintaining critical systems that enable GitLab's quote-to-cash processes. Our team owns the CustomersDot application, which integrates with systems like Zuora, Salesforce, and marketplace partners to manage billing accounts, subscriptions, add-ons, and licenses.

As a Senior Backend Engineer on the Fulfillment Platform team, you will focus on SOX compliance initiatives, building automated tools and processes that demonstrate adherence to regulatory requirements. You will help develop solutions for monitoring, analyzing, and reporting on compliance-related activities, particularly around merge requests and code changes. Your work will enhance GitLab's governance practices, streamline the compliance process, and provide valuable insights into development workflows that impact financial systems.
Some examples of our projects:

• Automated SOX compliance reporting for feature split and code churn analysis
• Analyzing repository changes, merge requests, and commit patterns for compliance reporting
• Building data collection infrastructure for package analysis
• Developing comprehensive reporting systems with CSV exports and visualizations

What you’ll do  

• Maintain and enhance our SOX compliance reporting tools
• Lead the development of automated tools that track and document changes between GitLab releases
• Implement statistical analysis of code changes between versions
• Create parsers for multiple dependency formats and convert them to unified formats
• Develop Git analytics engines to track repository changes and analyze commit patterns
• Build systems to infer merge requests from commits and analyze their metadata
• Collaborate with auditors to ensure compliance requirements are met
• Review and offer feedback on merge requests from other Fulfillment Platform developers

What you’ll bring 

• Professional experience working in Ruby on Rails
• Strong backend development skills with experience building reporting and monitoring tools
• Understanding of financial compliance requirements (SOX experience is a plus)
• Experience working with data integrity and governance concepts
• A strong curiosity to understand how systems work holistically and how they impact compliance requirements
• Proficiency in the English language, both written and verbal, sufficient for success in a remote and largely asynchronous work environment
• Experience owning a project from concept to production, including proposal, discussion, and execution
• Demonstrated capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions
• Share our values, and work in accordance with those values

About the team

GitLab's Fulfillment Platform team brings together talented engineers from all around the world to build and maintain the critical infrastructure that enables GitLab's business operations. The team focuses on three key categories:

1. Fulfillment Infrastructure: Building reliable, scalable systems with 99.95% target availability
2. CustomersDot Application: Managing the central application for billing accounts, subscriptions, and licenses
3. Fulfillment Admin Tooling: Creating tools for internal teams to efficiently serve customers

This role specifically supports our compliance initiatives, ensuring our systems meet regulatory requirements while maintaining the robustness and reliability our customers expect. As GitLab continues to grow, the Fulfillment Platform team's work in compliance becomes increasingly critical to the company's success.

Mission

Our mission is to enable everyone to contribute and co-create the software that powers our world. The Fulfillment Platform group's mission is to build reliable, scalable QTC systems, while enabling internal teams to serve customers efficiently. They ensure data integrity, compliance, and system resilience across GitLab’s fulfillment processes

How GitLab will support you

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget 
• Parental leave 
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

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