Senior Associate, Solution Analyst

Location Designation: Hybrid - 3 days per week
Role Overview:
As a Senior Associate, Solution Analyst; you will partner with business units and technology teams to define, develop, and deliver strategic and tactical initiatives that support NYL/Tampa Operations. You will bridge business needs with technical solutions, ensuring alignment, clarity, and impact from concept through implementation.
What You'll Do:

• Partner with business and technical teams to define needs, align technology solutions, and ensure clear requirements
• Analyze business challenges through research, interviews, and workflow design, providing actionable recommendations
• Lead initiatives from planning through implementation, ensuring alignment with strategic and tactical goals
• Collaborate with architects to evaluate solution options, balancing cost, complexity, and business impact
• Communicate findings and recommendations through documentation and presentations, while mentoring and cross-training team members

What You'll Bring:
You bring strong analytical skills, the ability to balance business needs with technology solutions, and a collaborative, professional approach that builds trust and credibility across teams. You thrive in problem-solving environments and communicate complex ideas clearly.
Required Skills:

• At least 7 years of applicable business analyst experience
• Experience across multiple technologies (databases, APIs, SaaS, etc.) and ability to apply architectural principles
• Proven ability to conceptualize and design high-level business and operating models
• Strong interviewing, research, and documentation skills
• Proficiency in MS Office Suite

Preferred Skills:

• Bachelor's degree in Computer Science, Business, Engineering, or related discipline
• Experience across multiple technologies (databases, APIs, SaaS, etc.) and ability to apply architectural principles
• Knowledge of life insurance, annuities, marketing, and/or telemarketing systems
• Ability to read XML and JSON data models

Pay Transparency
Salary Range: $88,000-$125,500
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.
Job Requisition ID: 92693