Role Overview:
As a Senior Associate - Discovery Lead, you will support/partner with business and technology leaders to identify opportunities, define requirements, and drive the delivery of solutions that advance New York Life's business objectives and strategic goals. You'll apply analytical thinking and collaboration skills to help translate complex business challenges into actionable plans, ensuring alignment between business objectives and IT strategy while promoting collaboration across teams.
What You'll Do:
- Engage with business partners and technical experts to understand priorities, scope impacts, and assess required effort for change initiatives
- Collaborate with Agile teams, architects, and business workstreams to deliver high-quality analysis and solutions
- Facilitate structured interviews, workshops, and documentation efforts to capture requirements, assumptions, and business rules
- Develop workflow diagrams, perform gap analyses, and help evaluate options based on cost, feasibility, and alignment with standards
- Partner with architecture and development teams to evaluate alternative technical approaches and align with enterprise standards
- Present findings and recommendations to business and technical stakeholders in a clear, persuasive manner
- Work closely with solution analysts, developers, and product owners to ensure business needs are met
What You'll Bring:
- A proactive and collaborative mindset with a strong attention to detail
- Ability to communicate effectively across technical and business audiences
- Eagerness to learn and apply structured analysis and modeling techniques
- Accountability in managing assigned tasks and meeting deadlines
- Comfort working in a dynamic, Agile team environment
Required Skills:
- Minimum of 6 years of business or solution analysis experience in complex environments
- Strong communication and influencing skills with the ability to build trust across levels
- Proven ability to conceptualize and design high-level models and business capabilities
- Demonstrated familiarity across multiple technology domains including relational databases, web services, APIs, and SaaS
- Proficient in Microsoft Office Suite, especially Word, PowerPoint, Excel and Visio
- Experience in Agile environments and applying architectural principles to business solutions
- Understanding of technical concepts such as APIs, SaaS, and databases (basic level)
Preferred Skills:
- Bachelor's degree in Computer Science, Business, Engineering, or a related discipline
- Knowledge of life insurance applications and ACORD standards
- Familiarity with XML, JSON, and web service-oriented architectures
- Experience with MuleSoft or similar integration platforms
- Background in project management and SQL query writing
- Intermediate SQL or data querying and data-mapping experience
Pay Transparency
Salary Range: $88,000-$125,500
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.
Job Requisition ID: 92964
Top Skills
What the Team is Saying
What We Do
At New York Life, our 180-year legacy of integrity, mutuality, and financial strength fuels a future defined by bold transformation.
As the largest mutual life insurance company in the U.S., we operate on behalf of our policy owners—not shareholders. That structure allows us to take a long-term view, investing in people, purpose, and innovation that endures.
Guided by a clear enterprise vision to become a technology-, data-, and AI-powered company, we’re modernizing our platforms, rearchitecting experiences, and embedding intelligence across our products and services.
Our mission has always been about helping people through life’s most meaningful moments. Today, technology is amplifying that mission—enabling us to serve clients, advisors, and communities in more personalized, proactive ways.
With a diversified business portfolio spanning insurance, investments, retirement, group benefits, and direct-to-consumer offerings, New York Life delivers the stability of a Fortune 100 company with the agility of one that’s continuously evolving.
We’re powered by a values-led culture, inclusive teams, and a shared belief that when our people thrive, so does our company. Here, tradition fuels momentum—and your ideas, energy, and growth power what’s next.
Why Work With Us
New York Life is transforming from the inside out—blending 180 years of trust with the velocity of innovation. What makes us different is our culture: grounded in integrity, humanity, and shared success—values that show up in how we work, lead, and grow. If you want a place where innovation has purpose—build what's next with us.
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New York Life Insurance Company Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
