Senior Associate, Procurement Specialist

Who We Are – MassMutual India
Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. Therefore, we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people
A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals.  Our employees are the foundation of what makes MassMutual a strong, stable, and ethical business.  We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.
Together, we’re stronger.

Job Description

Procurement Specialist to support and enhance procurement operations. This role requires a strong understanding of SAP Ariba, procurement processes, and a proactive approach to process improvement and compliance. The ideal candidate will be supporting the team and business stakeholders in achieving procurement efficiency, risk control, and system optimization.

Key Responsibilities:

1. Procurement Operations & Support

• Purchase Requisition (PR) and Contract Request Creation: Collaborate with business units to gather all necessary information and documentation to accurately create PRs and contract requests in Ariba, ensuring alignment with procurement policies and timelines.
• PR Auditing: Review and audit all PRs created by both the procurement team and business stakeholders to ensure data accuracy, compliance with internal controls, and adherence to approval workflows.
• Issue Investigation: Troubleshoot and resolve issues related to PRs, invoices, invoice exceptions, and contract workspaces within Ariba, ensuring timely resolution and minimal disruption to procurement activities.
• BOT Monitoring: Monitor the performance of the existing automation BOT at the invoice level, identify issues affecting PO utilization, and work with relevant teams to enhance automation effectiveness.

2. Ariba System Expertise

• Contract Workspace Management: Utilize Ariba Contract Workspaces to create, manage, and track contracts, ensuring proper documentation, version control, and compliance with procurement standards.
• System Testing & Configuration: Support the testing of configuration changes in the Ariba test environment, validating system behavior and ensuring that updates meet business requirements before deployment.
• System Improvement Coordination: Act as a liaison between the procurement team and internal systems teams to initiate, track, manage, and close system improvement requests, ensuring timely implementation.
• Ariba B&I Administration (Preferred): Familiarity with administrative knowledge of Ariba Buying & Invoicing (B&I) to pull export data and investigate and resolve system-related issues involving POs, invoices, contracts, and supplier profiles.

3. Reporting & Analytics

• Ariba Analytical Reporting: Develop and generate detailed analytical reports in Ariba based on management and business requirements. Reports may include data on POs, invoices, contracts, cost centers, and supplier performance.
• Financial Risk Control Reporting: Create recurring reports to monitor financial risks, such as PO usage trends, changes in approval workflows, and contract request patterns. These reports help ensure compliance and identify potential areas of concern.
• Power BI Dashboard (Preferred): Utilize Power BI to design and maintain dashboards that provide visual insights into procurement metrics, enabling data-driven decision-making across the organization.

4. Process Improvement & Compliance

• PO Adoption Initiatives: Support and drive initiatives aimed at increasing PO adoption across the organization, including awareness campaigns, training sessions, and process enhancements.
• Continuous Improvement Mindset: Identify opportunities for process and system improvements within procurement operations. Propose and implement solutions that enhance efficiency, accuracy, and user experience.
• Compliance Monitoring: Ensure that all procurement activities comply with internal policies, regulatory requirements, and audit standards. Proactively address any gaps or risks identified through reporting or stakeholder feedback.

Required Qualifications:

• Bachelor’s degree in business, Supply Chain, Finance, or a related field.
• 5–8 years of experience in procurement operations, preferably in a global or shared services environment.
• Strong hands-on experience with SAP Ariba, particularly Buying & Invoicing and Contract Workspaces modules.
• Excellent analytical and reporting skills, with experience in Ariba reporting tools and advanced MS Excel.
• Strong attention to detail and ability to audit and validate procurement data.
• Effective communication and stakeholder management skills.
• Proactive and solution-oriented mindset with a focus on continuous improvement.

Preferred Qualifications:

• Experience with Power BI or other data visualization tools.
• Familiarity with SAP Business Network.
• Familiarity with Administrative knowledge on SAP Buying and Invoicing Module.

Why Join Us?
We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products, and services. To accomplish this, we celebrate an inclusive, vibrant, and diverse culture that encourages growth, openness, and opportunities for everyone. A career with MassMutual, Great Place to Work® certified and India's Best Workplaces in BFSI 2023 - Top 50 organization means you will be part of a strong, stable, and ethical business with industry leading pay and benefits. And your voice will always be heard.
Does this sound like a great fit? Apply today!