Company Description
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
Job Description
• Maintain the community billing software in the absence of a community level Business Office Coordinator (BOC). Processing occupancy and rate changes; promotions; and timely subsystem closing to ensure billing statements and revenues are recorded accurately. Management of the software includes close interaction with community leadership and regional support staff to effectively process new or revised fee structures and promotions.• Manage multiple communities (20-25) in varying states and counties, ensuring processing for all resident accounts and any third-party payers remains in compliance with program regulations• Analyzing resident accounts• Assist the BOC/ED with family inquires involving billing, e-Pay, payments• Correct billing errors• Perform month-end closing duties for assigned communities and AR Subsystem, Resident Billing• Assist in creating and keeping training material up to date• Create material relevant to new business to update and inform BOCs of any processes or roll-outs relevant to their position• Assist BOC’s in accurately entering resident refunds so they are approved and issued timely• Manage special projects as needed
Qualifications
Graduate
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What We Do
WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process Management (BPM) company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally led transformational solutions with over 400 clients across various industries. WNS delivers an entire spectrum of BPM solutions including industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and research and analytics to re-imagine the digital future of businesses. As of December 31, 2022, WNS had 57,994 professionals across 64 delivery centers worldwide including facilities in Canada, China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, the United Kingdom, and the United States.
