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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
Hybrid role based in SF office 1-3x per week
What you’ll do:
Business Operations enables SoFi’s teams to scale faster and operate more efficiently. We’re looking for a data-driven, highly organized problem solver to join our Technology Business Operations team.
You’ll partner closely with Technology, Product, and BizOps leaders to support core operating processes and strengthen how we plan, prioritize, and execute. This role is ideal for someone who brings structure to complexity, thrives in a fast-paced environment, and enjoys enabling teams to operate with clarity and impact.
What you’ll do:
- Support the execution and continuous improvement of core operating rhythms across the Technology organization (e.g., staff meetings, leadership meetings, quarterly reviews, all-hands).
- Partner with Technology and Business Operations leaders on key management deliverables, including annual and quarterly planning, goal setting/tracking, and team-level reporting/presentations.
- Coordinate with Finance and People teams on T&E budgeting, headcount planning/allocations, and capitalization processes.
- Manage vendor workflows including onboarding, purchase order creation, and invoice processing.
- Develop and maintain templates, tools, and lightweight processes that improve clarity, accountability, and operational efficiency across teams.
- Act as a connector between Technology divisions and partner organizations (e.g., Finance, People), ensuring smooth information flow and alignment.
- Support culture, engagement, and team-wide initiatives; contribute to special projects as needed.
What you’ll need:
- 2+ years of experience in Business Operations, Program/Project Management, or team support roles.
- Experience working with Technology or Engineering teams.
- Demonstrated ability to support central processes within a complex or matrixed organization.
- Strong operational and organizational skills — able to identify issues early, escalate appropriately, and drive toward solutions.
- Excellent written and verbal communication skills; comfortable working cross-functionally.
- Strong project and time management skills with the ability to handle multiple priorities.
- Advanced proficiency in Google Sheets/Excel and Slides.
- High attention to detail, follow-through, and a collaborative working style.
Nice to have:
- Experience working in a matrixed or high-growth technology organization.
- Familiarity with Jira and / or Confluence.
- Background in FinTech, banking or technology business operations.
Top Skills
What the Team is Saying
What We Do
SoFi wasn’t built to be a bank. Or a technology company. We were built for one mission: help people achieve financial independence so they can realize their ambitions.
Redefining an entire industry isn’t easy work—and it’s not for the faint of heart. It takes a certain kind of team. People with diverse perspectives and expertise, united by a common sense of purpose. People willing to challenge assumptions but always do the right thing. People proving that innovation and responsibility don’t have to compete, but can come together to create something truly unconventional in the world.
For the last eight years, we’ve been charting this new path forward. We call it The SoFi Way.
At SoFi, we don’t just talk about culture: we live it. The SoFi Way is how we show up every day, how we make decisions, and how we build for our members, clients, and each other.
Why Work With Us
Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.
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SoFi Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
For the majority of our workforce who work on a hybrid schedule, the in-office requirement is a handful of days per month!
