Kia ora!
Help shape the future of AI-enabled decision-making at Air New Zealand.
As a Senior Applied AI Specialist within our Data & AI team, you'll design self-service insight experiences and AI-native workflows that empower our people to access trusted information, make better decisions, and work more effectively. You'll play a key role in helping Air New Zealand unlock the value of data, analytics, and AI at scale.
Air New Zealand is on an accelerated journey to become the world's leading digital airline. This is your opportunity to combine data, AI, and human-centred design to create meaningful impact across the business.
About the role
- Design self-service insight capabilities using AI, BI, and semantic layer tools
- Create AI-native workflows with effective human decision points and governance controls
- Develop standards, guardrails, and reusable patterns for insight generation and AI-enabled solutions
- Translate business challenges into scalable data, analytics, and AI solutions
- Partner with business, Digital, Data, and governance teams to deliver trusted and explainable outcomes
- Support adoption and continuous improvement of AI-enabled ways of working
What we're looking for
- Experience in analytics, business intelligence, data products, process design, or digital solution delivery
- Strong understanding of self-service analytics, data storytelling, and insight design
- Experience with AI-enabled tools, workflow automation, prompts, agents, or decision-support solutions
- Ability to translate business needs into practical and scalable solutions
- Strong stakeholder engagement, communication, and influencing skills
If you meet the majority of the criteria and are excited by the opportunity, we'd love to hear from you.
Ready for take-off?
Join us and help shape how data, AI, and people come together to create smarter decisions and better outcomes across Air New Zealand.
Applications close 24 July 2026.
Additional InformationAt Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles. We encourage candidates from diverse backgrounds, including those with a disability, additional health and mental health needs, and/or are neurodiverse to apply for our roles.
If you have encountered any accessibility barriers and require further information or reasonable accommodations to our recruitment process, please reach out to the recruiter listed on this job advert so they are able to support you to freely participate equitably in our recruitment and selection process.
Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina.
"Seek to bring distant horizons closer. Once near, seize them and make them your reality."
Skills Required
- Experience in analytics, business intelligence, data products, process design, or digital solution delivery
- Strong understanding of self-service analytics, data storytelling, and insight design
- Experience with AI-enabled tools, workflow automation, prompts, agents, or decision-support solutions
- Ability to translate business needs into practical and scalable data, analytics, and AI solutions
- Strong stakeholder engagement, communication, and influencing skills
What We Do
Kia Ora, Ni Hao, Gidday, konnichiwa, Talofa, Bula, Hello and Welcome to Air New Zealand, your journey starts here. Air New Zealand is one of the world's leading airlines, known around the world, not just for our name and our innovation but also for our reputation. We are recognised as "New Zealand's Most Reputable Organisation" for our strong leadership, customer service orientation, innovation, brand, corporate values, and our role as a strong ambassador for New Zealand. Each year we make sure our passengers who fly to, from and within New Zealand enjoy our uniquely Kiwi way of doing things. At Air New Zealand, we are all about people. Ambitious, helpful, proud, down-to-earth, caring people, who look after the needs of more than 13 million people every year. We look at ways of making the experience better for our customers and allowing people to experience our New Zealand. Our people drive us to be among the world's best, frequently winning awards in all aspects of our operations, testament to the Air New Zealanders living this culture daily, in the way they deliver customer experience. Whilst it's led from the top, it is delivered by thousands of people, constantly doing things that make a big difference!
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