The Role
Lead manual and automated testing efforts, design test strategy and plans, build/maintain automation frameworks, integrate tests into CI/CD, perform API and performance testing, track metrics and defects, coordinate SIT/UAT/releases, and act as QA program coordinator and client SPOC to ensure release quality.
Summary Generated by Built In
Role Overview
- Manual testing (functional + UX validation)
- Automation testing (efficiency + speed)
- Program coordination (APM responsibilities)
- Analyze requirements, user stories, and BRDs
- Create test cases, scenarios, and checklists
- Perform functional testing
- Perform UI/UX testing
- Perform exploratory and ad-hoc testing
- Validate business flows and user journeys
- Identify and log defects with proper steps and impact
- Perform regression testing manually (small scope)
- Identify test cases suitable for automation
- Develop automation scripts (Selenium, Playwright, Cypress, etc.)
- Build and maintain automation frameworks
- Execute automated regression test suites
- Integrate tests into CI/CD pipelines
- Perform API testing
- Perform performance and load testing
- Analyze automation results and maintain dashboards
- Define test strategy (manual + automation mix)
- Create test plans, timelines, and effort estimation
- Decide what to automate vs. what to test manually
- Ensure test coverage across modules
- Track test metrics (pass %, defect density, coverage)
- Participate in requirement reviews and risk analysis
- Contribute to quality standards and best practices
- Track testing progress vs sprint/release timelines
- Manage defect triage and prioritization
- Coordinate SIT, UAT, and production releases
- Monitor test execution dashboards and reports
- Ensure quality sign-off before releases
- Identify and mitigate project risks
- Support sprint planning, stand-ups, and governance calls
- Log defects with clear steps, severity, and impact
- Track defect lifecycle: New → Assigned → Fixed → Retested → Closed
- Perform root cause analysis (RCA)
- Ensure zero leakage to production
- Maintain quality reports for stakeholders and audits
- Work with developers, product owners, business analysts, and clients
- Translate business requirements into test scenarios
- Provide quality insights and release readiness reports
- Act as QA SPOC for client communications
- Manual testing (test cases, defect management)
- Automation tools: Selenium / Playwright / Cypress
- Programming basics: Java / Python / JavaScript
- API testing (Postman, RestAssured)
- Database (SQL)
- CI/CD tools (Jenkins, Azure DevOps)
- Test management tools: Jira / QC / TestRail
- Test case design techniques
- Regression and exploratory testing
- Automation framework understanding
- Risk-based testing
- Quality metrics analysis
- Sprint tracking and planning
- Status reporting
- Risk and issue management
- Stakeholder coordination
- Release management
- Strong attention to detail
- Communication (technical + business)
- Analytical thinking
- Ownership mindset
- Team collaboration
- Certifications (Optional): ISTQB, Agile / Scrum
- Test plans & strategies
- Test cases (manual + automation)
- Automation scripts & frameworks
- Defect logs & dashboards
- Test execution reports
Releas
Skills Required
- Manual testing including test case creation, functional and UI/UX testing, exploratory testing, and defect management
- Automation testing using Selenium, Playwright, or Cypress; build and maintain automation frameworks
- Programming basics in Java, Python, or JavaScript
- API testing using Postman or RestAssured
- Database querying using SQL
- CI/CD integration experience (Jenkins, Azure DevOps)
- Test management tools (Jira, QC, TestRail)
- Performance and load testing experience
- Test planning, test strategy, metrics tracking, risk analysis
- Program/APM skills: sprint tracking, release and stakeholder coordination, defect triage
- Soft skills: strong attention to detail, communication, analytical thinking, ownership, teamwork
- Certifications such as ISTQB, Agile/Scrum
eClerx LLC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about eClerx LLC and has not been reviewed or approved by eClerx LLC.
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Healthcare Strength — Feedback suggests U.S. employees have access to medical, dental, and vision coverage, with HSA/FSA options and life insurance included. An Employee Assistance Program also appears in the public benefits profile supporting wellbeing.
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Retirement Support — Feedback suggests a 401(k) is part of the U.S. package, with some mentions of an employer match. Retirement provision is consistently cited across company profiles and listings.
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Leave & Time Off Breadth — Feedback suggests paid holidays, sick leave, and PTO are part of the offering, alongside parental leave. Parental leave is also highlighted in public benefits profiles.
eClerx LLC Insights
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The Company
What We Do
eClerx provides business process management, automation and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs 16,000+ people across Australia, Canada, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, UK, and the USA.
