Jobs at eClerx LLC

Manages treasury operations including fund planning, cash and liquidity management, investments, portfolio risk, derivatives, hedging, banking relationships, settlements, fund transfers, and corporate actions. The role ensures RBI compliance, optimizes banking costs, improves processes through automation, audits operations, and presents recommendations to senior stakeholders.

Designs, develops, maintains, and supports enterprise Drupal websites across development, staging, and production environments. Responsibilities include custom modules and themes, upgrades, security patching, cloud hosting, performance optimization, troubleshooting, database maintenance, disaster recovery, accessibility, CI/CD deployments, documentation, and stakeholder collaboration. The role requires extensive Drupal experience and familiarity with Acquia, Azure, monitoring, security, and high-availability website operations.

Creates and redesigns graphics, logos, illustrations, advertisements, mock-ups, infographics, brochures, and other visual communications for print and digital media. Analyzes design frameworks, follows client policies and specifications, and ensures deliverables meet service-level and quality standards. Uses Adobe Creative Suite, front-end technologies, presentation software, video-editing tools, and visual-effects techniques while collaborating with senior designers.

Processes and reviews invoices, performs two-way and three-way matching, reconciles vendor statements, and manages payment runs. Maintains vendor records, resolves payment discrepancies, supports month-end close activities, prepares accounts payable reports, and ensures compliance with internal controls. Collaborates with vendors and internal teams while maintaining accuracy, organization, and service quality.

Manages treasury operations including fund planning, cash and liquidity management, investment portfolio risk, derivative hedging, banking relationships, settlements, and regulatory compliance. The role reviews hedge models, selects appropriate instruments, oversees banking transactions, optimizes bank charges, implements process improvements and automation, and presents analysis to senior stakeholders.

Supports high-volume U.S. payroll operations through payroll processing, audits, reconciliations, exception management, investigations, reporting, and data validation. Administers UKG/Kronos timekeeping, validates Workday payroll data, supports payroll taxes and garnishments, investigates employee pay issues, and participates in system testing and process improvements. The role ensures compliance with payroll regulations and internal controls while supporting union and non-union employee populations.

Supports high-volume payroll operations through payroll processing, audits, reconciliations, exception management, investigations, reporting, and data validation. Administers UKG/Kronos timekeeping, validates Workday payroll data, resolves employee pay issues, supports taxes and garnishments, and participates in payroll testing and system implementations. Ensures compliance with payroll regulations and union work rules while partnering with HR, Benefits, Finance, and operational teams on process improvements.

Supports high-volume payroll operations through payroll processing, audits, reconciliations, exception management, investigations, reporting, data validation, compliance activities, and system testing. Administers UKG/Kronos timekeeping and supports Workday Payroll, tax and garnishment administration, union work-rule validation, employee inquiries, payroll projects, and process improvements. Partners with HR, Benefits, Finance, and operational leaders to ensure accurate and compliant payroll for union and non-union employees.

Handle inbound customer calls from the United States, provide product and service information, resolve questions and objections, document interactions in a CRM, and drive sales through upselling. The role requires meeting individual and team sales targets while delivering professional customer service across rotational shifts, including evenings, weekends, and holidays.

The BPO MIS Analyst manages and analyzes operational data, develops MIS reports and dashboards, tracks KPIs, maintains databases, and delivers recurring reports. The role identifies process improvements, supports operations with data troubleshooting, ensures data accuracy and integrity, and trains end users on reporting tools. Candidates need a relevant bachelor’s degree, at least six months of experience, strong analytical and communication skills, and proficiency in SQL, VBA, Microsoft Office, and data visualization tools.

Integrate user profiles and event data into Braze across mobile, web, and server-side sources. Build REST API/CDI pipelines, map schemas, cleanse and reconcile data, and apply governance, security, and validation controls. Develop reusable data-layer templates adapted for regional attributes, residency, and compliance requirements. Support production stabilization by monitoring data drift, resolving issues, reconciling markets, documenting runbooks, and collaborating with engineering and SDK teams.

Develops and executes SEO strategies, including keyword research, website analytics, link building, competitor analysis, technical SEO, and content optimization. Collaborates with development, editorial, and marketing teams to improve website architecture, content, rankings, and search visibility. Requires experience with AI SEO tools, AEO, GEO, search algorithms, and current SEO best practices.

Drive SEO strategy through keyword research, analytics, competitor analysis, link building, technical SEO, website architecture recommendations, and collaboration with development, editorial, and marketing teams. Apply AI SEO tools and optimize for traditional search, answer engine optimization, and generative engine optimization. Requires knowledge of search algorithms, ranking factors, and current SEO best practices, with 4–7 years of SEO experience.

Support paid user acquisition and reactivation campaigns across Meta, Google, TikTok, and other platforms. Responsibilities include audience building, campaign configuration, budget pacing, performance analysis, optimization, reporting, experimentation, creative workflow coordination, dashboard development, automation, and stakeholder collaboration across local and regional teams.

Build and maintain Snowflake ingestion pipelines, SQL/dbt transformation logic, aggregation and reporting layers, lineage and audit logging, automated data-quality tests, and performance optimizations. Support UAT, resolve defects, incorporate stakeholder feedback, and document pipelines and data objects for maintainability and extensibility.

Manage the NA Commercial Onboarding finance operations process and a team of 15+ FTEs in a high-volume shared-services environment. Responsibilities include SLA and KPI management, quality assurance, coaching, performance management, escalations, billing and accounts receivable operations, customer onboarding, order management, and stakeholder coordination.

Manages end-to-end client service delivery for competitive intelligence and analytics accounts. Oversees workload planning, SLA adherence, reporting, escalations, client relationships, process design, SOPs, quality controls, and continuous improvement. Leads a delivery team and coordinates cross-functional stakeholders. Uses ChatGPT, Claude, prompt engineering, dashboards, and lightweight AI workflows to automate research, analysis, and reporting while improving service quality, scalability, and turnaround time.

Develops digital media plans for Philippines Deliveries growth across Food and Mart. Translates business objectives into audience strategies, channel mixes, budgets, flighting, and measurement approaches. Reviews campaign and business data to improve efficiency and ROI, prepares performance reviews, and coordinates agencies, publishers, and internal stakeholders. The role focuses on planning and recommendations across self-serve, programmatic, and open-exchange platforms, with campaign execution handled by partners.

Design, build, deploy, and scale production-grade enterprise AI solutions using generative AI, agentic AI, LLMs, RAG, and orchestration frameworks. Translate customer business challenges into scalable applications, APIs, microservices, and intelligent automation workflows. Optimize solutions for accuracy, latency, reliability, scalability, and cost. Collaborate with product, engineering, data science, and DevOps teams while leading customer workshops, proofs of concept, technical discussions, and deployments.

Supports process management and operational improvement services within a global business-process and technology services organization. The provided description does not specify detailed day-to-day responsibilities.