Jobs at eClerx LLC

Design, build, deploy, and scale production-grade enterprise AI solutions for customers. Develop generative and agentic AI applications, RAG workflows, APIs, microservices, and orchestration frameworks using modern AI platforms. Collaborate with product, engineering, data science, and DevOps teams, lead customer workshops and proofs of concept, optimize AI systems for performance and cost, and recommend emerging technologies.

Troubleshoots technology incidents, responds to support tickets within SLA, performs routine account and floor checks, documents root-cause analyses, maintains operational and inventory documentation, coordinates issue resolution across teams, generates reports, supports information-security compliance, and develops action plans from gap analyses.

Build and deploy AI-enabled software, including agentic workflows, APIs, full-stack features, authentication, data integrations, testing, monitoring, and cloud deployments. The role involves Python development, enterprise data platforms, and AWS, with exposure to GCP and Azure. Engineers will investigate failures, document changes, collaborate with senior team members and product specialists, and may participate in client-facing work.

Designs and optimizes Snowflake-based data pipelines, warehouses, and ETL/ELT workflows. Develops complex SQL, Python, and PySpark transformations; integrates cloud, database, and API data sources; implements data modeling, quality checks, monitoring, security, governance, and access controls. Collaborates with architects, analysts, and stakeholders while optimizing query performance, warehouse utilization, and cloud compute costs.

The posting provides company and team background for eClerx, emphasizing technology, data analytics, process management, automation, and client service. Specific responsibilities and qualifications for the Senior Analyst role are not provided.

Coordinates end-to-end logistics for global training events, including scheduling, enrollment management, reporting, customer support, information accuracy, meetings, and process improvement recommendations. The role requires strong communication, organization, attention to detail, customer focus, adaptability, and proficiency with Microsoft Office applications. This is a full-time onsite position in Dallas, Monday through Friday.

Configure and migrate consent management solutions to OneTrust, including banners, preference centers, cookie classifications, geolocation rules, script blocking, scans, translations, and A/B tests. Troubleshoot consent implementations, support production deployments, document migrations, and coordinate with analytics, tag-management, development, testing, and privacy stakeholders. Apply knowledge of GDPR, CCPA, CPRA, cookies, trackers, consent signals, browser tools, and basic web technologies.

Lead end-to-end Amplitude implementation and multi-market rollout, including solution design, event taxonomy, tracking plans, instrumentation, integrations, governance, and data quality. Partner with senior stakeholders and cross-functional teams to drive adoption, manage risks, establish KPIs, deliver training, and build market capabilities. Use Amplitude analytics—including funnels, retention, cohorts, segmentation, experimentation, and behavioral analysis—to generate measurable business value.

Manage a 40-person operations team through Team Leads, ensuring SLA and KPI performance, quality, productivity, turnaround time, and customer experience. Maintain SOPs, review customer interactions and profiles for process improvements, prepare MIS reports and dashboards, manage stakeholders and escalations, and coach teams to achieve operational targets. The role supports Canadian business hours and involves KYC-related processes.

Designs, deploys, and optimizes agentic AI systems, LLMs, and SLMs for production. Responsibilities include model compression, hardware optimization, PEFT fine-tuning, agent orchestration, RAG infrastructure, vector search, automated data pipelines, validation, monitoring, and production integration. The role also mentors engineers, collaborates across technical teams, and communicates AI trade-offs to client stakeholders.

Provides deskside and technology support by troubleshooting incidents, analyzing root causes, responding to tickets within SLA, coordinating resolutions, and documenting procedures, reports, inventories, and corrective actions. Performs floor walks, monitors account operations, supports infrastructure compliance with information security policies, implements changes, and communicates updates to teams, management, and clients. Requires basic computer systems experience, networking knowledge, documentation ability, and strong communication skills.

Individual contributor Senior Analyst supporting accounts payable operations for G3 Enterprises. The role is based in Manila, works the US shift, interfaces with the client, and serves as maternity leave coverage for a billed resource. No travel or deputation is required.

Build and deploy AI-enabled software and agentic workflows for enterprise clients. Responsibilities include full-stack development, production architecture, enterprise integrations, identity and access management, security, infrastructure as code, CI/CD, observability, performance testing, and operational handoff. The role also involves guiding junior engineers, collaborating with product and domain teams, and participating in client discovery, presentations, and solution design.

Manage the end-to-end new-hire onboarding process, deliver training, coordinate with HR and cross-functional stakeholders, support new joiners, maintain compliance documentation, track completion in Excel and HR systems, and improve onboarding processes through feedback and reporting.

Design and validate enterprise product configurations and SKU-level bills of materials. Discover client environments, configure CPQ and ERP systems, build multi-level BOMs, validate compatibility and lifecycle status, maintain configuration rules, and reconcile customer-specific pricing and catalogs. Manage revisions and substitutions, conduct pre-quote validation, document decisions, and collaborate with sales, solution architects, supply chain, and vendor teams to ensure accurate, compliant, and orderable solutions.

Designs, builds, deploys, and scales enterprise AI solutions using generative AI, agentic AI, LLMs, RAG, and orchestration frameworks. The role involves developing production AI applications, APIs, microservices, and integrations; optimizing performance, reliability, and cost; collaborating with engineering and data teams; and working directly with enterprise clients on workshops, proofs of concept, solution design, and deployments.

Handles client queries and resolves issues through email within defined SLAs. Supports daily financial market operations, prepares volume and analytics reports, coordinates across teams and time zones, maintains process accuracy, and contributes to quality reviews, controls, process improvements, and operational efficiency. The role requires developing expertise in exchange-traded derivatives and financial markets while delivering strong client service.

Lead large-scale enterprise AI transformation programs from strategy through implementation. Responsibilities include defining delivery roadmaps and governance, managing global cross-functional teams, overseeing budgets and risks, partnering with executives and clients, supporting proposals, driving Responsible AI adoption, and mentoring delivery leaders. The role requires extensive experience delivering AI, Generative AI, Agentic AI, Machine Learning, and AI/ML platform solutions across cloud environments.

Enter and update client data accurately, manage local search listings, communicate with team members, and complete repetitive data-entry tasks. The role requires attention to detail, analytical ability, strong English communication, self-motivation, workload management, and flexibility to work the Australian shift starting at 5 AM IST.

Leads a team of two while personally configuring complex enterprise solutions, building and validating multi-level BOMs, and maintaining configurations in CPQ and ERP systems. Oversees client and environment discovery, configuration quality, standards, metrics, workload management, coaching, and process improvement. Collaborates with sales, solution architects, supply chain, and vendors to resolve exceptions and deliver accurate customer-specific solutions.