Jobs at eClerx LLC

Manage a photo editing team and perform photo retouching and editing for an e-commerce fashion website. Use Photoshop on Mac with Wacom systems to deliver high-quality product imagery.

Perform advanced photo retouching and editing for an e-commerce fashion website using Photoshop on Mac with Wacom. Lead a small editing team, ensure consistent on-brand imagery, meet shift requirements, and deliver high-quality visual assets.

Source high volumes of candidates for BPO contact-center roles across job boards, social media and messaging. Screen spoken and written English (CEFR B2), verify commitment and logistics, maintain live pipelines mapped to intake dates, schedule interviews, update ATS records, re-engage candidates, and track daily funnel metrics to meet aggressive monthly hiring targets.

Monitor network events and alarms across IP Ethernet, transport, FTT and critical infrastructure. Detect and validate outages, create/manage outage tickets, coordinate escalations, communicate status to stakeholders, support major incident response, track ownership, and drive post-event analysis and continuous improvement.

Manage and optimize multi-touch Marketo engagement programs, oversee lead scoring and Marketo-SFDC data sync, implement A/B tests, build performance dashboards, and provide analytics-driven insights to improve MQLs and campaign ROI.

Manage end-to-end data pipelines from source systems into BigQuery and Power BI. Maintain weekly refreshes, troubleshoot loads and schema mismatches, enhance Power BI models and dashboards, translate business requirements into scalable ETL/BI solutions, and drive automation and process improvements.

Handle inbound US customer chats to provide information, resolve issues, and drive sales through upselling and cross-selling. Log interactions in CRM, meet sales targets, and maintain product knowledge while working rotational shifts.

Operate within a 24x7 Command Centre to monitor and analyze IT systems and business-critical applications, perform incident triage and major-incident management, escalate appropriately, expand APM/UX monitoring (Dynatrace, Splunk, GlassBox), produce reports and dashboards, maintain SOPs/KBs, and collaborate across teams to improve MTTD/MTTI/MTTR and overall system reliability.

Configure, maintain, and optimize Oracle PPM modules for IT project planning; define project templates, WBS, resource pools, and financial plans; integrate Oracle PPM with Jira and other tools; build reports and dashboards using OTBI/BI Publisher; collaborate with PMO and stakeholders, support UAT, enforce governance, and troubleshoot data sync and workflow issues.

Senior-level Infrastructure Engineer responsible for technical facility management. Ensure reliability, maintenance, and upgrades of facility infrastructure, applying 5+ years of experience to support operations and compliance.

The Senior Analyst role focuses on utilizing ASP.NET (Core/MVC) and SQL Server to support data analysis and application development.

Lead and manage end-to-end KYC lifecycle and AML/due diligence operations for financial markets. Oversee a team (~25+), handle client interactions, audit processes, drive remediation, implement process improvements, and ensure risk assessment, compliance and knowledge sharing across teams.

The Associate Process Manager will oversee end-user IT support operations, ensuring service delivery excellence, managing a team, and driving strategic initiatives for a 24x7 environment.

The GL Accountant is responsible for cash management, treasury operations, and general accounting, including bank reconciliations and cash account management.

The Accounts Payable Coordinator is responsible for managing the accounts payable process, including reconciling GR/IR accounts, ensuring accurate data analysis, and maintaining financial records.

The role involves managing accounts payable and receivable, preparing journal entries, reconciling accounts, and generating reports for the client’s Controller.

Assist in QA testing for web analytics, validate tracking implementations, troubleshoot issues, and support developers in resolving tracking problems.

Entry-level Analyst role at eClerx supporting productized services in technology, data analytics, and process management. Work involves delivering data-driven insights, optimizing client operations, and contributing to process improvement while receiving hands-on training and development.

Source, screen, and assess candidates for BPO telecom roles; coordinate interviews and assessments; maintain ATS records; collaborate with hiring managers; ensure compliance; and continuously improve recruitment processes.

Manage KYC client onboarding and documentation collection, support GCIB/GM outreach operations, run capacity and budget analysis, oversee vendor relationships, design training, and coordinate global continuity and process documentation.