Senior Analyst (Project Coordinator - Marketing Operations)

Posted Yesterday
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Johannesburg, City of Johannesburg, Gauteng, ZAF
Hybrid
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Software • Virtual Reality • Analytics
The Role
Coordinate end-to-end marketing campaign operations from brief through deployment across paid and owned channels. Manage stakeholders across business, creative agencies, development teams, and project management; facilitate meetings, resolve bottlenecks, track work in Jira and Excel, document decisions, follow up on action items, and provide concise status reporting. The role requires strong communication, attention to detail, process discipline, and effectiveness in multilingual, geographically distributed teams.
Summary Generated by Built In
Company Description

In a changing and evolving world, challenges are ever more unique and complex. Nagarro helps to transform, adapt, and build new ways into the future through a forward-thinking, agile, and caring mindset. Today, we are 18,000+ experts across 37+ countries, forming a Nation of Nagarrians, ready to help our customers succeed.

The nature of IT & digital product engineering has reached an incredible state of velocity and transition. We must adapt and meet it with an agile mindset that isn't afraid to iterate towards the perfect solution. If we only solve today's problems, it's not enough. We must do more. We must courageously embrace the future, with vision and clarity about where technology & business are heading. Thinking breakthroughs gets us there.

Nagarro - https://www.nagarro.com/en

Job Description

Contractual Role - 6 Months + possible extensions

Must have Skills : Jira, Stakeholder Management, Communication & collaboration (Strong), Project Coordinator, Campaign Management,


Role Overview

We are seeking an organized, proactive, and detail-oriented Marketing Operations Project Coordinator with at least 3 years of professional experience. In this role, you will act as the central engine for campaign orchestration, ensuring that strategic requirements provided by the business are smoothly executed, developed, and deployed across our paid and owned marketing channels.

Your primary ownership is the orchestration process for marketing operations

You will manage cross-functional stakeholder alignments, facilitate communication between internal business units and external agencies, maintain rigorous task tracking, and provide clear visibility to the Project Manager. This role requires a professional who thrives in a fast-paced, multi-geographical environment and can seamlessly translate complex processes into clear, linear accountability.

Key Responsibilities

  • Campaign Orchestration & Lifecycle Management
    • Own the end-to-end operational workflow of marketing campaigns, ensuring initiatives successfully move from initial brief to live deployment.
    • Review incoming marketing briefs from business teams and convert them into structured operational execution templates.
    • Coordinate with external agencies, technical specialists, and channel experts responsible for development and deployment.
  • Stakeholder Coordination & Alignment
    • Act as the primary operational bridge between Business, Creative Agencies, Development Teams, and Project Managers.
    • Organize, schedule, and facilitate alignment calls, discovery workshops, and campaign progression meetings.
    • Manage stakeholder expectations, drive consensus during bottlenecks, and ensure the entire group remains aligned on next steps.
  • Tracking, Documentation & Reporting
    • Maintain highly accurate work management trackers using Jira and Excel to monitor campaign work items, ticket updates, and milestones.
    • Capture detailed meeting outputs, distribute concise action items, and perform systematic follow-ups to ensure individual task completion.
    • Synthesize multi-team progress updates into linear, high-level status reports for the Project Manager.

Required Skills & Experience

  • Experience: professional corporate experience, preferably in marketing operations, project coordination, or agency account management.
  • Education: Bachelor’s or Master’s degree required. Educational exposure to Marketing, Business Operations, or Management is highly valued.
  • Tools & Platforms:
    • Proficiency with Jira (ticket management, task tracking) and Excel (data management, reporting).
    • Conceptual exposure to modern Marketing Automation Platforms (specifically Adobe ecosystem tools like Adobe Journey Optimizer) is highly valued.
  • Operational Execution: Outstanding attention to detail, process-driven mindset, and a strong capability in documentation and reporting.
  • Adaptability: Proven ability to operate effectively within ambiguous, multi-lingual, and multi-geographical team structures.
  • Communication: Native or professional-grade English proficiency. Must possess the ability to deconstruct complex, non-linear workflows into simple, actionable linear ownership for diverse teams.

Skills Required

  • At least 3 years of professional corporate experience
  • Bachelor’s or Master’s degree
  • Proficiency with Jira for ticket management and task tracking
  • Proficiency with Excel for data management and reporting
  • Strong stakeholder management, communication, and collaboration skills
  • Experience in marketing operations, project coordination, or agency account management
  • Native or professional-grade English proficiency
  • Strong attention to detail and process-driven documentation and reporting ability
  • Ability to work effectively in ambiguous, multilingual, and geographically distributed teams
  • Conceptual exposure to marketing automation platforms, especially Adobe Journey Optimizer
  • Educational exposure to Marketing, Business Operations, or Management

Nagarro Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nagarro and has not been reviewed or approved by Nagarro.

  • Pay Growth & Progression Compensation is at times described as competitive, with salary hikes and perks occurring on certain occasions. Better growth opportunities and compensation are also positioned as an advantage versus other service-based companies.
  • Flexible Benefits Work arrangements are framed around a “work-from-anywhere” mindset with flexitime and family-friendly working models. This flexibility appears to add meaningful value to the overall rewards package for many roles.
  • Healthcare Strength Medical, dental, and vision coverage are described as available for employees and dependents, alongside life insurance. Mental-health support is also included via an Employee Assistance Program (EAP).

Nagarro Insights

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The Company
HQ: Munich
19,994 Employees
Year Founded: 1996

What We Do

Nagarro helps future-proof your business through a forward-thinking, fluidic, and CARING mindset. We excel at digital engineering and help our clients become human-centric, digital-first organizations, augmenting their ability to be responsive, efficient, intimate, creative, and sustainable. Today, we are 19,000 experts across 36 countries, forming a Nation of Nagarrians, ready to help our customers succeed.

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