About WorkWhile
WorkWhile is on a mission to help workers earn a better living and live better lives. 83 million Americans work hourly jobs, often with unpredictable schedules that pay close to minimum wage and offer limited benefits, leading to financial instability.
WorkWhile identifies the best hourly workers and matches them with shifts that fit their skills, location, and life. Businesses get access to a quality workforce, while workers get stable income and unmatched benefits, including next day pay, free telehealth services, and financial services.
We have the audacious goal to align incentives and solve inefficiencies in the labor market, disrupting the $650 billion staffing and recruiting market. Backed by Khosla Ventures and recognized by the Inc. 5000 for 10x growth, WorkWhile is reshaping the future of work.
About the role
WorkWhile is looking for a New York-based rockstar operator & strategist to help us continue to push the boundaries of our marketplace. You will be responsible for identifying and executing strategic projects in service of improving our service delivery and unit economics. You will work closely with engineering, marketing, and data science to provide the best experience to our customers.
What you’ll do
Leverage existing and invent new growth tactics to promote shifts to workers
Collaborate with the data science team to forecast and manage WorkWhile’s future labor needs, understand supply and demand, and help optimize models
Collaborate closely with marketing to manage the worker acquisition and re-engagement funnels to increase worker supply in new and existing markets
Collaborate with product to identify & improve upon worker / marketplace pain points
Develop the metrics and dashboards to help balance the marketplace and measure success.
Identify automation opportunities and build processes to help the team scale
Support account management and sales as a strategic labor strategy partner, including writing decks, performing data analysis, and participating on customer calls
Solve day-to-day problems that help our workers and customers succeed
What we’re looking for
1-2+ years experience in management consulting, early stage startups, or other similar quantitative, strategic roles
Self-starter able to drive projects to completion who is excited to work on unsolved problems
Delights in creating order from ambiguity
Proficiency in SQL and data analysis is a must
Superb oral and written communications skills
Willing to work a shift once a quarter to keep learning!
Possess a "yes we can" attitude with ability to come up with “out of the box” ideas to get things done
Committed to improving the lives of low-wage workers
Bachelor’s degree, MBA a plus
Benefits & Perks
Hybrid work culture In NY
In-person company off-sites
Medical, dental, & vision coverage
Flexible time off
401(k) with employer match
WFH stipend to support your home office needs
WorkWhile is an Equal Opportunity Employer. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. WorkWhile has a diverse, mission-driven, and supportive culture—we look for people who want to take ownership, are energized by ambiguity, and strive to make a lasting impact. If this resonates with you, we’d love to chat!
WorkWhile Compensation & Benefits Highlights
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Healthcare Strength — Corporate employees are described as receiving 100% employer‑paid health, dental, and vision with generous family coverage, while eligible W‑2 workers can access medical/dental/vision via an ICHRA and platform-wide virtual health services are highlighted. These offerings indicate strong baseline healthcare access for corporate staff and conditional but meaningful coverage pathways for eligible W‑2 workers.
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Leave & Time Off Breadth — Corporate roles advertise unlimited PTO. W‑2 workers are described as accruing paid sick time at 1 hour per 30 hours with carryover allowances.
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Parental & Family Support — Corporate materials describe generous parental leave (16 weeks for birthing parents and 12 weeks for non‑birthing parents). Family coverage is characterized as generous alongside health benefits.
WorkWhile Insights
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What We Do
WorkWhile is an AI-powered next generation labor platform that helps businesses in light industrial, hospitality, and events achieve over 90% fill rates and reduce no-shows through AI and predictive machine learning. We ensure seamless shift execution with trained, on-demand workers supported by on-site leads, real-time performance monitoring, and a robust accountability system. Our worker-first model boosts retention through benefits like next-day pay, telehealth, and free upskilling, while our platform delivers real-time analytics and dedicated support for every client. By combining flexibility, reliability, and deep insights, WorkWhile helps businesses scale efficiently and stay competitive.
Why Work With Us
WorkWhile is a technology platform with product and engineering at its core. Founded by alumni from Google, Meta, Yahoo, and Airbnb, continuous innovation is our strategy. We are an AI-native company that doesn’t just adopt new technologies, we operationalize them at scale to solve real business challenges.
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WorkWhile Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid policy allows workers to work flexibly - either in person in one of our four hubs (San Francisco HQ, New York, Seattle, Toronto), or remote. We encourage employees coming in person to come 2-3x per week.
