Senior Analyst – Internal Applications

Posted 2 Days Ago
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Orlando, FL, USA
Hybrid
Senior level
Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Be Yourself at Work, Make a Difference, and Act with Integrity are our values at Capco.
The Role
Provide functional and technical support for Capco's HR, recruitment and financial applications. Troubleshoot production issues, monitor performance, deliver enhancements, support implementations and configurations, and collaborate with global stakeholders to improve processes and user experience.
Summary Generated by Built In

Senior Analyst – Internal Applications

Location: Orlando, FL | Practice Area: Corporate Services | Department: Internal Applications | Type: Permanent

Support the systems that power our global business.

The Role

Join Capco's Global Internal Applications team and help support the technology used by more than 9,000 colleagues across the globe. Working within a collaborative, global team, you'll provide functional and technical support across our HR and Financial systems while contributing to new implementations and continuous improvements. This is an excellent opportunity to make a meaningful impact within a fast-growing international organization where innovation, collaboration and continuous improvement are encouraged.

What You'll Do

  • Provide functional and technical support for Capco's HR, recruitment and financial applications, ensuring reliable day-to-day operations.
  • Investigate, troubleshoot and resolve production support issues while monitoring system performance and business processes.
  • Work closely with global business stakeholders and technical teams to deliver functional enhancements and system improvements.
  • Support the implementation, configuration and ongoing administration of new internal applications as our technology landscape evolves.
  • Contribute ideas, best practices and process improvements that enhance user experience and operational efficiency.

What We're Looking For

  • Bachelor's degree in Computer Science, Information Technology or equivalent professional experience.
  • Experience supporting enterprise business applications, preferably HR, recruitment or financial systems.
  • Working knowledge of APIs, Microsoft Office and application support methodologies.
  • Strong understanding of Greenhouse Recruiting.
  • Strong communication, organizational and problem-solving skills with the ability to manage multiple priorities in a collaborative environment.
  • Ability to work independently while building effective relationships with colleagues and stakeholders across global teams.

Bonus Points For

  • Experience supporting SAP SuccessFactors.
  • Experience working with global enterprise application environments.
  • Experience supporting HRIS or ERP platforms.
  • Familiarity with system implementations, upgrades or process improvement initiatives.

Why Join Capco

  • Help support the technology that enables more than 9,000 employees worldwide.
  • Join a collaborative, flat organization where your ideas are valued and your contributions have visible impact.
  • Work alongside global teams on business-critical systems and transformation initiatives.
  • Access ongoing learning, development and opportunities to broaden your technical expertise.
  • Build your career within a growing global consulting firm that values innovation, inclusion and continuous improvement.

Benefits

  • Medical, dental and vision coverage.
  • 401(k) with company match.
  • Tuition reimbursement and wellness reimbursement programs.
  • Maternity and paternity leave, dependent care, HSA, FSA and commuter benefits.
  • Working Advantage employee discounts.

Inclusion at Capco

We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know—we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration—a mindset that shapes how we work with clients and each other every day.


Skills Required

  • Bachelor's degree in Computer Science, Information Technology or equivalent professional experience
  • Experience supporting enterprise business applications
  • Working knowledge of APIs
  • Working knowledge of Microsoft Office
  • Working knowledge of application support methodologies
  • Strong understanding of Greenhouse Recruiting
  • Strong communication, organizational and problem-solving skills
  • Ability to work independently while building effective relationships with global stakeholders
  • Experience supporting HR, recruitment or financial systems
  • Experience supporting SAP SuccessFactors
  • Experience working with global enterprise application environments
  • Experience supporting HRIS or ERP platforms
  • Familiarity with system implementations, upgrades or process improvement initiatives

What the Team is Saying

Sarvani
Michael
Josh
Marina
Dreidel
Maud
Lydia
Chris

Capco Compensation & Benefits Highlights

  • Healthcare Strength Health, dental, and vision coverage are described as solid with low copays and a good variety of choices, complemented by mental‑health resources, an EAP, and wellbeing events. Company materials emphasize global availability of these supports.
  • Parental & Family Support Enhanced maternity, paternity, adoption, and shared parental leave are highlighted, with several months of maternity leave noted in the U.S. in some accounts. Additional paid leave is called out for life events such as pregnancy loss, fertility treatment, menopause, and bereavement.
  • Wellbeing & Lifestyle Benefits A global wellbeing program, coaching/mentoring, mental‑health initiatives, and wellness reimbursements (e.g., gym, fitness) are positioned as core parts of the offering. Flexible working is emphasized alongside regionally tailored wellbeing events.

Capco Insights

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The Company
HQ: London
6,000 Employees
Year Founded: 1998

What We Do

Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.

Why Work With Us

We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture

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Capco Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
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