The Business Analysis Group Manager is a senior management-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
Responsibilities:
- Manage multiple teams of business analysts supporting multiple systems or over a business analysis functional area (depending on size of business) with responsibilities including work allocation, budget and planning, performance evaluation, compensation, staffing and other duties as assigned
- Provide technical leadership and expertise to ensure the efficient design, development and implementation and to ensure essential procedures are followed
- Develop strategy and guidelines for appropriate staffing requirements, exercising control over resources, budget management and planning and contributing to defining standards
- Resolve issues that have impact beyond own area and apply in-depth understanding of business analysis concepts and procedures and basic knowledge of other areas
- Work as a team to achieve objectives and influence and negotiate with senior leaders across functions, communicating with external parties as needed
- Provide evaluative judgment based on analysis of information in complicated, unique and dynamic situations, drawing on diverse range of internal and external sources
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
- 10+ years of relevant experience
- Demonstrated leadership
- Consistently demonstrate clear and concise written and verbal communication
- Proven interpersonal skills with ability to partner and influence across organizational lines
- Proven ability of using complex analytical, interpretive and problem-solving techniques
Education:
- Bachelor's degree/University degree or equivalent experience
- Master's degree preferred
- Lead daily end-to-end data insight for Derivatives products (Equities, FX, IRS, Commodities) and SFT (Repo, Reverse Repo, Securities Lending and Borrowing)
- Design and implement advanced analytical models within Tableau (LOD expressions, table calculations, blended data sources) to surface meaningful business insights
- Define and own the data visualization strategy, establishing standards, best practices, and governance frameworks for Tableau
- Prompt Engineering & GenAI: Proficiency in designing LLM-driven data exploration workflows and AI-powered insight generation pipelines
- Strong knowledge of structured and unstructured databases, cloud data platforms (Snowflake, Databricks, BigQuery), and data lakehouse architectures
- Advanced data analysis: SQL (complex queries, window functions, optimization), Python (Pandas, NumPy, Matplotlib, Seaborn, Plotly), PySpark for large-scale data processing
- Data modeling: Strong command of dimensional modeling, star/snowflake schemas, and semantic layer design optimized for BI consumption
- Data visualization skills – can help in creating visual representation of data models and provide input to UX / UI team to help make it easier to communicate complex model relationships with stakeholders
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Job Family Group: Technology------------------------------------------------------
Job Family:Business Analysis / Client Services------------------------------------------------------
Time Type:Full time------------------------------------------------------
Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 10+ years of relevant experience
- Demonstrated leadership and team management
- Clear and concise written and verbal communication
- Proven interpersonal skills to partner and influence across functions
- Ability to apply complex analytical, interpretive and problem-solving techniques
- Bachelor's degree or equivalent experience
- Master's degree
- Experience leading daily end-to-end data insight for Derivatives and SFT products (Equities, FX, IRS, Commodities, Repo, Reverse Repo, Securities Lending and Borrowing)
- Advanced Tableau expertise (LOD expressions, table calculations, blended data sources)
- Prompt engineering and GenAI proficiency for designing LLM-driven data exploration and insight pipelines
- Strong knowledge of structured and unstructured databases and data lakehouse architectures
- Experience with cloud data platforms: Snowflake, Databricks, BigQuery
- Advanced SQL skills including complex queries, window functions, and query optimization
- Python for data analysis (Pandas, NumPy) and visualization (Matplotlib, Seaborn, Plotly)
- PySpark for large-scale data processing
- Data modeling skills: dimensional modeling, star/snowflake schemas, semantic layer design
- Data visualization strategy and ability to collaborate with UX/UI teams
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.









