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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role:
The Senior Analyst is a key member of our team here at SoFi, responsible for supporting our Credit Risk function, which develops the credit risk strategies, models, collections strategies, and implementation across various lending products.
This role reports to the Director of Business Operations and works alongside 2 other Senior Analysts. Location would prefer NYC, but fully remote is also possible.
What you’ll do:
Commercial Payment Services (CPS)CPS is the payments sponsorship line of business for SoFi Bank. The Bank provides access to the payment networks (Mastercard, Visa), holds deposits, and performs related risk and compliance oversight. Money movement is managed by the Bank on behalf of its partners to fund underlying accounts for card transaction volume.
- Partner with the Commercial Payments business unit to leverage the bank's charter to offer partnership opportunities to other FinTechs by designing frameworks to assess business, strategic, and credit risks (risks)
- Drive the development of the CPS Risk Program within the first line of defense
- Build and maintain the risk program playbook, detailing the credit requirements for CPS partners
- Assist in the development of the CPS risk assessment in collaboration with the 2LoD
- Develop reporting materials that will report into critical stakeholder committee meetings
- Develop the onboarding standards, incident handling, and other SOPs
- Develop and execute an ongoing monitoring plan to evaluate partner and client adherence to requirements set forth in the credit program playbook
- Proactively and collaboratively develop and monitor key control metrics
- Define reporting requirements and strategies, and support the development of fraud risk controls (RCSA) for better program management and risk mitigation
- Define and ensure proper documentation of RCSA to ensure proper coverage and consideration of credit risk and needed controls
- Lead the development for the onboarding and due diligence process, Fraud Program requirements, and Fraud SAR filing criteria, specifically for CPS
- Coordinate with and pull in the second line of defense (and other risk stripes, as warranted) to review and challenge fraud program activities
- Identify any remaining gaps that should be addressed with additional fraud controls as needed
- Drive cross-functional collaboration between all lines of business
Ad Hoc Business Operations Projects
Work on other strategic projects as needed. Past projects include quarterly earnings presentation, regulatory task force engagement with the executive management team, etc.
What you’ll need:
- Bachelor's degree in business administration, finance, or a related field and 5+ years of related experience OR
- Master's degree and 3+ years of related experience OR
- PhD without experience OR
- Equivalent work experience
- Financial Services Consulting/Banking/Fintech background
- Proven analytical and problem-solving skills
- Diligent and proactive problem solver who can come up with innovative and intuitive solutions
- Excellent communication and interpersonal skills
- Ability to wear multiple hats and be able to execute independently
- Experience with spreadsheets and presentations
Nice to have:
- Commercial underwriting experience
- Experience working at an Issuer Sponsor Bank or Banking-as-a-service (BaaS) provider
- Experience working in a fast-paced environment and working cross-functionally across different business units and functions
- Strong experience in leading projects, working cross-functionally, and influencing senior stakeholders
- Tableau and/or SQL experience
What the Team is Saying
SoFi Compensation & Benefits Highlights
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Healthcare Strength — Core coverage is described as comprehensive—medical, dental, and vision—along with company‑paid life and disability insurance, HSA/FSA options, and access to mental‑health support including therapy sessions and EAP resources. Materials also note heavily subsidized U.S. medical premiums and no‑cost digital mental‑health care.
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Parental & Family Support — Public benefits list up to 12 weeks of fully paid parental leave, plus fertility/adoption/surrogacy support, paid caregiver leave, and subsidized backup child/elder care. Pet insurance and related family‑oriented resources are also highlighted.
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Affordable Benefits — Benefits pages describe significantly subsidized medical coverage, 100% employer‑paid premiums for certain dental/vision plans, and employer HSA contributions on HDHP options. These features point to lower out‑of‑pocket costs for several core benefits.
SoFi Insights
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What We Do
SoFi wasn’t built to be a bank. Or a technology company. We were built for one mission: help people achieve financial independence so they can realize their ambitions. Redefining an entire industry isn’t easy work—and it’s not for the faint of heart. It takes a certain kind of team. People with diverse perspectives and expertise, united by a common sense of purpose. People willing to challenge assumptions but always do the right thing. People proving that innovation and responsibility don’t have to compete, but can come together to create something truly unconventional in the world. For the last eight years, we’ve been charting this new path forward. We call it The SoFi Way. At SoFi, we don’t just talk about culture: we live it. The SoFi Way is how we show up every day, how we make decisions, and how we build for our members, clients, and each other.
Why Work With Us
Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.
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Employees engage in a combination of remote and on-site work.
For the majority of our workforce who work on a hybrid schedule, the in-office requirement is a handful of days per month!
