Title:
Senior Administrator, Systems
Position Summary
The Senior Systems Administrator is responsible for overseeing and providing the installation, maintenance, support and enhancement to the Company computing infrastructure. Areas of responsibility include Windows and Linux Operating Systems, Active Directory, Azure/Entra, Office365, VMWare, Backup and Cloud technologies. The Senior Systems Administrator recommends technology decisions to Management and directs operational processes to Systems Administrators for the ICU Medical Global Computing environment.
Essential Duties & Responsibilities
- Create the Architecture; implement, configure, and support all enterprise computing systems globally.
- Create standards and documentation for the Global computing environments.
- Participate in creating and following the directives in the Infrastructure Strategic plan.
- Adhere to all Service Level Agreements established with the user community.
- Create reports and establish operational guidelines for the Global Computing Environments.
- Create automated monitoring to alert Systems Administrators and Service Desk staff of disruptions of service.
- Participate in vendor management under the direction of the department manager.
- Architect, implement, and support virtual and standalone server and storage solutions.
- Benchmark, evaluate and make recommendations for the selection of server and storage management software and hardware products.
- Develop and implement business continuity practices for server and storage management.
- Monitor server and storage performance, diagnose server issues, and perform emergency and scheduled maintenance.
- Provide support to operations relating to server and storage administration problems.
- Maintain server and storage configurations to provide performance monitoring/tuning of enterprise environments.
- Keep the Information Systems staff and customers informed of the status and resolution of issues; update the Service Desk software with resolutions and status.
- Participate in strategic initiatives by performing technical project activities.
- Evaluate server system and storage upgrades and management software patches.
- Prepare monthly status reports (or implement web-based reports) quantitatively reporting server and storage capacity, performance and uptime.
- Responsible for securing server and storage resources including password maintenance, new user logon and setup, and data protection procedures.
- Create and maintain automated systems and procedures for storage and server operations.
- Assist Service Desk staff in streamlining daily operations.
- Coordinate with user community scheduling times and user procedures necessary for server and storage system upgrades and/or maintenance.
- Work to minimize downtime impact on users through accurate planning of scheduled downtimes and quick problem resolution for unscheduled downtimes.
- Follow the established standards for writing and documenting projects and server and storage configurations.
- Contribute to the development of new standards and/or the modification of existing standards.
- Participate in the 24/7 department on-call program.
- Work on special assignments as they arise.
Knowledge & Skills
- Strong knowledge of Microsoft Operating Systems
- Strong knowledge of Office 365 environments
- Experience with PowerShell and using scripting to automate configuration management
- Experience with automation platforms such as SCORCH, MoveIT Automate, VMWare Orchestrator
- Experience with Azure cloud services
- Experience with DFS, CIFS, and print services
- Experience with VDI technologies. Preferably RDS and Horizon
- Experience with MSSQL and basic MSSQL management functions
- Strong knowledge in supporting enterprise backup solutions and troubleshooting backup issues
- Strong knowledge of data center technologies; Virtualization, Storage, Servers
- Understanding or experience supporting .Net application servers
- Knowledge of budget reductions, standardized processes, and operational automation.
- Strong customer service skills
- Excellent verbal and written communication skills
- Strong analytical and problem-solving skills
- Excellent collaboration skills and able to work in a team environment
- Able to work quickly and effectively under pressure and to efficiently handle multiple priorities simultaneously
Minimum Qualifications, Education & Experience
- Must be at least 18 years of age
- Bachelor’s degree from an accredited college or university in Computer Science, Information Systems, or related IT field
- Minimum 7 years of experience in server/user administration, virtualization and storage in a global enterprise environment
- Microsoft certification preferred
- Strong experience in virtual/physical server and storage technologies
- Experience in developing and implementing business continuity and disaster recovery practices
- Experience in data backup technologies
- Experience planning and leading global small to medium scale server related projects
Work Environment
- This is largely a sedentary role.
- This job operates in a professional office environment and routinely uses standard office equipment.
- Typically requires travel less than 15% of the time.
Skills Required
- Bachelor's degree from an accredited college or university in Computer Science, Information Systems, or a related IT field
- At least 18 years of age
- Minimum 7 years of experience in server and user administration, virtualization, and storage in a global enterprise environment
- Strong experience with virtual and physical server and storage technologies
- Experience developing and implementing business continuity and disaster recovery practices
- Experience with data backup technologies
- Experience planning and leading global small- to medium-scale server-related projects
- Microsoft certification
- Strong knowledge of Microsoft operating systems
- Strong knowledge of Office 365 environments
- Experience with PowerShell and scripting for configuration management automation
- Experience with automation platforms such as SCORCH, MOVEit Automation, or VMware Orchestrator
- Experience with Azure cloud services
- Experience with DFS, CIFS, and print services
- Experience with VDI technologies, preferably RDS and VMware Horizon
- Experience with Microsoft SQL Server and basic database management functions
- Strong knowledge of enterprise backup solutions and backup troubleshooting
- Strong knowledge of data center technologies, including virtualization, storage, and servers
- Understanding or experience supporting .NET application servers
- Strong customer service, communication, analytical, problem-solving, and collaboration skills
ICU Medical Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ICU Medical and has not been reviewed or approved by ICU Medical.
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Retirement Support — Retirement offerings include a 401(k) with a company match and mentions of immediate vesting in some cases. Feedback suggests this component is one of the more reliable strengths of the package.
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Leave & Time Off Breadth — Paid time off and holidays are consistently highlighted as stronger elements within the benefits mix. Feedback suggests time-off policies compare favorably relative to other benefit areas.
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Healthcare Strength — Core coverage spans medical, dental, and vision alongside HSA/FSA and life/disability options. Feedback suggests the breadth is comprehensive even if the depth feels average in places.
ICU Medical Insights
What We Do
ICU Medical connects patients and caregivers through safe, life-saving, life-enhancing IV therapy systems, software, solutions, and consumables. Since IV therapy is our only business, meeting your IV needs with quality products and consistent supply is our only concern. We are 100% focused on bringing you intuitive, patient-centric IV products and services that provide meaningful clinical differentiation, consistent innovation, and superior value. We design our products to work within your existing workflows to minimize disruption and maximize the time you spend with patients. Together, we help forge the human and emotional connections that enhance clinical experience and are the essence of outstanding quality of care. For more than three decades, we have been dedicated to a singular purpose—improving the safety and efficiency of IV therapy. With the acquisition of Hospira Infusion Systems from Pfizer in 2017, we became the only company to focus exclusively on IV therapy across the continuum of care. Our focus allows us to bring you: > Dedicated and non-dedicated IV sets and needlefree connectors clinically proven to provide an effective barrier against bacterial transfer and colonization. > The industry’s broadest IV smart pump offering covering large volume, pain management, and ambulatory needs. > IV medication safety software providing full IV-EHR interoperability with the highest customer satisfaction and compatibility with more EHR systems than any other company. > Significant US IV solutions manufacturing and supply capabilities.
