Senior Accounts Payable Representative

At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site three days a week, igniting creativity and driving impactful results. With the flexibility for remote work two days a week, this role strikes the perfect balance between teamwork and autonomy.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

• Responsible for centralized AP Support Helpdesk inquiry resolution in accordance with Service Level Expectations (SLAs) and Standard Operating Procedures (SOPs), including supporting cross functional divisions

• Research and resolve all related inquiries (including payment disputes) for cross functional divisions

• Communicate with employees and suppliers to resolve discrepancies in a timely and professional manner

• Review supplier statements as part of payment inquiry resolution (including account reconciliations)

• Support month end close process (reclass entries)

• Provide timely escalation of issues requiring 2nd level support to Accounts Payable Supervisor or Manager

• Contribute ideas for process improvement based on identified themes and an understanding of the big picture

• Participate in and support department projects and company initiatives as required

• Develop professional relationships with internal and external partners, maintain open lines of communication and build rapport by providing timely and professional service

• Continue to develop skills and build billing knowledge and business acumen

• Provide coaching and support to less experienced team members

• Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required:

• Bachelors Degree in Finance, Administration, Accounting or similar

• Minimum 4 years of experience using accounting principals

• Fluent in Spanish and English (written and verbal)

Preferred:

• Advanced proficiency in Microsoft Office Suite of programs

• Advanced knowledge of Oracle

• Ability to perform in a dynamic, ever-changing environment

• Strong attention to detail and ability to work well within a deadline driven environment

• Perform functions efficiently and accurately

• Well-developed written and verbal communication skills

• Positive, professional attitude and excellent customer service skills with an ability to deal with conflict/sensitive topics

• Strong interpersonal skills

• Ability to maintain confidentiality of sensitive information

• Values a diverse and inclusive work environment

Protect Yourself from Fraud: At C.H. Robinson, we prioritize candidate safety. You will never be asked to pay fees or share your personal financial details during our recruitment process.

Your Health, Wealth, and Self

Your total well-being is the foundation of our business. As you achieve, we succeed. We invest in your professional growth and development, and our benefits support your financial, family and personal goals. Because we care about you, we offer the following competitive benefits:

• Private Medical Insurance

• Life Insurance

• Funeral Insurance

• Paid Time Off to Volunteer in Your Community

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.