Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.
Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.
Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.
About the role:
We’re seeking a sharp, business-minded Senior Accountant to join our growing accounting team. This is a unique opportunity to shape the revenue to cash processes in a high-growth, cutting-edge AI company. You will work closely with Sales, Finance, and HR to support and scale our accounting function.
Responsibilities
- Execute period-end close activities, including the preparation of journal entries, reconciliations and other relevant working papers
- Partner with external vendors to ensure timely and accurate set up in Cresta’s AP platform
- Manage vendor bills to ensure they are accounted, reviewed and paid for in accordance with relevant policies
- Review customer contracts to ensure timely and accurate invoicing and proper application of ASC 606 for revenue recognition
- Facilitate the adoption of new accounting policies and updates to existing policies
- Prepare financial statements and other records in accordance with U.S. GAAP
- Lead the optimization of existing processes and procedures within the accounting team
- Facilitate payroll processing for the company and subsidiaries
- Support cross-functional teams to optimize operating activities and facilitate strong information flow
Qualifications
- Bachelor’s degree in accounting, finance or business
- 2 or more years of relevant work experience in accounting or auditing
- Strong knowledge of general accounting principles (U.S. GAAP)
- Strong knowledge of Excel and other Microsoft Office applications
- Ability to communicate clearly and effectively with internal and external stakeholders
- Ability to be an effective individual contributor by planning, executing and delivering projects in a timely manner
Preferred Qualifications
- Experience working as an auditor at a Big 4 Public Accounting Firm
- Experience with financial statement audits
- Experience with an IPO process
- Experience with internal controls
- Active CPA license (or actively working towards attainment)
Perks & Benefits:
We offer a comprehensive and people-first benefits package to support you at work and in life:
- Comprehensive medical, dental, and vision coverage with plans to fit you and your family
- Flexible PTO to take the time you need, when you need it
- Paid parental leave for all new parents welcoming a new child
- Retirement savings plan to help you plan for the future
- Remote work setup budget to help you create a productive home office
- Monthly wellness and communication stipend to keep you connected and balanced
- In-office meal program and commuter benefits provided for onsite employees
Compensation at Cresta:
Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.
The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.
Salary Range: $100,000–$110,000 Base + Offers Equity
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to [email protected]
Skills Required
- Bachelor's degree in accounting, finance or business
- 2 or more years of relevant work experience in accounting or auditing
- Strong knowledge of general accounting principles (U.S. GAAP)
- Strong knowledge of Excel and other Microsoft Office applications
- Ability to communicate clearly and effectively with internal and external stakeholders
- Ability to be an effective individual contributor by planning, executing and delivering projects in a timely manner
What We Do
Cresta is for sales and customer service teams who need to close the performance gap between their top performers and the rest. Our real-time expertise AI helps contact center agents unlock their full potential by uncovering expert behaviors from every customer conversation and amplifies them with real-time assistance and coaching. By nudging best practices around objection responses, expectation setting, troubleshooting, and more: Cresta supercharges agents to focus on what really matters; their customer interactions. Cresta brings together industry-leading AI experts, proven leadership, and top-tier investors including Sequoia, Andreessen Horowitz, Greylock Partners, Andy Bechtolsheim, Mark Leslie and Vivi Nevo.
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