Jobs at Cresta

As a Customer Engineer, you'll implement AI solutions for contact centers, collaborate on integrations, and enhance customer success through technical solutions.

Build and lead Cresta's global partner marketing function, designing scalable programs and messaging for ISVs, SIs, GSIs and cloud marketplaces. Drive partner-sourced/influenced pipeline, enablement, analytics, KPI dashboards, CRM/PRM/marketing automation integrations, and cross-functional GTM alignment to accelerate revenue and product positioning.

The Customer Strategy Director will partner with strategic customers, leading engagements, defining deployment strategies, and driving value realization through Cresta's AI solutions.

The Senior Solutions Architect leads technical architecture, oversees customer integrations, and collaborates with various teams to enhance the Cresta platform's enterprise integration.

As a Revenue Analytics Manager, you will own reporting for Sales, Marketing, and Customer Success, build dashboards, automate workflows, and ensure data quality.

The AI Deployment Manager will lead customer AI implementations, ensuring successful deployments that deliver measurable business outcomes. Responsibilities include project management, customer engagement, and collaboration with internal teams.

The AI Quality Assurance Intern will evaluate AI systems' behavior and accuracy, ensuring they perform as intended and meet business logic requirements.

The Growth Marketing Manager will lead website strategy, manage CRO, oversee web operations, and enhance user experiences to drive revenue at Cresta.

The Sales Development Representative generates qualified leads through outbound prospecting and inbound qualification, building the sales pipeline and supporting team success.

As a Senior Software Engineer, you will develop and enhance the Cresta platform, optimize design, collaborate with teams, and ensure high-quality deliverables.

The Strategic Sales Director will manage complex sales cycles, build executive relationships, and influence sales strategy within the EMEA region, focusing on enterprise clients using AI technology.

The role involves developing and optimizing machine learning systems for voice experiences, focusing on speech recognition and language understanding. Responsibilities include training models, ensuring performance metrics, and collaborating with cross-functional teams for successful deployment.

As a Sales Development Representative, you will build the sales pipeline through outbound prospecting and inbound qualification, generate qualified leads, and collaborate with Sales and Marketing to drive revenue growth.

The Technical Recruiter will drive the full recruitment cycle, focusing on attracting and engaging engineering talent while collaborating with hiring teams and improving talent acquisition practices.

Lead the Demo Engineering team, developing AI-powered demo environments and infrastructure while establishing standards and best practices to enhance customer engagement and operational excellence.

The Senior Frontend Software Engineer will lead frontend development, focusing on screen capturing systems and enhancing compliance through technical ownership of the Cresta platform.

As a Senior Machine Learning Engineer, develop LLM evaluation frameworks and agentic AI workflows to extract insights from conversations and optimize customer experiences.

Lead IT administration managing macOS and Windows environments, ensuring optimal performance, security, and scalability. Oversee identity management, automation, integration, and compliance, while providing expert technical support and leading IT projects.

The Account Manager will drive upsells and renewals, build long-term customer relationships, and shape the Account Management function at Cresta.

Lead enterprise demand generation by planning and executing multi-channel, non-paid campaigns (email, webinars, direct mail). Drive intent-based programs with Sales, partner with content and RevOps, measure and optimize campaign performance, and scale pipeline-driven initiatives across the enterprise segment.