The Role
Manage loyalty-program accounting, including journal entries, reconciliations, billing, financial reporting, points liability tracking, variance investigations, and valuation inputs. Support audits, forecasts, controls, stakeholder questions, and process improvements while coordinating with finance teams, hotel stakeholders, and third-party actuaries.
Summary Generated by Built In
Position Summary
Manage recurring accounting and reconciliations for a hospitality loyalty program, including points earned, redeemed, expired and purchased, loyalty-related cash disbursements, billing information and regular financial reporting. Coordinate with finance and relevant external specialists as needed.
Job Details
Work Setup: Work from home
Shift/Schedule: Monday to Friday, 9:00 AM to 6:00 PM U.S. Eastern Time
Holidays: U.S. corporate holiday calendar
Responsibilities
- Prepare and post month-end journal entries for loyalty points earned, redeemed, expired and purchased.
- Reconcile loyalty-related general ledger accounts, cash disbursements and supporting activity.
- Prepare monthly franchise loyalty billing information and verify amounts used for invoices.
- Develop quarterly loyalty reporting and analysis for finance, asset management and business stakeholders.
- Assist with periodic loyalty-obligation valuation inputs and coordinate with a third-party actuary, with onshore manager oversight.
- Investigate variances and prepare supporting schedules for balance sheet accounts and reporting.
- Support Marketing and Loyalty leaders with accounting questions, forecasts, audits and controls.
- Identify opportunities to improve reporting accuracy, documentation and month-end routines.
- Maintain an email inbox, which is monitored daily. Questions in the email box will related to managed and franchise hotel owners looking for explanations on missed redemption and reservations that were reimbursed incorrectly.
- Maintain and update Smartsheet forms for new hotels, and program changes.
- Maintain a monthly reconciliation of total points outstanding within the loyalty program, and all program systems.
Qualifications
- At least 2 years of staff accounting or general accounting experience.
- Experience with month-end journal entries, general ledger analysis, account reconciliations and financial reporting.
- Working knowledge of U.S. GAAP and proficiency in Excel and accounting systems.
- Strong analytical, organizational and stakeholder communication skills.
Nice to Have
- Bachelor's degree in Accounting, Finance or a related field.
- Loyalty or rewards-program accounting, marketing-program accounting, deferred obligations or redemption liabilities.
- Exposure to actuarial valuations or third-party valuation inputs and related accounting.
- Hospitality accounting, consolidated reporting, budgeting or forecasting experience.
Skills Required
- At least 2 years of staff accounting or general accounting experience
- Experience with month-end journal entries, general ledger analysis, account reconciliations, and financial reporting
- Working knowledge of U.S. GAAP
- Proficiency in Excel and accounting systems
- Strong analytical, organizational, and stakeholder communication skills
- Bachelor's degree in Accounting, Finance, or a related field
- Loyalty or rewards-program accounting, marketing-program accounting, deferred obligations, or redemption liabilities experience
- Exposure to actuarial valuations or third-party valuation inputs and related accounting
- Hospitality accounting, consolidated reporting, budgeting, or forecasting experience
Sourcefit Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sourcefit and has not been reviewed or approved by Sourcefit.
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Healthcare Strength — Health and dental insurance are described as strong, with coverage extending to dependents in many cases. Feedback suggests this medical coverage is a standout element that elevates total compensation.
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Wellbeing & Lifestyle Benefits — Flexible hours, hybrid or fully remote options, and emphasis on work-life balance are highlighted as core strengths. Feedback suggests these arrangements support mental-health awareness and overall satisfaction.
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Fair & Transparent Compensation — Pay is considered competitive or good by many when incentives, allowances, and comprehensive benefits are factored in. Feedback suggests overall compensation can feel solid relative to alternatives, though experiences vary by role and location.
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The Company
What We Do
Sourcefit is a business process outsourcing (BPO) company that provides custom offshore staffing solutions and managed services to help clients build lasting value in their outsourced teams.
