Jobs at Sourcefit

Provides remote administrative support through dictated email composition, inbox organization, file management, proofreading, follow-up tracking, and confidential correspondence handling. Requires excellent written English, fast and accurate typing, strong organization, responsiveness, and independent work. Familiarity with Gmail or Outlook is expected; legal or workers’ compensation experience is preferred.

Supports month-end accounting, reconciliations, journals, billing, payroll accounting, fixed assets, financial reporting, forecasting schedules, Australian BAS and FBT compliance, audit preparation, and finance administration. The role maintains records in NetSuite, prepares management information, investigates discrepancies, and supports business partnering under the guidance of senior finance staff.

Outbound customer engagement, lead nurturing, appointment setting, and concierge support to generate qualified opportunities and maintain accurate CRM records while meeting KPIs and compliance standards.

Supports telecom and OSP construction closeout operations by assigning units, reconciling construction quantities, reviewing bore logs and documentation, maintaining SharePoint records, preparing COP handoff packages, updating project trackers, and resolving issues that could delay invoicing or project completion.

Supports customers with bookings, cancellations, memberships, billing questions, access issues, and facility information. Monitors court availability, engages customers to encourage bookings, maintains records, coordinates partner schedules, tracks supplies, follows up on cleaning and maintenance, and escalates operational concerns. The role requires organized remote coordination, proactive communication, accurate documentation, spreadsheet use, and weekend availability during US Eastern Time hours.

Coordinates telecom and construction-related project support by maintaining customer and internal systems, documenting tasks and milestones, validating field production data, ensuring billing accuracy, and escalating schedule or budget risks. The role also supports permitting research, map and drawing review, cross-functional communication, and customer requests while helping projects meet contractual, timeline, and budget requirements.

Provides first-line technical support to customers by troubleshooting Windows systems, assisting with software navigation and functionality, documenting interactions in a CRM, managing tickets, following up on resolutions, and escalating complex issues. The role requires clear communication, accurate documentation, and the ability to work effectively in a fast-paced remote support environment.

Manages customer billing operations, including new customer provisioning, monthly invoicing, billing-system standardization, and database maintenance. Responds to billing inquiries, communicates with billing contacts, updates customer and product information, analyzes commercial metrics, and supports strategic projects. Requires strong data-entry, reporting, communication, attention to detail, and stakeholder collaboration skills.

Analyze marketplace data using SQL and Snowflake, transform raw data into reusable tables, and maintain dashboards in Sisense and Tableau. The role validates data quality, reconciles discrepancies, answers ad hoc business questions, documents metrics, and presents insights to non-technical stakeholders. It supports commercial, supplier, customer relations, and operations teams while gradually taking ownership of analytics workstreams.

Owns social media strategy and execution for the company and multiple client accounts. Responsibilities include developing content calendars, writing platform-specific copy, coordinating creative production, scheduling and publishing posts, managing community engagement, tracking performance, presenting insights, and adapting strategies to platform trends. The role requires managing distinct brand voices, deadlines, client relationships, analytics, basic design workflows, and AI-supported content creation.

Processes supplier invoices, non-PO coding, payment runs, accrual journals, reconciliations, expense claims, and financial records. Supports month-end close, compliance, vendor communications, and reporting while maintaining data accuracy. The role also identifies automation opportunities, improves AP workflows, resolves discrepancies, and collaborates with Finance, IT, internal stakeholders, and suppliers.

Serves as the first point of contact for customers and suppliers through phone and email. Handles inbound calls, troubleshoots order, sales, technical, and system issues, documents interactions in CRM and ticketing systems, escalates recurring problems, and follows service-level and compliance requirements while working across multiple tools.

Temporary Staff Accountant responsible for bank and credit card reconciliations, AP invoice and expense review, month-end accruals and amortization, lease accounting, financial close support, and annual 1099 compliance. The role maintains accurate, audit-ready records in NetSuite, coordinates with Finance, Legal, Operations, vendors, and the Controller, and works remotely on an overnight Manila schedule aligned with US holidays.

Manage existing client relationships, drive retention, account growth, referrals, and engagement with paid products. Monitor product usage, NPS, and CSAT; proactively address concerns, coordinate issue resolution with internal teams, maintain accurate records, and identify insights and expansion opportunities. The role requires strong English communication, commercial awareness, organization, and independent remote work, with possible weekend scheduling.

Build and maintain responsive websites and landing pages using website builders, CMSs, and low-code platforms. Configure CRM workflows, forms, integrations, email systems, and digital marketing accounts. Troubleshoot HTML, CSS, JavaScript, APIs, webhooks, and workflow issues; test across browsers and devices; document changes; and support supervised AI automation projects while protecting client data and following release procedures.

Provides administrative and execution support across email marketing, social media, website merchandising, range documentation, and production administration. Builds and schedules email campaigns, maintains automated Dotdigital flows, prepares social content, updates e-commerce product information, and manages spreadsheets and seasonal range materials. Requires strong Excel skills, attention to detail, organization, written communication, and experience with marketing, e-commerce, product administration, or similar support activities.

Provides administrative, coordination, reporting, and analytical support across business functions. Produces operational and supply chain reports, maintains Power BI dashboards and KPI scorecards, analyzes trends, and creates executive reporting. Coordinates calendars, meetings, travel, purchasing, suppliers, invoices, events, communications, and board administration while supporting business improvement initiatives and stakeholder requests.

Own and improve Charter’s HubSpot ecosystem, including CRM governance, automation, workflows, reporting, integrations, segmentation, attribution, and sales handoff. Manage website updates, landing pages, SEO, AI search visibility, paid acquisition, conversion tracking, and growth campaigns across Google, Meta, and LinkedIn. Analyze markets and campaign performance, support internal teams, maintain marketing SOPs, and ensure compliance for regulated education products.

Performs bookkeeping, bank and credit card reconciliations, accounts payable and receivable, payment processing, payroll journal entries, sales tax reporting, collections, and financial record maintenance. Supports manufacturing-related accounting workflows involving orders, inventory, and assembly builds. Uses Wave, QuickBooks Online, Bill.com, and other accounting or ERP systems while communicating with customers and vendors to resolve billing discrepancies.

Serves as the primary accounting contact for customers and vendors, resolving invoice, billing, payment, and account balance questions. Reviews accounting records, investigates discrepancies with an offshore team, and coordinates follow-up. Applies manufacturing accounting knowledge across purchase orders, sales orders, work orders, inventory, and assembly builds. Handles payment and collection conversations and provides occasional hands-on accounting support.