Jobs at Sourcefit

Provides Level 2 technical support by diagnosing and resolving moderate to complex incidents, fulfilling service requests, managing tickets, documenting resolutions, guiding users, and escalating issues when necessary. Supports Active Directory, Azure, Microsoft 365, Intune, networking, endpoint management, and cloud environments. Participates in on-call rotations, service improvement initiatives, IT projects, and 24/7 shift coverage.

Own and improve Charter’s HubSpot ecosystem, including CRM governance, automation, workflows, reporting, integrations, segmentation, attribution, and sales handoff. Manage website updates, landing pages, SEO, AI search visibility, paid acquisition, conversion tracking, and growth campaigns across Google, Meta, and LinkedIn. Analyze markets and campaign performance, support internal teams, maintain marketing SOPs, and ensure compliance for regulated education products.

Performs bookkeeping, bank and credit card reconciliations, accounts payable and receivable, payment processing, payroll journal entries, sales tax reporting, collections, and financial record maintenance. Supports manufacturing-related accounting workflows involving orders, inventory, and assembly builds. Uses Wave, QuickBooks Online, Bill.com, and other accounting or ERP systems while communicating with customers and vendors to resolve billing discrepancies.

Serves as the primary accounting contact for customers and vendors, resolving invoice, billing, payment, and account balance questions. Reviews accounting records, investigates discrepancies with an offshore team, and coordinates follow-up. Applies manufacturing accounting knowledge across purchase orders, sales orders, work orders, inventory, and assembly builds. Handles payment and collection conversations and provides occasional hands-on accounting support.

Handles inbound and outbound energy sales calls, guiding customers through energy comparisons, move-home journeys, and assisted online sign-ups. Explains rates, fees, offers, terms, and eligibility; manages objections; verifies plan details; and meets conversion, revenue, activity, and quality KPIs. Maintains accurate CRM records, follows approved scripts and regulatory requirements, participates in quality monitoring and coaching, and escalates complaints or compliance concerns.

Coordinate international shipments of marine spare parts and technical supplies via air, sea, courier, and road freight. Manage vessel deliveries within port-call windows, collaborate with freight forwarders, port agents, customs representatives, warehouses, and carriers, and track shipments through final delivery. Prepare shipping and customs documentation, maintain ERP or TMS records, review freight charges, provide status updates, resolve operational issues, and manage multiple time-sensitive shipments.

Manages the full international procurement cycle across the UK and Europe, including request validation, supplier sourcing, RFQs, quotation comparison, negotiation, purchase orders, delivery tracking, supplier follow-up, issue resolution, documentation, and reporting. The role requires total-cost analysis, international freight and customs knowledge, ERP proficiency, strong Excel skills, and independent coordination across time zones.

Manages accounts receivable processes, including invoicing, credit memos, statements, collections, payment tracking, reconciliations, billing portals, and client onboarding. Provides customer service, resolves billing discrepancies, audits records, enters data into CRM systems, supports finance and sales teams, maintains reports, and escalates client issues. The role is onsite, entry-level, and requires strong communication, organization, analytical ability, accuracy, and spreadsheet skills.

Leads Sourcefit’s global marketing function, owning demand generation, inbound pipeline, SEO, AI search visibility, website conversion, PR, content, social, paid media, brand standards, and team performance. The role combines strategic leadership with hands-on production, including writing, campaign execution, analytics, technical marketing, and AI-enabled workflows. Success is measured primarily through qualified inbound leads, pipeline growth, and marketing efficiency across multiple international brands and markets.

Lead and perform outbound sales for Australian electricity, gas, and NBN services. Identify customer needs, explain plans, complete compliant applications, cross-sell appropriately, handle objections, and close sales. Coach and support sales representatives, coordinate daily performance, maintain quality standards, and help establish the Manila sales operation.

Supports commercial flooring sales and estimating teams by obtaining vendor pricing, preparing project quotations and proposals, assisting with basic takeoffs, and maintaining organized project records. Coordinates with vendors, distributors, sales, estimating, and operations teams to ensure accurate bids, meet deadlines, and comply with client requirements. The role is on-site in Quezon City with an overnight Philippine schedule aligned to U.S. Eastern Time.

Engage opted-in Australian household and business leads via outbound calls, discover needs, explain and recommend electricity, gas and NBN plans, handle objections, complete verification and sign-ups, maintain CRM records, meet conversion and quality targets, and follow compliance and coaching processes.

Verify insurance eligibility and benefits, obtain and track ABA service authorizations, communicate financial responsibilities, coordinate with families, payers, billing specialists, and clinical teams, and maintain accurate authorization records in the EMR. The role supports revenue cycle efficiency, payer compliance, timely treatment approvals, accurate scheduling and billing, and continuity of care.

Manages ABA therapy billing and revenue cycle activities, including claims preparation and submission, payment posting, accounts receivable follow-up, denial resolution, benefit verification, and patient financial responsibility. Coordinates with billing and clinical teams to resolve documentation and session note issues, supports audit requests, maintains accurate patient accounts, and ensures HIPAA compliance and ethical billing practices.

Drives end-to-end B2B IT solution sales, from prospecting and qualification through presentations, negotiation, closure, and handover. Builds relationships with executives and technology leaders, understands business requirements, coordinates with presales and delivery teams, manages CRM pipelines and forecasts, and achieves revenue targets through new business, upselling, renewals, and account expansion.

Manage Walmart and other retailer purchase orders, shipment preparation, documentation, tracking, fulfillment, and compliance. Maintain order, shipment, delivery, and inventory records using spreadsheets and retailer systems. Prepare bills of lading, labels, ASNs, and supporting documents; monitor routing, OTIF performance, claims, discrepancies, and proof of delivery. Coordinate with production, warehouse, shipping, and operations teams to resolve issues and support timely fulfillment.

Supports a legal team by preparing routine documents, assembling closing packages, reviewing files against checklists, tracking versions, and identifying missing or inconsistent information. Maintains organized matter files, SharePoint sites, shared drives, naming conventions, metadata, permissions, retention records, trackers, and status reports. Retrieves documents quickly, monitors deadlines, and escalates discrepancies to attorneys or managers. The role emphasizes accuracy, organization, confidentiality, consistent processes, and reliable follow-through rather than legal analysis.

Oversee the end-to-end finance function for international New Zealand and USA operations. Responsibilities include accounting operations, financial reporting, month-end close, multi-currency and intercompany accounting, FX management, forecasting, budgeting, cash flow, working capital, profitability analysis, compliance, and commercial decision support. The role partners with directors and operational teams while ensuring financial accuracy, risk management, confidentiality, and effective reporting across multiple entities.

Supports US tax and accounting operations by preparing and reviewing personal tax returns, reconciling accounts, validating financial documents, identifying discrepancies, maintaining records, and communicating with clients and internal teams. The role requires hands-on US tax experience, familiarity with accounting principles, strong attention to detail, and the ability to meet tax-season deadlines.

Measures and documents roofs using the Roofer platform, including selecting imagery, drawing outlines, labeling structural features, assigning pitches, refining data, and generating client reports. The role requires precise roofing knowledge, strong digital-tool skills, careful quality review, organization across multiple projects, and effective problem-solving. It is a work-from-home overnight Manila-time position with ongoing training responsibilities.