Management
• Maintain existing customer base installations and ensure customer’s success
• Propose additional technology implementation to improve store efficiency and customer journeys
• Respond to technical questions about the product or related architecture
Team Management
• Build common capability among the team
• Support Account Managers in delivering solution proposal
• Provide leadership in new solution design and ensure the team is able to deliver product demonstrations on site and remotely
Action Strategic Imperatives
• Maintains deep technical expertise of retail technology, and supports customers to implement new systems and software to support the new journeys
• Serve as a retail tech trusted advisor and demonstrate DN thought leadership
• Work closely and collaboratively with customers to understand and capture requirements to derive effective solutions
All the above is applicable across 3 Lines of Business
• Systems – POS, Advanced Self-Service devices
• Software • Services & Support
Accountability
• Meeting assigned annual Orders and Revenue quota
•Provide forecasts and regular reports
• Maintains customers satisfaction ratings that meet company standards.
• Participate in lead demand-generating marketing activities
QualificationsRequired Qualifications
- Bachelor's Degree or equivalent work experience required.
- Minimum of 8+ years of relevant experience or equivalent combination of education and experience in managing sales in a corporate setting with proven track record in leading a high quota carrying in a Sales Team and/or new business development/excellent people management skills.
- Proficient in all MS Office products with an emphasis on Excel, PowerPoint, Word and Teams.
Good business English skills (Written and spoken).
Preferred Qualifications
- Comprehensive knowledge of Retail operations, procedures and the utilization of technology within the environments.
- General knowledge of Diebold Nixdorf products and services is a plus.
- Knowledge of Software and Service solution sales would be advantageous.
- Consultative sales experience with complex solution design is desired.
- Experience working within a customer focused B2B environment and developing strategic client relationships and accounts with senior stakeholders.
- Exhibit skills, characteristics, traits and work habits that greatly enhance the likelihood of success as an Sales Manager, ex: solution-oriented and entrepreneurial mindset, time and territory management, customer empathy.
- Exceptional communication, presentation, strategic planning, problem solving and critical thinking skills.
- Demonstrated relationship building skills at all levels of the organization, including senior executive levels.
- Possess experience with CRM software, such as Salesforce to maximize opportunities.
- Ability to travel up to 50% of the time.
Why should you join Diebold Nixdorf?
Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.
–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**
We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations
Skills Required
- Bachelor's degree or equivalent work experience
- Minimum of 8+ years of relevant sales management or equivalent experience
- Proven track record leading a high-quota-carrying sales team and/or new business development
- Excellent people management skills
- Proficiency in Microsoft Office, especially Excel, PowerPoint, Word, and Teams
- Good written and spoken business English
- Comprehensive knowledge of retail operations and technology utilization
- Knowledge of Diebold Nixdorf products and services
- Software and service solution sales experience
- Consultative sales experience with complex solution design
- Experience in a customer-focused B2B environment developing strategic client relationships
- Exceptional communication, presentation, strategic planning, problem-solving, and critical-thinking skills
- Demonstrated relationship-building skills with senior executives
- Experience with CRM software such as Salesforce
- Ability to travel up to 50% of the time
Diebold Nixdorf Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Diebold Nixdorf and has not been reviewed or approved by Diebold Nixdorf.
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Healthcare Strength — Feedback suggests core coverage includes medical, dental, vision, HSA/FSA options and mental-health support as part of a comprehensive package. Life and disability insurance are also included.
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Leave & Time Off Breadth — Feedback suggests access to PTO, paid holidays, and sick time, along with parental/family leave. Adoption assistance is also noted among leave-related supports.
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Wellbeing & Lifestyle Benefits — Feedback suggests certain roles include practical perks like a company vehicle, alongside programs such as tuition reimbursement and employee assistance. Wellness initiatives and some flexible work options are part of the overall package.
Diebold Nixdorf Insights
What We Do
Consumer behavior is changing rapidly; people are empowered, connected and expect an unprecedented level of service and convenience. Simultaneously, the financial and retail industries we operate in are converging as mobile, contactless tech, smart data and advanced analytics blur the lines. The world is “always on” – it’s a digital era that requires us to orchestrate touchpoints in ways that meet and exceed the 24/7 automation needs of the banking and retail worlds. We’re the world leader in connected commerce, with proven expertise and comprehensive portfolios in cutting-edge product technology, multi-vendor software and service excellence for both financial and retail customers. Diebold Nixdorf employs approximately 22,000 employees in more than 130 countries around the world. We are publicly traded on the New York Stock Exchange under the symbol “DBD.” Specialties: financial and retail self-service solutions, services, security solutions, software, cash management, branch and store transformation
