Job Duties
Support Account Executive and Producer in servicing assigned book of benefits accounts, as well as manage certain benefits accounts autonomously
Provide customer service for assigned accounts, which includes handling daily emails and phone calls from clients, vendors, and other team members
Build and maintain client relationships
Maintain electronic filing and required data in Benefit Point (agency management system)
Identify opportunities for cross-sell and up-sell of HUB products and services when appropriate for the clients’ needs
Be knowledgeable of changes in the insurance industry; and regularly attend industry events, seminars, or conferences
Act as liaison between clients and insurance carriers to resolve escalated service issues
Manage, organize, and conduct client meetings when necessary
Market renewals as required
Participate or assist in the new business process
Prepare, print, and, in some cases, deliver communication material to clients
Review contracts, plan documents, and plan summaries for accuracy
Prepare benchmark reporting
Assist team members with compliance materials, including 5500s, wrap documents, and ACA reporting documents
Assist clients with claims, billing, and other day to day service issues
Qualifications
5+ years of experience within employee benefits, human resources, or a related field
High school diploma required, college degree preferred
Proficiency in MS Office
Excellent written and oral communication skills
Excellent organizational and prioritization skills
High attention to detail essential
Proven ability to work independently and take leadership on accounts
Proven ability to support new business development
Proficiency presenting to clients and their employees
Life, Accident, and Health Insurance License (or ability to obtain within three months of employment)
Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $70,000.00 $85,000.00 annually and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.
This is a hybrid role, requiring three days per week in the office.
The posting end date is September15, 2026. This may change depending on the volume of applicants.
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [email protected]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Skills Required
- 5+ years experience in employee benefits, human resources, or related field
- High school diploma or equivalent
- College degree
- Proficiency in Microsoft Office
- Excellent written and oral communication skills
- Excellent organizational and prioritization skills
- High attention to detail
- Proven ability to work independently and take leadership on accounts
- Proven ability to support new business development
- Proficiency presenting to clients and their employees
- Life, Accident, and Health Insurance License (or ability to obtain within three months)
HUB International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HUB International and has not been reviewed or approved by HUB International.
-
Flexible Benefits — Flexible spending accounts and pre-tax commuter programs are available, alongside a broad menu of voluntary options such as legal plans, accident coverage, and group auto/home insurance.
-
Healthcare Strength — Health, dental, and vision coverage are offered with multiple medical plan options, complemented by life and disability coverage and a dedicated wellbeing program with activities and tools.
-
Retirement Support — A retirement savings plan is provided with a discretionary company match and access to financial planning assistance tools.
HUB International Insights
What We Do
Hi, we’re HUB. We advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy. So you’re ready for tomorrow. About Hub International Headquartered in Chicago, Illinois, Hub International Limited (Hub) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, Hub’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.
