eToro is the trading and investing platform that empowers users to invest, share, and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest simply and transparently. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’ portfolios and statistics, and interact with them to exchange ideas, discuss strategies, and benefit from shared knowledge. We have 40 million registered users from 75 countries, and our platform is available in 20 languages. eToro is an innovative, fast-growing business and is listed on Nasdaq in May 2025. We have over 1,500 employees across more than 10 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here.
We are constantly growing and are excited to share that we are looking for a Senior Account Manager to join our Spanish Desk!
Key Responsibilities
Account Management & Business Development
- Drive new client acquisition through targeted marketing campaigns, networking, referrals, industry events, and partnerships.
- Proactively engage clients to improve retention and trading activity levels.
- Identify client needs and guide adoption of relevant platform features and products.
- Drive client activation, deposits, and ongoing trading participation through structured engagement.
Client Experience & Support Coordination
- Act as the primary point of contact for client engagement, platform usage, and account-related matters
- Provide platform education and non-advisory product guidance to enhance user experience.
- Gather client feedback and contribute insights to improve product and service offerings.
- Native-level Spanish - Must
- High level of English - Must
- High level of Portuguese - Advantage
- 3+ years of experience in a client-facing role.
- Customer- and sales-oriented, with excellent relationship-building skills
- Excellent communication skills
- Strong ability to adapt communication style to different client profiles and situations
- Experience or knowledge of financial markets, investing, or cryptocurrencies - Advantage
- AI proficiency - comfortable using AI tools to improve productivity, automate routine tasks, and enhance client communication
This position is a full-time position working Mon-Fri in Israel (Hybrid)
Skills Required
- Native-level Spanish proficiency
- High-level English proficiency
- At least 3 years of experience in a client-facing role
- Customer- and sales-oriented approach with excellent relationship-building skills
- Excellent communication skills
- Ability to adapt communication style to different client profiles and situations
- Comfort using AI tools to improve productivity, automate routine tasks, and enhance client communication
- High-level Portuguese proficiency
- Experience or knowledge of financial markets, investing, or cryptocurrencies
What We Do
eToro is a multi-asset platform which offers both investing in stocks and digital assets, as well as trading CFDs. Please note that CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 67% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work, and whether you can afford to take the high risk of losing your money. In the US, eToro only offers cryptoassests, no CFDs, and plans to expand its offering in the near future. eToro USA LLC; Investments are subject to market risk, including the possible loss of principal. Archived, "Virtual currencies are highly volatile. Your capital is at risk.” eToro AUS Capital Limited ABN 66 612 791 803 AFSL 491139. OTC Derivatives are leveraged financial products and considered risky. For clients with accounts under the Australian regulation: Real stocks are offered via a managed investment scheme. Interests are issued under ARSN 637 489 466 operated by Gleneagle Asset Management Limited ABN 29 103 162 278 AFSL 226199 and promoted by eToro AUS Capital Limited AFSL 491139. Your capital is at risk. Consider our Product Disclosure Statement (PDS).
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