Job Description:
Account & Client Relationship Management
Serve as a key point of contact for Clients on daily project matters, ensuring clear and consistent communication.
Support the Account Manager (AM) in managing client expectations and delivering timely updates.
Help identify client needs and proactively escalate challenges or opportunities to senior team members.
Maintain professional and positive relationships with Clients, participating in client meetings and entertainment activities when necessary.
3rd Party Coordination
Liaise with suppliers, production partners, and other third-party vendors to ensure deliverables meet required standards and timelines.
Monitor progress and flag any issues to ensure seamless execution of campaigns and initiatives.
Planning & Execution
Support the AM in the preparation of strategic presentations and client-facing documents.
Customize case studies and credential decks to suit client needs, aligning with brand tone and objectives.
Organize and manage materials including brand guidelines, client briefs, competitor reports, market insights, and project documentation.
Take ownership of internal briefings and documentation, ensuring clarity and alignment across teams.
Draft internal briefs and assist in interpreting and clarifying client briefs, including verbal requests.
Lead the collection and analysis of client-related data and competitive intelligence to support planning.
Quality Assurance & Project Operations
Ensure all tasks and deliverables under your responsibility are executed to a high standard and delivered on time.
Maintain regular updates with the AM and proactively seek feedback to ensure alignment with project goals.
Monitor timelines, manage deliverables, and help maintain smooth project operations.
Team Collaboration & Development
Collaborate with cross-functional teams and mentor junior team members or interns when required.
Contribute to team knowledge sharing and continuous improvement efforts.
Take initiative in learning and development to strengthen both personal and team capabilities.
New Business Support
Help identify potential upsell opportunities with current clients and flag them to the AM or Account Director.
Support the team in preparing proposal decks, materials, and case studies for potential new clients.
Requirements:
2+ years of experience in Account Management within the advertising, marketing, digital, or communications field.
Strong written and verbal communication skills in both Vietnamese and English.
Excellent organizational, multitasking, and time management abilities.
Proactive, detail-oriented, and capable of working under pressure in a fast-paced environment.
Strong team player with positive interpersonal skills and a client-centric mindset.
Eagerness to grow professionally and contribute meaningfully to team success.
Location:
Ho Chi Minh CityBrand:
Time Type:
Full timeContract Type:
Fixed Term Contract (Fixed Term)Skills Required
- 2+ years of experience in Account Management within advertising, marketing, digital, or communications
- Strong written and verbal communication skills in both Vietnamese and English
- Excellent organizational, multitasking, and time management abilities
- Proactive, detail-oriented, and capable of working under pressure in a fast-paced environment
- Strong team player with positive interpersonal skills and a client-centric mindset
- Eagerness to grow professionally and contribute meaningfully to team success
dentsu Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about dentsu and has not been reviewed or approved by dentsu.
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Parental & Family Support — Paid parental leave at full pay and caregiver supports (including backup care) are emphasized as standout elements. Feedback suggests family-oriented benefits are a strong part of the package.
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Leave & Time Off Breadth — Flexible or unlimited PTO, extensive paid holidays, and a year-end office closure are established components. Feedback suggests time-off policies are generous and add meaningful flexibility.
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Retirement Support — A large, established 401(k) plan with employer matching is clearly documented. Feedback suggests retirement benefits feel competitive and straightforward.
dentsu Insights
What We Do
We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next
