SENIOR ACCOUNT EXECUTIVE - DIGITAL & MARTECH (OGILVY ONE) (HCMC BASED) - VIETNAMESE CANDIDATE ONLY

Ogilvy One is Ogilvy’s dedicated martech and growth design unit, helping brands build connected systems that drive measurable business growth. We combine strategy, creativity, data, and technology to design and operate modern customer experiences, spanning creator ecosystems, content innovation,CRM and loyalty, performance marketing, and commerce. By integrating deep brand thinking with advanced data and  technology. Ogilvy One enables brands to unlock stronger customer relationships and deliver sustainable growth.

Ogilvy One Vietnam is looking for a proactive, detail-oriented Senior Account Executive to support both client servicing and martech-driven project delivery across key accounts:

• Working closely with Department Head and Business Development Manager (tech/PM), you will play a critical role in ensuring seamless day-to-day execution across integrated campaigns, CRM initiatives, and platform-based solutions.
• This role is ideal for someone who is hands-on, highly organized, and eager to grow at the intersection of account management, project coordination, and martech execution. 

1. Client Servicing & Account Support (30%)

• Support the Account Manager in day-to-day client communication, ensuring timely responses and clear follow-ups.
• Track client requests, feedback, and approvals across multiple workstreams with strong attention to detail.
• Prepare meeting notes, status reports, and contact reports to maintain alignment.
• Build strong working relationships with clients through reliability, responsiveness, and quality delivery.

2. Martech Coordination & Execution (30%)

• Work closely with the Business Development Manager to support execution of CRM, loyalty, and platform-based initiatives.
• Coordinate with cross-functional stakeholders (tech vendors, media, data, content, creators) to ensure smooth rollout of campaigns and features.
• Assist in managing day-to-day operations of tech and digital platforms (e.g. basic QA, user flow checks, creator recruitment processes).
• Support performance tracking by compiling reports and contributing to ongoing optimization efforts.
• Ensure accuracy, consistency, and proper documentation across systems and workflows.

3. Integrated Project Coordination (30%)

• Coordinate across internal teams (strategy, creative, social, media, production, tech) to deliver integrated campaigns.
• Translate briefs into clear tasks, timelines, and deliverables.
• Track project progress closely to ensure deadlines and quality standards are met.
• Proactively flag risks, delays, or issues and support resolution with the team.
• Support scope and budget tracking across projects.

4. Process & Continuous Improvement (10%)

• Maintain organized documentation across projects, including timelines, scopes, workflows and paperwork tracking.
• Identify opportunities to improve ways of working, especially across cross-functional collaboration.
• Support development of case studies, credentials, and internal knowledge sharing.  

• 2–4 years of experience in account management, digital marketing, or project coordination within an agency or tech-enabled environment.
• Strong understanding of integrated marketing communications (IMC).
• Exposure to CRM, loyalty, or digital platforms is preferred.
• Comfortable working with data, reporting, and digital tools.
• Strong organizational and multitasking skills with high attention to detail.
• Proactive, solution-oriented mindset with a strong sense of ownership.
• Good communication skills and ability to work across both business and technical teams.
• Basic understanding of project management or tech workflows is a plus.
• Bachelor's degree in Marketing, Communications, Business, or a related field is preferred.
  • Preferred Profile
    • Hybrid mindset: comfortable working across account servicing and martech-enabled delivery.
    • Detail-oriented and dependable, with strong follow-through.
    • Curious about data, technology, and evolving marketing ecosystems.
    • Able to adapt quickly in a fast-paced, integrated environment.
    • Collaborative team player who can work across business, creative, and tech teams.

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.