As a , you will influence and collaborate directly with industry partners, including but not limited to Homeowner Associations, property owners/managers/developers, realtors, and business owners to increase revenue generation, market penetration, and drive sales indirectly through negotiated business-to-business contracts.
is the division of Cox that delivers solutions, value, and trust for Homeowner Associations, Multi Dwelling & Single-Family Unit owners, managers, developers, and residents within their communities. The Cox Communities team acts as their client's trusted advisor by supporting them in reaching their business goals of optimizing rents, occupancy, homeowner satisfaction, and future proofing their properties.
- Negotiate and establish profitable residential service agreements based on strategic, financial, legal, and operational criteria. Ensure that all agreements/contracts are accurate, complete, profitable, and align with company standards and system strategies.
- Implement and ensure internal and property owner compliance to residential agreements/contracts.
- Work with National Account Manager on strategic account management, internal rate of return estimates and contract processing of assigned National Accounts.
- Evaluate the value and serviceability of potential communities (ROI assessments, financial models, data analysis, etc.)
- Evaluate the performance of current contracts with management and account management team on an ongoing basis to verify service value is maximized (revenue, sales volume, etc.). Continuously design and implement strategies to maximize the number of profitable contracts signed, community service rights retained and performance of contracts.
- Position, build relationships, and negotiate with the company points of contact
- Assess the telecommunications/entertainment needs of potential clients, deliver product presentations, and suggest solutions that complement the customers' business strategies. Understand every line in Cox's agreements, their purpose and implication to Cox and our customer base.
- Proactively manage all aspects of the Cox Communities agreement during all phases of the agreement lifecycle (launch, implementation, renewal, etc.). Continuously follows up on each agreement to ensure customer satisfaction
- Serve as key point of contact for relevant industry partners, ensuring timely response and resolution to any issues/inquiries. With other departments, guides accuracy and compliance of construction scope of work (SOW), contract fulfillment process, data reporting, strategy in accordance with ATL and local requirements, etc
- Serve as a community ambassador of Cox Communications, recognized as a subject matter expert on Cox Communities matters. Establish a presence in the community through participation and leadership of relevant boards, groups, and committees. Develop and cultivate long term relationships with industry partners (i.e. builders, attorneys, consultants, developers, property owners, property managers, Homeowner Associations, etc.) to maximize Cox's opportunity to have a seat at the negotiation table, revenue growth and drive product penetration
- Participate in identifying strategies and plans to address competitor activity in a very fluid, competitive market. Shares feedback and tactics with local and global teams to address competitive activities in territory
- Identify, recommend, and support initiatives that can be utilized by the team to drive sales production and/or increase go-to-market efficiencies
- Partner interdepartmentally to maximize service rights and drive penetrations in assigned territories (i.e. construction design, Commercial Business, etc.)
- Remain current on changes to agreement/contract regulations and corporate/system procedures; completes all required and/or recommended training
- Drive to continually learn and implement best-in-class sales, customer support, functional, technical, and strategic best practices - both with customers and with internal stakeholders
- Maintain the highest ethical sales practices and presents a professional image
- Provide market feedback to corporate Cox Communities Sales leadership to help shape and change market strategies
We're adamant about paying talent what they're worth. Aside from compensation, our award-winning employee culture and top-notch benefits package speak to our commitment to employees:
- We all have lives and responsibilities outside of work, and we respect that. We have an exceptional work/life balance at Cox, with accommodating work schedules and flexible time-off policies.
- Our employees receive competitive salary packages and top-notch bonus/incentive plans.
- We help you prepare for the future with a 401k (that we'll generously match), life insurance and disability insurance.
- You'll enjoy a generous suite of healthcare benefits with various deductible options, along with pharmacy benefits, Flexible Spending Account & Health Savings Account options, counseling for mental wellness and more.
- As you grow your family, rest assured that you'll have access to our inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
- Want to volunteer in your community? We encourage that, and even offer paid hours for you to do so.
- Our employees enjoy discounts on computers, entertainment, travel and more.
- Continuing education and professional development are important, and at Cox we offer both.
- We all love our pets-whether they walk, crawl, fly, swim or slither-and we're happy to supply insurance for them as well.
Believe it or not, there's even more than that! We have a veritable smorgasbord of benefits at Cox, giving you the freedom to pick and choose what works best for you and your family.
- Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field.
- Strong knowledge of CRM tools, database tools, Microsoft Word, Excel, PowerPoint, SPSS & SAS.
- Strong interpersonal, leadership, presentation, and collaborative skills to work effectively with teams throughout organization.
- Adept at data analysis and interpretation to make data-based decisions. Uses data to evaluate whether potential Cox Communities agreements add value to the company and determine if further penetration is possible from existing agreements
- Strong understanding of business acumen
- Strong sales and negotiation/strategic prudence
- Maintain a global perspective by continuously protecting Cox's best interests. Demonstrate ability to accurately advise company on opportunities and fiscally conservative strategies.
- Ability to identify market trends and communicate to Corporate
- BS/BA degree in related discipline
- Experience in telecommunications industry
USD 71,800.00 - 107,600.00 per year
Compensation includes a base salary of $71,800.00 - $107,600.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $38,496.00.
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
About Cox Communications
Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
What We Do
For well over a century, Cox Enterprises has been shaping the future with daring ideas and values-driven thinking.
Since our founding in 1898, our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications, Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries, as well as in new ventures in agriculture, cleantech, digital media and more.
As a privately-held, family-owned business, we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth, amazing benefits and work-life balance at the forefront.
Our mission, our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.
Why Work With Us
At our core, Cox is a technology company that values human relationships. We know people feel most empowered when their work has meaning, when they feel respected and have opportunities to grow. “Career satisfaction” is not enough at Cox — we’re here to help you find balance, live well and achieve your career goals even as they change over time.
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Cox Enterprises Teams
Cox Enterprises Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Every person has different working styles and preferences — and we aim to empower teams to work where they are most comfortable. Some roles require in-person work, but for those that can be performed remotely, we offer flexibility.