Security Officer, Swing PT

Posted 4 Days Ago
Be an Early Applicant
2 Locations
In-Office
Junior
Gaming • News + Entertainment • Hospitality
The Role
Provides physical security for a casino property by patrolling premises, monitoring alarms and surveillance cameras, responding to emergencies, securing incident scenes, assisting with evacuations, dispatching information, writing reports, providing first aid, and handling gaming drops. The role requires customer service experience, physical conditioning, defensive tactics and handcuffing training, CPR/AED certification training, a driver’s license, and a gaming work permit.
Summary Generated by Built In

POSITION SUMMARY:
Security Officers act as a visual deterrent, intervene and respond to all levels of security and potential emergency needs including acts or threats of violence, emergencies, and life safety threats. This position requires specialized training and physical conditioning. All duties are to be performed following departmental and property policies, practices, and procedures.


Position: Hourly, Part-Time
Location: Gold Strike Casino


Responsibilities

PRINCIPAL DUTIES AND RESPONSIBILITIES:
•   Patrol and monitor all areas of the property, including the exterior by operating a bicycle or company vehicle.
•   Monitor alarm systems and surveillance cameras.
•   Provide excellent guest service to guests and employees and resolve complaints and issues involving both guests and employees.
•   Act as a first responder in emergencies.
•   Perform gaming drops/transactions, including carrying drop boxes and chip carriers.
•   Write reports of daily activities and irregularities such as property damage, theft, guest or employee accidents, or unusual occurrences.
•   Act as a dispatcher to relay information, messages, and/or emergencies to or from appropriate personnel using telephones or two-way radios.
•   Render appropriate first aid to injured persons and follow the established protocol for reporting injuries.
•   Assist in emergencies by securing the scene to prevent further loss or damage, advise personnel of threats and potential threats, summon emergency responders to the incident, and initiate and conduct evacuation procedures.
•   Required to successfully attend and pass all recurring mandatory legal, defensive tactics, first aid, CPR/AED training/drill as a condition of employment.
•   Maintain proficiency in the use of all assigned equipment.
•   Perform all other duties as assigned.



Qualifications

MINIMUM REQUIREMENTS:
•   One (1) year of customer service experience.
•   High School diploma or equivalent.
•   Previous experience working in a similar resort setting
 


CERTIFICATIONS:
•   Valid state issued driver's license.
•   Gaming work permit, as required by jurisdiction.
 


KNOWLEDGE, SKILLS, AND ABILITIES:
•   Ability to learn, demonstrate proficiency, and effectively use defensive tactics and handcuffing techniques.
•   Ability to participate in all evacuation procedures to aid guests and employees during an emergency.
•   Ability to operate assigned equipment.
•   Ability to learn, demonstrate proficiency, and effectively use various computer software.
•   Candidates will be required to satisfactorily pass a security officer academy training course.
 


WORKING CONDITIONS:
•   Varies.
•   Must be flexible if needed for occasional work outside of normal business hours.


*This is not an official job description for this position and is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.


This position may require strenuous physical activities and exposure to pipe, cigar, and/or cigarette smoking. An ability to work a flexible schedule, including extended hours, weekends, and holidays may also be required.


Skills Required

  • One year of customer service experience
  • High school diploma or equivalent
  • Previous experience working in a similar resort setting
  • Valid state-issued driver's license
  • Gaming work permit, as required by jurisdiction
  • Ability to learn and use defensive tactics and handcuffing techniques
  • Ability to participate in emergency evacuation procedures
  • Ability to operate assigned equipment
  • Ability to learn and use computer software
  • Satisfactory completion of a security officer academy training course
  • Successful completion of mandatory legal, defensive tactics, first aid, CPR/AED training and drills
  • Ability to perform strenuous physical activities
  • Flexible availability for extended hours, weekends and holidays
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The Company

What We Do

Cherokee Nation Entertainment (CNE) is the gaming, entertainment and hospitality arm of Cherokee Nation Businesses. It operates nine Cherokee Casinos, Hard Rock Hotel & Casino Tulsa, resort properties, hotels and a horse-racing venue across northeastern Oklahoma. The enterprise grew from bingo halls into a major regional gaming and entertainment operation, employing more than 4,000 people while generating jobs, growth and community benefits for the Cherokee Nation.

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