It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
Who we are:
Imagine your work day dominated less by emails and spreadsheets and more time given back to you to do your actual job. At ServiceNow, we are making work life more lifelike and changing the way the biggest companies in the world are doing business.
Our technology helps structure and automate the flow of work to streamline the delivery of services across the modern enterprise so that individuals can have everything they need within their fingertips, just like they do in real life.
Why work @ ServiceNow?
Here’s what our former interns have to say about working at ServiceNow:
- I was really glad to have a lot of proper, important work directed my way rather than a bunch of busywork and leftover tasks
- A great positive work environment. Everyone is always willing to help out when I have a question.
- I have been able to contribute to my team in a way that doesn’t just feel like I’m doing busy work, but that I’ve been helping make a real impact on the company.
- I have always said the best aspect of ServiceNow is the people, and that has continued to be true in every department and every team with which I have had the privilege to work with.
Your Team:
The Summer Engineering Security Intern joins Endpoint Security Engineering (ESE) to contribute to active security projects across device, data, AI, and SaaS security. The intern works alongside senior engineers on project deliverables, milestone tracking, and the operational workstreams that support them. The internship runs approximately 12 weeks in Kirkland, Washington.
What you get to do in this role:
Project Participation
- Contribute to device security projects, including endpoint containment gap analysis, supply-chain provenance, and bring-your-own-device posture.
- Support data security projects, including data discovery, classification, and coverage tracking.
- Assist AI security initiatives, including usage monitoring, policy enforcement, and governance for AI tools and agents.
- Support SaaS security projects, including identity and access posture for productivity platforms.
- Help build and validate security telemetry and detection tooling, including alert validation and dashboard development.
- Support security assessments and vendor evaluations by gathering requirements, running tests, and documenting findings.
- Coordinate with ESE team members and cross-functional partners on project milestones and status reporting.
Operational Workstreams
- Support the End of Life and Patching Program.
- Assist with penetration test initiation, follow-up, and escalation tracking.
- Coordinate and support security-related Problem Review Boards (PRBs).
- Support incident and task triage by working with internal security teams and other ServiceNow groups.
- Support the processing of Acceptable Use Policy violations.
- Provide training and enablement to Technical Support and SAM teams.
- Represent Security & Privacy in customer outreach and assist with escalation handling.
To be successful in this role you have:
- Currently enrolled in an accredited university, working on a Masters degree in Computer Science, or related field, and graduating December 2027, or later.
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- Experience using or critically evaluating AI tools to improve workflows, decision-making, or problem-solving.
- Strong written and verbal communication skills, with comfort in customer-facing interactions.
- Ability to explain complex security issues clearly to peers, executives, and customers.
- Self-motivated, able to perform with limited supervision, and a collaborative teammate.
For positions in this location, we offer a base pay of $58.96/hr, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional InformationWork Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Skills Required
- Currently enrolled in an accredited university master's degree program in Computer Science or a related field
- Expected graduation in December 2027 or later
- Experience leveraging or critically evaluating AI tools for workflows, decision-making, or problem-solving
- Strong written and verbal communication skills
- Comfort with customer-facing interactions
- Ability to explain complex security issues clearly to peers, executives, and customers
- Self-motivated and able to work with limited supervision
- Ability to collaborate effectively as a team member
ServiceNow Compensation & Benefits Highlights
-
Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, vision, and prescription benefits alongside HSA support, counseling, and an employee assistance program. Affordable insurance, mental‑health resources, and wellness support are cited as particular strengths in the U.S.
-
Leave & Time Off Breadth — Time off includes 12 paid holidays and vacation that increases with tenure, reaching about 20 days after five or more years. Some teams also offer flexible or unlimited PTO, though practical usage can depend on workload and manager expectations.
-
Equity Value & Accessibility — Equity programs such as RSUs, an employee stock‑purchase plan, and stock discounts are described as valuable parts of total compensation. Bonuses and annual increases further enhance the package for many roles.
ServiceNow Insights
What We Do
As the AI platform for business transformation, we're putting AI to work across organizations — freeing people for work that matters. Making old tech work with new tech. Reaching across departments, from the front office to the back office and every office in between. Our ambition? To become the AI defining enterprise software company of the 21st century (or "AI DESCO21C," as we like to call it). With more than 8,400+ customers, we serve approximately 90% of the Fortune 500®, and we're proud to be a Fortune 100 Best Companies to Work For® and World's Most Admired Companies™. Explore your future career with us, visit www.careers.servicenow.com From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Why Work With Us
By joining ServiceNow, you are part of an ambitious team of change-makers who have a restless curiosity and a drive for ingenuity. We're committed to helping our people do their best work and live their best lives so we can fulfill our purpose together. At the fastest-growing enterprise software company, you can grow your career faster.
Gallery
ServiceNow Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
At ServiceNow, we lead with flexibility and trust. For some, home is the primary workplace. For those who come into a ServiceNow workplace, you are empowered to make team-guided and individual-led decisions on how and when you use the workplace.






























