It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
Who we are:
Imagine your work day dominated less by emails and spreadsheets and more time given back to you to do your actual job. At ServiceNow, we are making work life more lifelike and changing the way the biggest companies in the world are doing business.
Our technology helps structure and automate the flow of work to streamline the delivery of services across the modern enterprise so that individuals can have everything they need within their fingertips, just like they do in real life.
Why work @ ServiceNow?
Here’s what our former interns have to say about working at ServiceNow:
- I was really glad to have a lot of proper, important work directed my way rather than a bunch of busywork and leftover tasks
- A great positive work environment. Everyone is always willing to help out when I have a question.
- I have been able to contribute to my team in a way that doesn’t just feel like I’m doing busy work, but that I’ve been helping make a real impact on the company.
- I have always said the best aspect of ServiceNow is the people, and that has continued to be true in every department and every team with which I have had the privilege to work with.
Your Team:
ServiceNow has a large and highly skilled security team located at multiple sites globally and as part of a rapidly growing organization ServiceNow is looking to recruit students in their final year of education (college or university) to a Security Intern position within Field Security. This role is an opportunity to gain real-world experience and work across multiple Security teams, which are growing rapidly, while finishing up your degrees. This is also an opportunity to learn ServiceNow’s platform, one of the fastest growing SaaS services amongst large enterprises.
What You'll Be Doing:
- Deliver real-world results on Security assignments, including helping handle incoming security incidents
- Augment your education with real world work in Security
- Ensure Sales Team is supported in Pre and Post Sales efforts
- Answer security due diligence and RFP questionnaires
- Earn well-rounded experience to prepare for a career in the Security industry
- Have opportunities to showcase accomplishments internally
- Networking with other interns, mentors, and employees
- Have the potential for a full-time role at ServiceNow at the end of the internship
- Attend / Participate in discussions with & presentations by Security leaders and ServiceNow experts
Who You Are:
- Currently enrolled in an accredited university, working on a Bachelor's degree in computer science, or related field and graduating December 2027, or later.
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- Some IT/Security course work completed, including a basic understand of networks and operating systems
- Strong analytical skills
- High attention to detail
- Demonstrated well-developed written and oral communication skills
- Candidates with some customer experience
- Have a strong desire to build a career in Security
- Have a strong aptitude for learning
- Are flexible and open-minded about learning about larger Security organizations
- Approach problems and projects with a high level of professionalism, objectivity, and has an open mind to new ideas and solutions
- Have execution drive and can adhere to deadlines as determined by senior team members
- Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations
- Are enthusiastic about Security and the future of Security to protect Companies, Customers, and Employees
For positions in this location, we offer a base pay of $50.12/hr plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional InformationWork Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Skills Required
- Currently enrolled in an accredited university pursuing a bachelor's degree in computer science or a related field
- Graduating December 2027 or later
- Experience leveraging or critically evaluating AI in work processes, decision-making, problem-solving, workflow automation, or analysis
- Some completed IT or security coursework
- Basic understanding of computer networks and operating systems
- Strong analytical skills
- High attention to detail
- Well-developed written and oral communication skills
- Some customer experience
- Strong desire to build a career in security
- Aptitude for learning
- Flexibility and openness to learning about larger security organizations
- Professional, objective and open-minded approach to problems and projects
- Ability to execute assignments and adhere to deadlines
- Ability to follow safety policies, procedures and regulations
- Enthusiasm for security and cybersecurity protection
ServiceNow Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, vision, and prescription benefits alongside HSA support, counseling, and an employee assistance program. Affordable insurance, mental‑health resources, and wellness support are cited as particular strengths in the U.S.
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Leave & Time Off Breadth — Time off includes 12 paid holidays and vacation that increases with tenure, reaching about 20 days after five or more years. Some teams also offer flexible or unlimited PTO, though practical usage can depend on workload and manager expectations.
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Equity Value & Accessibility — Equity programs such as RSUs, an employee stock‑purchase plan, and stock discounts are described as valuable parts of total compensation. Bonuses and annual increases further enhance the package for many roles.
ServiceNow Insights
What We Do
As the AI platform for business transformation, we're putting AI to work across organizations — freeing people for work that matters. Making old tech work with new tech. Reaching across departments, from the front office to the back office and every office in between. Our ambition? To become the AI defining enterprise software company of the 21st century (or "AI DESCO21C," as we like to call it). With more than 8,400+ customers, we serve approximately 90% of the Fortune 500®, and we're proud to be a Fortune 100 Best Companies to Work For® and World's Most Admired Companies™. Explore your future career with us, visit www.careers.servicenow.com From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Why Work With Us
By joining ServiceNow, you are part of an ambitious team of change-makers who have a restless curiosity and a drive for ingenuity. We're committed to helping our people do their best work and live their best lives so we can fulfill our purpose together. At the fastest-growing enterprise software company, you can grow your career faster.
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ServiceNow Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
At ServiceNow, we lead with flexibility and trust. For some, home is the primary workplace. For those who come into a ServiceNow workplace, you are empowered to make team-guided and individual-led decisions on how and when you use the workplace.






























