Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
You partner with functions and business units to develop roadmaps and to plan agreed-to outcomes. In this role, you ensure that commitments are met, and serve as the point of contact for Mondelēz International Digital Services.
How you will contribute
You will be the lead contact for the defined processes used by the shared services team and/or third-party suppliers. In this role, you will drive internal and external continuous improvement initiatives to introduce external insights and best practice experiences. In addition, you will lead projects, business consultancy efforts and operational processes, ensuring that key performance indicators and performance management targets are met and that best practices are shared.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
- Shared services in a global environment
- Building and maintaining effective partnerships with internal stakeholders and suppliers
- Customer service and effectively leading relationships with demanding customers
- Communicating effectively, organizational, problem-solving, analytical and multi-tasking skills
- Operating effectively in a changing environment and using initiative and personal resourcefulness to proactively manage contingency or "emergency" situations
- Using data to make recommendations and decisions
- Key performance indicators, managerial reporting, forecasting and budgeting
More about this role
You will work with all functions and partner with the SEA markets to help their teams transform into a Digital first organization. You will steer the delivery of the strategy by leveraging the global Mondelēz Digital Services (MDS) organization - governing high value projects and ensuring executional excellence. The individual must be a capable manager who is confident and experienced in leading different aspects of IT management and solution domains. You are expected to be a thought leader, capable of optimizing current efforts and bringing new insights through a mixture of innovation and broad, creative thinking.
Main Responsibilities
- Understand and consolidate various Technology services delivered by global teams and ensure the key ones land well for the concerned Business functions.
- Understand the Business drivers and ongoing execution to fit in technology programs
- Manage the annual SEA BU budget planning and ensure investments are in high return areas.
- Provide thought leadership on a market level, leveraging knowledge of trends and culture to become the go-to resource for Digital and Technology. Evangelize Digital transformation, adoption and Analytics across the organization.
- Lead and direct vendor/ agencies for local/ legacy solutions including Websites, apps and local sales solutions
- Be the steward for organization Data at the leadership level and ensure appropriate governance are followed in managing and protecting data assets
- Coach business teams in running proof of concepts and experiments with new tech with the right guardrails
- Guide recommendations for infiltrating new and emerging platforms and charter first-time, innovative tactics to create best-in-class digital experiences for all key stakeholders - employee, customers and consumers
- Partner with HR head to elevate Digital capabilities across different levels in the organization
- Partner with head Legal counsel in driving greater cyber security and data privacy practices
- Work with other Business Unit MDS leads and functional experts in the global digital organization to ensure prioritization and delivery of the SEA BU agenda
- Champion data-led thinking within the organization so that we keep evolving Analytics and AI/ML capabilities
- Stay connected with external industry and internal global teams to bring in outside-in views and benchmarks on Digital/ Technology trends
- Support in the hiring and Coaching of early career recruits and fresh talent
Career Experiences Required & Role Implications
- BE/MBA Degree
- Tech leadership roles - Head of IT for multiple markets within SEA. Has experience in running large enterprise wide IT projects and leading technology in business projects
- Strong understanding of Sales & Marketing technologies.
- Worked on 2 of the 3 business functional domains in CPG - Sales, Marketing and Supply Chain
- Ability to drive projects from conception to completion
- Must possess approximately 16+ years of any combination of experience that demonstrates a commanding knowledge of IT - project management, Infrastructure, Solution management, Architecture, Innovation
- Must be a strong communicator - written and oral
Leadership Competencies:
- A passion for Technology and its impact on business and work
- Innovative thinking - solution mindset
- Ability to frame a transformation agenda rooted in organization / people behaviors
- Execution discipline - following through, setting a focused strategic agenda, ensuring the highest level of excellence and delivering results
- Exhibits organizational agility, creativity, and intellect
- Committed to driving measurable business impact
- Highly collaborative and the ability to influence cross-functional teams and external agencies to realize the marketing aspirations of the brands
- Strong professional relationships with colleagues and vendors
Functional competencies required:
- A genuine passion for New technologies and value it can create for our business
- Experience in running Agile teams and coaching them
- Strong understanding of Analytics domain especially AI/ML and Big data
- Translate Digital strategies into persuasive communication, innovation and Projects/ platforms
- Drive impact through relevant touchpoints that drive business
- Fluent and demonstrated world-class capability to guide and build organizational competency, leading through influence
- Strong team leader, balance of strategic & strong analytical thinking, excellent presentation skills, and experience managing and coaching teams in a matrixed organization and a rapid growth environment
Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy
Business Unit Summary
Mondelēz International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like Oreo and Tiger biscuits, Kinh Do mooncakes, Jacob's crackers, Cadbury Dairy Milk chocolate, Tang powdered beverage, Halls candy and Eden cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Relationship Management
Global Business Services
Skills Required
- BE/MBA degree
- Approximately 16+ years of IT and leadership experience
- Tech leadership roles (Head of IT for multiple markets) and experience running large enterprise IT projects
- Strong understanding of Sales and Marketing technologies
- Experience across at least two of these CPG domains: Sales, Marketing, Supply Chain
- Experience running Agile teams and coaching Agile practices
- Strong understanding of Analytics domain, especially AI/ML and Big Data
- Proven ability to drive projects from conception to completion
- Strong written and oral communication skills
Mondelēz International Compensation & Benefits Highlights
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Retirement Support — The 401(k) program is characterized by strong company matching, with some eligible groups also receiving a base company contribution. Feedback suggests negotiated updates at represented sites have further enhanced retirement features.
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Healthcare Strength — Coverage spans medical, dental, vision, mental‑health resources, life and disability insurance, and tax‑advantaged accounts, supported by wellness and EAP offerings. Onsite or company‑sponsored wellbeing initiatives provide additional day‑to‑day support.
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Parental & Family Support — A published global parental‑leave standard and resources such as lactation/wellness rooms signal structured support for caregivers. Bonding leave for all caregivers and other family‑care supports are highlighted in published materials.
Mondelēz International Insights
What We Do
Mondelēz International, Inc. (NASDAQ: MDLZ) is an American multinational confectionery, food, and beverage company based in Illinois which employs approximately 90,000 individuals around the world. Our Purpose Our purpose is to empower people to snack right. We will lead the future of snacking around the world by offering the right snack, for the right moment, made the right way. Our Brands We’re leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our People Our 90,000+ colleagues around the world are key to the success of our business. Our Values and Leadership Commitments of Love our Consumers and Brands, Grow Every Day, and Do What's Right shapes our culture – what we believe in, stand for, and what guides our actions and decisions. Great people and great brands. That’s who we are. Our Strategies We are uniquely positioned to lead the future of snacking with strong leadership in our categories, an unparalleled portfolio of global and local brands, and a solid footprint in fast-growing markets. Aimed at delivering sustainable growth, our strategic plan is centered around three strategic priorities: • Growth: accelerate consumer-centric growth • Execution: drive operational excellence • Culture: build a winning growth culture
Why Work With Us
We offer passionate, energetic and curious people a huge choice of careers in our fun, fast-paced, global business. We operate in four regions: Asia, Middle East & Africa; Europe; Latin America; and North America. And in over 80 countries our people are united in a common purpose to empower people to snack right.
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Mondelēz International Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
#TeamMDLZ Flexible Working Pledge: We Trust each other to work flexibly and productively We show Empathy, encouraging belonging and connection We are Mindful of making space and taking time