Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.
Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.
Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.
Join our team as the expert you are now and create your future.
SUMMARY:
Execute day to day activities, planning of deliverables as per availability of agents. Overseeing and driving all team members and their activities towards every client account. To ensure the team meets the required SLAs, both in terms of production and quality of work. Identify issues and proactively plan on resolution for clients and accounts. Handle client escalations, participate in client calls and status meetings as per required, and ensure proper feedback is communicated to the respective stakeholders. Initiate process improvement methods and best practices that will improve the performance of the team
JOB DETAILS:
• Good comm skills with neutral accent
• Good English Written and Listening skills
• Willing to work in US shift timings
• Good computer skills and the ability to use business support software.
• Managing company budget and finances.
• Ability to manage conflict and offer suitable resolutions.
• Strong customer service, project management, and quality control skills.
• Resource planning skills.
QUALIFICATIONS:
• Graduate in any discipline MBA preferred.
• Ability to adapt quickly to new and changing technical environments as well as strong analytical, problem solving and quantitative abilities.
Solid verbal and written communication skills are required.
• Must posses strong skills on Financials and underatnding of SLAs/KPIs
Education/Certifications:
• Graduate, preferably MBA
Skills Required
- Good communication skills with neutral accent
- Strong customer service and project management skills
- Graduate in any discipline, MBA preferred
- Strong written and listening skills in English
- Ability to manage budgets and finances
- Ability to adapt quickly to new technical environments
- Strong skills on Financials and understanding of SLAs/KPIs
Huron Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Huron and has not been reviewed or approved by Huron.
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Retirement Support — Retirement programs include a company 401(k) match positioned as a core element of total rewards, signaling strong long‑term savings support. Company materials and filings describe a competitive match structure with broad availability.
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Equity Value & Accessibility — An employee stock purchase plan provides company‑matched RSUs on purchased shares and is broadly accessible across the workforce, indicating meaningful equity participation. Company filings outline the plan’s match design and wide eligibility.
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Leave & Time Off Breadth — Policies emphasize flexible/unlimited PTO, paid holidays, and parental leave with caregiving resources, reflecting expansive time‑off options. Careers and benefits pages present flexibility and time away as core components of the package.
Huron Insights
What We Do
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. By embracing diverse perspectives, encouraging new ideas and challenging the status quo, we create sustainable results for the organizations we serve.
