Product Manager – Payments Sales Experience - Senior Associate

Posted 45 Minutes Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Owns the Payments Sales Experience product strategy and roadmap, identifying opportunities for agentic AI, advanced analytics, and automation. Partners with design, engineering, data science, and business teams on discovery, requirements, delivery, adoption, and lifecycle improvement. Tracks product metrics and champions responsible AI practices, including governance, risk management, and transparency.
Summary Generated by Built In

You are a strategic thinker passionate about driving solutions in Agentic AI Product Management for Payments Sales Experience. You have found the right team.

As “ Product Management Professional” within our “Global Banking - Payments Sales Experience Product Team”, you will be responsible for setting and improving our organizational objectives, and ensuring their consistent accomplishment.

Job Responsibilities

Partner with Design, Product, Data, and Technology teams to identify and prioritize product opportunities leveraging agentic AI, advanced analytics, and automation.
Plan for upstream and downstream implications of new features across the product experience, including data, compliance, and operational impacts.
Support user research, journey mapping, and market analysis to inform an AI-enabled product roadmap and define value-driving features.
Analyze and track product metrics (adoption, automation rates, cycle time, business impact) across the product lifecycle to drive continuous improvement.
Write clear requirements, epics, and user stories, collaborating with engineering, data science, and design teams to ensure delivery and adoption.
Champion responsible AI practices, including model governance, risk management, and user transparency, throughout the product lifecycle.

Required qualifications, capabilities and skills

• Minimum 6 years of experience or equivalent expertise in product management or a relevant domain area.
• Proficient knowledge of the product development life cycle, with hands-on experience in AI-driven, data-intensive products and/or complex integration environments.
• Experience across product lifecycle activities including discovery, requirements definition, and delivery of intelligent or automated features.
• Demonstrated ability to learn data analytics, agentic AI concepts, and data literacy to inform product decisions and measure impact.
• Strong collaboration skills with experience working across cross-functional teams (engineering, data science, UX, business).

Preferred qualifications, capabilities and skills

• Interest in growing and engaging in AI/ML product evolution.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team
J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.

Skills Required

  • Minimum 6 years of experience or equivalent expertise in product management or a relevant domain area
  • Proficient knowledge of the product development lifecycle
  • Hands-on experience with AI-driven, data-intensive products and/or complex integration environments
  • Experience with product discovery, requirements definition, and delivery of intelligent or automated features
  • Ability to learn data analytics, agentic AI concepts, and data literacy to inform product decisions and measure impact
  • Strong collaboration skills across engineering, data science, UX, and business teams
  • Interest in AI/ML product evolution

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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