Scrum Master

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across  5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. 

We’re seeking a servant leader and experienced Scrum Master to help guide our Agile Release Train (ART). In this role, you will coach teams, facilitate program-level processes, and support execution across the train. You will partner with product managers, scrum masters, and teams to remove roadblocks, manage risks, and continuously improve how we deliver value.

Responsibilities

• Ensure coordination of dependencies across teams. 
• Help teams align with business goals and deliverables. 
• Assist in tracking the execution of features and capabilities. 
• Promote collaboration between teams and stakeholders. 
• Identify and remove systemic impediments to projects/programs. 
• Foster a culture of relentless improvement and innovation. 
• Guide teams through Agile maturity and best practices. 
• Communicate with stakeholders, escalate issues, and provide transparency into project/program status.
• Maintain program-level metrics, dashboards, and status reports. 
• Promote the use of Agile tools and frameworks to improve delivery efficiency.  
• Proactively identify, assess, and mitigate program-level risks. 
• Coordinate with other program leads and external teams to manage cross-team dependencies.

• 6+ years of experience in Project Management and Agile roles.
• 2+ years as an RTE or equivalent role. 
• Strong understanding of Agile methodologies and frameworks.
• Exceptional facilitation, coordination, and communication skills. 
• Experience working with Agile tools like Jira or Rally.
• Bachelor’s degree in Computer Science, Engineering, or related field. 

Nice to have:

• Knowledge of Nice CX One.

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. 
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. 
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.