The CXOne Business Analyst gathers and translates business requirements into solutions on the NICE CXOne platform, enhancing contact center performance and supporting digital transformations.

Lead the design and implementation of NICE-based routing solutions and IVR applications, optimizing customer journeys in a regulated environment.

Lead the design and implementation of NICE-based routing solutions, develop IVR applications, and migrate legacy systems to modern platforms while collaborating with cross-functional teams.

The IT Researcher will support global recruitment by sourcing and engaging IT talent, conducting market research, and maintaining candidate databases.

The IT Researcher role involves identifying and engaging IT talent globally, conducting market research, managing candidate profiles, and supporting the recruitment process.

The IT Researcher will support global recruitment by identifying IT talent, conducting market research, and managing candidate profiles. Responsibilities include candidate outreach, CV screening, and collaborating with hiring teams.

The IT Researcher will support the recruitment team by identifying IT talent globally, conducting market research, and managing candidate pipelines.

As an IT Researcher, you'll support global recruitment by identifying IT talent, conducting market research, and managing candidate profiles. You'll enhance the team's hiring processes through active sourcing and candidate engagement.

The Junior Amazon Connect Support Engineer will monitor, troubleshoot, and ensure the reliability of CCaaS platforms using AWS services and support operational efficiency through scripting.

The Junior Technical Support Engineer monitors system alerts, manages incidents, coordinates vendor responses, and maintains communication between technical and business teams in IT and contact center environments.

The role involves monitoring and troubleshooting AWS Amazon Connect platforms, ensuring reliability and performance while collaborating with cross-functional teams.

Design and optimize Amazon Connect solutions, build contact flows, integrate APIs, and troubleshoot issues for advanced contact center operations.

Develop and maintain Python-based solutions and RESTful APIs for integration between billing platform and invoicing systems, ensuring efficiency and scalability.

The Senior Python Engineer will develop and maintain Python-based solutions and APIs for integrating billing platforms with invoicing systems, ensuring efficiency and scalability.

The Junior Amazon Connect Support Engineer will monitor and troubleshoot AWS contact center platforms, ensuring reliability and performance through observability tools, develop dashboards, and support operational improvements.

The Junior Amazon Connect Support Engineer monitors, troubleshoots, and ensures reliability of CCaaS platforms, focusing on AWS services and tools like Splunk and Zabbix.

The Junior Amazon Connect Support Engineer is responsible for monitoring and troubleshooting CCaaS platforms, ensuring system reliability, and collaborating with teams to establish observability best practices.

Design and develop API-based integration solutions for billing data transfer. Ensure high code quality, participate in architecture discussions, and collaborate with project managers on requirements.

The role focuses on monitoring and troubleshooting Amazon Connect CCaaS platforms, ensuring reliability using AWS services and scripting for operational efficiency.

Develop, maintain, and integrate Python-based solutions with third-party invoicing systems, focusing on API-driven automation and system architecture.