Search the 32 jobs at Miratech

The Solutions Architect will deliver customer experience solutions utilizing CX platforms like Genesys and cloud platforms such as GCP and AWS. Responsibilities include developing solution proposals, analyzing business requirements, designing technical solutions, and collaborating with cross-functional teams to enhance project execution and promote innovative solutions.

The Senior Software Engineer will develop and maintain software solutions focusing on Java and C++. This role involves architecting systems, optimizing SQL queries on Sybase and MS SQL Server, guiding junior developers, and maintaining legacy systems. The person will collaborate with cross-functional teams, enhance application performance, and manage documentation.

As a Senior Java Developer, you will lead the design and implementation of microservices for a cloud contact center platform, enhance customer service, and provide guidance to team engineers, ensuring high-quality code and scalable solutions while remaining current with emerging technologies.

As a Google CCAI Bot Developer, you will design, develop, and deploy chatbots and voicebots using Google Cloud Platform and Dialogflow CX, integrating advanced conversational AI features. You will collaborate with a team to meet project requirements, implement natural language processing techniques, and enhance chatbot functionalities through effective integration with backend systems.

The Full-stack Epic EHR Application Developer will design, develop, and maintain integrations within the Epic EHR system using JavaScript and frameworks like React, Vue.js, or Angular. Responsibilities include creating user interfaces, ensuring smooth data flow, diagnosing technical issues, and providing support and documentation for healthcare applications.

As a NICE CX-One Engineer, you'll be responsible for developing and maintaining scripts for NICE CXone, customizing solutions, integrating systems, and providing technical support, all to enhance customer service processes in the healthcare sector.

Develop, implement, and enhance chatbot solutions on Google Cloud Platform, integrating advanced features like large language models. Collaborate with multiple stakeholders, employing NLP and ML to deliver efficient and responsive bots, while maintaining high quality standards in a dynamic work environment.

The NICE CX-One Engineer will design, develop, and maintain customer service automation scripts, customize solutions based on client requirements, integrate with other systems, and provide troubleshooting support. The role is integral to the DevOps team's transformation of customer experiences in the healthcare sector.

As a Full Stack Engineer, you will transform call center systems into an omnichannel approach, develop routing and IVR strategies, create agent desktops, and implement various features for customer experience enhancement. This role requires proficiency in both front-end and back-end development and strong problem-solving skills.

The Senior SBC Support Engineer will manage daily incident, problem, and change management processes for SBC environments, focusing on high priority issues and ensuring the health of the SBC infrastructure. Responsibilities include troubleshooting VoIP signaling and audio quality issues, working with telecom providers, and supporting SBC-related changes.

The Solutions Architect will leverage expertise in CX platforms to deliver comprehensive customer experience solutions, working across applications in communication and workforce management. Responsibilities include developing solution proposals, analyzing client requirements, preparing cost estimates, and ensuring successful project execution while staying current with industry trends.

The Treasury Director will lead treasury and tax strategies, ensuring liquidity management, tax compliance, and fostering relationships with financial institutions. Responsibilities include managing tax returns, developing liquidity strategies, and resolving complex financial challenges.

The CCAI BOT Developer will design, develop, and deploy chatbots and voice bots on Google Cloud and Microsoft Bot Framework, focusing on Natural Language Processing and machine learning integration. Responsibilities include crafting efficient code, collaborating on projects, troubleshooting issues, and staying updated on chatbot technologies.

The Software Engineer (Node.js) will develop, test, and maintain server-side applications, optimize codebases, lead User Acceptance Testing, and collaborate with various teams to implement new features, while managing containerized environments using Docker and utilizing version control with Git.

The Trainee (Sourcing) will support the Sourcing team by creating profiles for candidates, reviewing resumes, communicating with candidates, and maintaining documentation and internal databases. This role requires administrative skills and effective communication with potential candidates as part of the hiring process.

The Senior QA Automation Engineer will design, develop, and maintain an automation framework using Node.js and Typescript, create and execute automated tests for API testing, and work with cross-functional teams to improve testing processes and efficiencies.

Join the Bot Development team to design, develop, and deploy chatbots and voicebots using Google and Microsoft conversational AI technologies. Responsibilities include integrating LLM features, writing efficient code, and ensuring seamless backend interactions, all while staying updated with industry advancements.

The Trainee Operational Specialist will track and manage employee workload data, prepare detailed reports, and assist in resource management and allocation. The role requires collaboration with Sourcing and Project Managers to maintain accurate records and ensure efficient operation within the projects.

Seeking a Solution Architect experienced in Google Dialogflow to design and implement IVR solutions for migrating existing bot systems to cloud technologies. Responsibilities include integrating solutions, defining infrastructure needs, preparing technical documentation, and optimizing voice applications. The role emphasizes collaboration with UX designers and conducting performance tests.

This role involves developing and deploying chatbots using Google Cloud Platform technologies, focusing on integrating the LLM feature in Dialogflow CX, and ensuring seamless backend integration. Responsibilities include crafting efficient code, leveraging NLP and ML techniques, collaborating with stakeholders, and staying updated on chatbot advancement.