Scheduling Analyst

Posted 5 Hours Ago
Be an Early Applicant
Guatemala, GTM
In-Office
8K-8K Annually
Entry level
Healthtech
The Role
Coordinate communication between clients and staff, assign new customers with the Clinical Team, and process on-demand session cancellations. The role requires customer service experience, C1-level English, strong organizational and interpersonal skills, and a bachelor's degree in Administration, Engineering, or a related field, though current study or equivalent experience may be accepted.
Summary Generated by Built In

We are looking for a Scheduling Analyst to join our Operations team, if you meet the following requirements we would like to know you better:

- Customer Service experience.

- English C1 or above.

- Excellent organization skills.

- Bachelor degree in Administration, Engineering, or related field. Currently studying or equivalent experience is also considered.

- Good interpersonal relationships.

What you will do:

- Act as the channel of communication between clients and our staff.

- Coordinate the assignment of new customers with the Clinical Team.

- Process on demand Session cancellations

What we offer:

💰 Salary: Q8,000

📋 Law Benefits

🗓️ Monday to Friday + Saturday Half day

🚗 Free Parking

Skills Required

  • Customer service experience
  • English proficiency at C1 level or above
  • Excellent organizational skills
  • Bachelor's degree in Administration, Engineering, or a related field; current study or equivalent experience may be accepted
  • Good interpersonal relationships
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The Company
HQ: Walnut Creek, CA
31 Employees
Year Founded: 2017

What We Do

We are a company dedicated to helping children reach their greatest potential. BTA specializes in providing applied behavior analysis (ABA) therapy to children with neurodivergent conditions and behavioral disorders. Each client we work with is unique, and their treatment programs reflect that. Our team of clinical experts evaluates clients and develops the best-personalized treatment programs for every child. Clinical programs work on the motor, social, cognitive, and communication skills in order to give our clients and their families the confidence to navigate life.

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