Scheduler

Posted 4 Days Ago
Be an Early Applicant
Baton Rouge, LA, USA
Hybrid
16-17 Hourly
Junior
Information Technology
The Role
Schedule initial, reassessment, and status-change appointments for recipients and applicants. Create, save, and mail appointment packets. Make phone calls to schedule or reschedule, find substitute appointments, and work with CAS team to improve scheduling efficiency. Manage multiple windows, meet tight deadlines, and adhere to departmental timelines.
Summary Generated by Built In

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

 

Scheduler (Scheduler)

Locations: Baton Rouge, LA    - Hybrid with Training onsite – approx. 6 weeks)

Salary: $16.00 - $17.00/hr. plus benefits

Schedule: 8:00 am - 5:00pm, Monday – Friday

 

Would you like to be a part of a team that plays a vital role in supporting our long-term care client’s program?

 

About the Scheduler role

The individual who fills this position will be responsible for scheduling appointments for initial, reassessment, and status changes for recipients and applicants. Once the appointments are scheduled an appointment packet will be create, save, and mailed to the recipient Must make phone calls find substitution appointments for assessors and to reschedule appointments.  Work side by side with CAS team for scheduling efficiency. The best candidate for this role will be someone who can multi-task through multiple windows and has experience working tight deadlines.

 Job Requirements:

  • High school diploma or GED equivalent
  • Minimum of one year of scheduling experience preferred

  • At least one year’s experience working with older adults or people with disabilities, preferred
  • Knowledge of healthcare, elderly, and disabled adult populations preferred
  • Knowledge of Medicaid preferred
  • Proficiency in Microsoft Office, including Excel, Outlook, and Word
  • Effective verbal, written, and interpersonal skills

  • Ability to work independently and autonomously

  • Ability to adhere to OAAS and CSS departmental timelines

  • Effective time management abilities
  • Excellent communication skills
  • Capability to manage multiple tasks simultaneously

Desired Skills and Attributes/Successful candidates will have the following skills:

 

Here are a few good reasons in addition to competitive pay to work at Conduent:

  • Paid Training

  • Medical, dental and vision benefits

  • 401K and matching

  • Employee discount program

  • Career growth opportunities

  • Positive employee friendly culture
     

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00 - $17.00.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.

 

At Conduent we value the health and safety of our associates, their families, and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.


About Us

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

About the Team

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.

Skills Required

  • High school diploma or GED equivalent
  • Minimum of one year of scheduling experience
  • At least one years experience working with older adults or people with disabilities
  • Knowledge of healthcare, elderly, and disabled adult populations
  • Knowledge of Medicaid
  • Proficiency in Microsoft Office, including Excel, Outlook, and Word
  • Effective verbal, written, and interpersonal skills
  • Ability to work independently and autonomously
  • Ability to adhere to OAAS and CSS departmental timelines
  • Effective time management abilities
  • Excellent communication skills
  • Capability to manage multiple tasks simultaneously

Conduent Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Conduent and has not been reviewed or approved by Conduent.

  • Healthcare Strength Health coverage is broad, with multiple plan options, preventive care at 100%, telemedicine access, behavioral health support, and wellness resources.
  • Leave & Time Off Breadth Paid time off, holidays, sick days, volunteer time, and parental leave are included, offering multiple avenues for rest and personal needs.
  • Wellbeing & Lifestyle Benefits Perks include childcare and commuter benefits, fitness stipends, discount programs, an Employee Assistance Program, and a remote work program that support overall wellbeing.

Conduent Insights

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The Company
Abilene, TX
29,452 Employees
Year Founded: 2017

What We Do

Conduent delivers mission-critical services and solutions on behalf of businesses and governments — creating exceptional outcomes for its clients and the millions of people who count on them. Through process, technology and our diverse and dedicated associates, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward. At Conduent, we are one team with one mission. When you join Conduent, you are engaged in creating the future — both our company’s and your own. You’ll have the opportunity to grow and thrive through experiences and formalized learning programs.

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