SBA Relationship Management Lead

Who We Are

Cross River is a highly profitable, fast-growing financial technology company powering the future of financial services. Our comprehensive suite of innovative and scalable embedded payments, cards, and lending products deliver financial services for millions of businesses and consumers around the globe. Cross River is backed by leading investors and serves the world’s most essential fintech and technology companies. Together with its partners, Cross River is reshaping global finance and financial inclusion. 

We are on a mission to build the infrastructure that propels access, inclusion, and the democratization of financial services. While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker’s list of Best Places to Work in Fintech for the last 6 years. The reason for this success is simple – our nimble and collaborative family culture lives in every member of our growing team. Together we are at the forefront of technology and innovation, and we invite passionate, collaborative, and motivated high performers to join our expanding team.

What We're Looking For

The Relationship Management Lead for Business Lending is responsible for identifying, developing, and maintaining relationships with small business clients seeking financing through the SBA 7(a) loan program. The RM position will work closely with clients & loan officers to understand their financial needs and provide tailored loan solutions, ensuring compliance with SBA guidelines and company policies.

Responsibilities:

• Client Acquisition: Help Identify early a potential small business loan  through the banks networking, referrals, and direct outreach.
• Loan Origination: Guide clients (eventually BDO’s) through the SBA 7(a) loan application process, from initial inquiry to loan closing.
• Relationship Management: Build and maintain strong relationships with clients, providing ongoing support and advice.
• Market Analysis: Conduct market research to identify trends and opportunities in the small business lending sector.
• Compliance: Ensure all loan applications and documentation comply with SBA regulations and company policies.
• Collaboration: Work closely with internal teams, including underwriting, credit, and legal, to facilitate loan processing and approval.
• Reporting: Maintain accurate records of client interactions and loan progress, providing regular updates to management.

Experience:

• Professional Experience: 3-5 years Accounting background, or a background focused on SBA 7(a) loans being highly preferred.
• Industry Knowledge: Familiarity with SBA loan programs and small business financing.

Skills:

• Financial Analysis: Proficiency in analyzing financial statements and assessing creditworthiness.
• Communication: Excellent verbal and written communication skills for client interactions and internal collaboration.
• Negotiation: Strong negotiation skills to secure mutually favorable loan terms for clients and the lender.
• Relationship Management: Ability to build and maintain strong client relationships.
• Compliance: Understanding of regulatory requirements and compliance related to SBA loans.

Attributes:

• Self-Motivated: Ability to work independently and drive results.
• Goal-Oriented: Focused on achieving targets and contributing to business growth.
• Team Player: Collaborative mindset to work effectively with internal teams.

#LI-JG1 #LI-Hybrid

Salary Range: $110,000.00 - $155,000.00