SASA_Bangladesh_Workplace Operations Leader

Company Description

The IKEA brand is one of the most successful home furnishing brands in the world with over 450 retail stores worldwide. We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people, this vision is achieved by offering a wide range of home furnishings solutions with good design and function, at prices so low that as many people as possible, will be able to afford them.

IKEA Services India is one of the Supply Areas for IKEA, which represent South Asia Region comprising of India, Sri Lanka, and Bangladesh (Supply Area South Asia-SASA). SASA has a rich history of sourcing from the South Asia region for more than four decades. Over these years, we have brought in many processes and best practices that have improved the way we work with our business partners. Transformation of textile, carpet industry and recycle plastic industry are a few such examples. This partnership with suppliers has helped to continuously grow our sourcing operations.

Purpose of function

We secure consistent workplace operations to offer a safe and inspiring workplace and co-worker experience in all sites and legal entities in Supply Area. We do this in several assignments and networks (Meet & greet, Office administration, Operational Safety & Security, Local vendor & contract management, Workplace maintenance and development, IT partners).

Purpose of job

As Workplace Operations Leader you lead and develop the WPO assignment and agenda for Core Business Supply in a Supply Area and location.

Job Description

For a specific Supply Area and location, you are responsible to:

• Secure execution of below areas according to the global Supply WPO frameworks in order to provide an inspiring, inclusive and safe office environment for all the co-workers located in the site. - Events in all sites according to Supply and People & Culture calendar (Meet & greet) - The IKEA spirit in the office experience (Meet & greet) - Compliant office and administration operations - Operational Safety & Security (incl. Meet & travel) - Operational supplier management (Vendor and contract management) - Workplace maintenance and Workplace development - IT support (on site & service management)
• Establish and secure the administration financial budget and cost, continuously using resources in an optimal way.
• Manage relations with external authorities in cooperation with other IKEA units, securing legal compliance for workplace operations within SA locations.
• Continuously work with improvements and actively participate in Workplace Operations Matrix.
• Be a member of the Legal Unit Management team together with the Company Representative and representatives from People & Culture Operations and Finance Performance & Operations.

IT:

• To perform and manage planned activities, such as IT installations, upgrades, local rebuilds and maintenance activities according to agreed goals, defined strategies, budget and overall IT investments. Perform preventive maintenance and routine monitoring to ensure continuous uptime of the onsite IT infrastructure.
• To perform all daily tasks according to set procedures, rules and guidelines and ensure that they are aligned within the organization and secure IT communication towards co-workers on site.
• To take necessary decisions and actions to solve issues, as well as priorities issues according to business needs in close co-operation with the global Single Point of Contact (Helpdesk) in an efficient and professional manner issues and know when and how to escalate it in the support chain.

Accounting:

• Secure journal entries, allocations, provisions, accruals, and deferrals, as well as maintaining accurate and up-to-date general ledger documentation
• Secure period closing activities, such as closing sub-ledgers, analyzing variances, reconciling accounts, performing FX revaluations, and reconciling intercompany transactions, to ensure timely and accurate financial reporting.
• Secure the end-to-end process of invoice management, including receipt, verification, and accurate recording for timely payments.
• Ensure expenses, including employee reimbursements and travel expenses.
• Ensure settlements for various payables, ensuring accuracy and compliance with payment terms.
• Ensuring all compliances are met for the Site.

Risk and Crisis Management Team:

• Support in defining, implementing, and maintaining relevant RM&C processes, Steering Documents (SA Working methods, working instructions) and tools to integrate governance, risk & compliance, safety & security in the Supply Areas.
• Part of Supply Area  and Bangladesh Crisis management team.

Qualifications

Knowledge:

• Deep understanding of how your everyday work adds customer value by delivering business results
• Good knowledge of country specific conditions
• Good knowledge of IKEA Purchasing Manual
• Good knowledge of Inter IKEA administration area related policies, manuals, rules, especially in respect to Safety and Security and compliance
• Understanding of the IKEA Financial Manual.
• Good knowledge of local laws concerning business & people in respective market
• Good negotiation skills
• Understanding the principles of accounting, the budgeting and forecasting routines

Motivation:

• High energy and drive to deliver results.
• High motivation to lead people & competence development
• High motivation in securing excellence in operations and compliance
• Interest and drive to find common interests and agenda, to build trust and partnership to reach common goals
• Interest in working with people and across functions

Capabilities:

• Prioritize and perform multiple tasks on an operational and tactical level with great attention to details
• Always act with total Inter IKEA interests and Total Cost development in mind
• Ensure conformity with policies, routines, compliance and legal requirements
• Work in a structured and organized way
• Communicate in a clear way and build strong relationships
• Lead and inspire people
• Constantly look for efficiency, improvement and simplification of working methods.

Experience: Core experience of 7 yrs-10 yrs

Additional Information

Please send us your application – CV and letter of motivation. Make sure you tell us why you would be a good fit for this role. Please send at the latest April 28th 2025.  Please note that we will be interviewing continuously, which means that we may close the application process earlier than stated if we find the right candidate. So, don’t delay, please send us your application today.

This is a permanent position located in Dhaka,Bangladesh,. If you have questions about the position, please write to Recruitment India.

We are an equal opportunity employer:
At IKEA, we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need.