The Role
The SAP Business Analyst (Principal) reviews business processes, conducts workshops, develops requirements, documents processes, and ensures clarity for stakeholders to support SAP solutions implementation.
Summary Generated by Built In
Roles and Responsibilities
- Review existing business processes and requirements and map these to SAP case, mobile, and e-service solutions
- Schedule and conduct workshops with business and functional teams to plan, prioritise, design, and deliver documented business processes using Visio for SAP case, mobile, and e-service applications
- Ask relevant questions to clarify stakeholder needs and translate vague ideas into clear, structured requirements
- Develop functional and non-functional requirements, use cases, and process flows (BPMN)
- Ensure documentation is clear and understandable to both technical and non-technical audiences
- Ensure completeness of all business scenarios and related documentation
- Present and communicate TO-BE business processes to business and project stakeholders and obtain sign-off
- Document the project blueprint
- Attend and actively contribute to project team meetings and business analysis discussions to support overall project success
Requirements
Qualifications Required
- Related qualification
- Proof of the related qualification must be provided when submitting the CV
Experience
- Minimum of 8+ years’ experience as an SAP Business Analyst
Skills and Competencies
- Strong interpersonal skills
- Solid understanding of SAP system integration, specifically between:
- SAP Case & Records Management
- SAP UI5 Portal
- SAP UI5 Mobile
- Working knowledge of:
- Systems, APIs, integrations, and data flows
- The language of developers and architects
- Understanding of project methodologies, with the ability to adhere to project timelines and quality gates
Additional Requirements
- Experience in Local Government, particularly City of Cape Town Case and Records Management, would be advantageous
Skills Required
- Minimum of 8+ years experience as an SAP Business Analyst
- Proof of related qualification
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The Company
What We Do
DLK Group is a 100% black-owned and managed company, with our roots in Cape Town, and projects managed throughout South Africa. Our track record of operational excellence and innovation over 2 decades has made us trusted advisors to our clients. We provide the people, expertise, support, and training required to implement complex IT infrastructure, enterprise architecture and ERP solutions. We partner with our clients to build successful organisations, underpinned by robust technology.
